Ira Lexus Danvers - Service Center

Bryanna was great, she kept me informed of the necessary maintenance needed on my vehicle maintenance needed on my vehicle More

Everything went according to plan, except when we got home we noticed that the front license plate frame was bent and broken. We just moved here from AZ where they don’t use the front plate, so I had th home we noticed that the front license plate frame was bent and broken. We just moved here from AZ where they don’t use the front plate, so I had the dealer install the front plate adapter and the plate, as part of this service. They added a dealer frame, which is what was broken. There was no other damage to the car. I straightened out the license plate which was slightly bent, but with no crease, and all is now well. There was no mention of the damage when I picked up the car. I did not call the dealer, because there was no damage to the car, but I think they will see this review. The service rep, David Gesler, excellent. More

Dennis P. was excellent, kept me up to date. Great service as has been alway was excellent, kept me up to date. Great service as has been alway More

Update is always given on time, service is done before the day I was originally informed about . the day I was originally informed about . More

Mark, in service, was super helpful and attentive to my concerns and issues. When I came back, he was waiting for me and got a sr tech to come out and address my issues. Thank you. concerns and issues. When I came back, he was waiting for me and got a sr tech to come out and address my issues. Thank you. More

Dennis Pellegrino is consistently informative, responsive and professional. He provides time considerations to waiting or getting a loaner and if repairs take longer than expected, he communicates the time n and professional. He provides time considerations to waiting or getting a loaner and if repairs take longer than expected, he communicates the time necessary to complete the job. He is a great asset to the dealership More

Its Lexus is always accommodating to ever changing needs. Rick was awesome taking care of us. Rick was awesome taking care of us. More

They are always pleasant and easy to deal with. Also efficient timely and communicative in response Also efficient timely and communicative in response More

17 year customer and Brenden and Manny are exemplary! Maddie in service is new and was fantastic as well! She’s now my go-to for getting my GX in for service. Maddie in service is new and was fantastic as well! She’s now my go-to for getting my GX in for service. More

Jennifer Perry was tremendous in helping me get my car serviced while providing me a “loaner” car. She did a great job as always! serviced while providing me a “loaner” car. She did a great job as always! More