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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
873 Reviews
Call Service Center (978) 739-8705

873 Reviews of Ira Lexus Danvers - Service Center

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May 20, 2024

Jennifer was wonderful - great customer service, so nice, accommodating annd knowledgeable. Clearly customer satisfaction is very important to her. Many thanks! More

by hbouchard789
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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May 22, 2024 -

Ira Lexus Danvers responded

Thank you for sharing your experience! We're delighted to hear that Jennifer provided excellent customer service and made your visit a pleasant one. Her dedication to customer satisfaction is something we highly value. Many thanks for choosing us!

May 20, 2024

Very friendly, knowledgeable and caring. Explained everything that needed to be done in a timely manner. More

by ron.menditto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
Report | Print
May 22, 2024 -

Ira Lexus Danvers responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 19, 2024

Great communication and very lovely person who took care of my during my visit, would recommend More

by brandonmkarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
May 22, 2024 -

Ira Lexus Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 18, 2024

it was easy to schedule service with my preferred maintenance representative. Jen Perry. maintaining communication with Jen was easy. More

by jascalla
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Perry , Thomas Middleton
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May 22, 2024 -

Ira Lexus Danvers responded

We're delighted to learn about your positive experience and the easy assistance provided by Jen! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 16, 2024

Excellent service, employees went above and beyond to help me pick up my car. Highly recommend More

by pqmarcin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean, Vladimir Oleynikov
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May 17, 2024 -

Ira Lexus Danvers responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 16, 2024

Excellent experience with service. Dennis had me in and out with a loaner. Service department noticed my sticker was going to expire and asked me if I would like to add that to the req More

by Dede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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May 20, 2024 -

Ira Lexus Danvers responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 15, 2024

Mark Mclean was friendly and efficient and explained everything clearly. My vehicle was ready within the time period stated during check in. Overall in was a pleasant experience. More

by Bob Sheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
May 17, 2024 -

Ira Lexus Danvers responded

We're delighted to learn about your positive experience and the great assistance provided by Mark! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 13, 2024

Started my Monday with a dead battery. My car arrived at the dealership by 10am and all repairs were complete by three! Thank you for the fast turnaround and great service. More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
Report | Print
May 16, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 10, 2024

I have owned 5 Nissan Maxima’s in the past and never received such great service as I did today at Ira Lexus. A real class dealership! More

by alangraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
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May 15, 2024 -

Ira Lexus Danvers responded

It's great to hear that your experience at Ira Lexus of Danvers exceeded your expectations! Our service must have been top-notch for you to compare it so favorably to your previous experiences with the Nissan Maxima.

May 15, 2024 -

alangraham responded

Wonderful service with an extremely friendly staff!!!

May 09, 2024

Convenient and easy to get to and make appointments. The services of the car is very good in reminding and made the repairs and aintensmce More

by doracchu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
Report | Print
May 15, 2024 -

Ira Lexus Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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