Ira Lexus Danvers - Service Center

I got the next day appointment for the maintenance service. Jennifer P, the advisor, was great! service. Jennifer P, the advisor, was great! More

It was a wonderful experience. The agent was really helpful. She explained everything and was very nice. The agent was really helpful. She explained everything and was very nice. More

When I arrived Jennifer Perry Assistant service manager was welcoming and got all paper work signed quickly knowing I had a doctors appointment to get to. When I got into the loaner car it was filthy, was welcoming and got all paper work signed quickly knowing I had a doctors appointment to get to. When I got into the loaner car it was filthy, there was used Kleenex in the side door, the car had no gas red light came on. The car was dirty inside and out. I went to locate Jennifer she called a manager over right away and they gave me another car quickly as possible Jennifer was apologetic and accommodating Jennifer made sure my car was worked on in a timely manner. Jennifer saved this unpleasant experience. Maureen Reiser More

Dennis was great to work with, I would highly recommend visiting this Lexus dealership location. visiting this Lexus dealership location. More

Michael with his usual top notch service, always great, what else can I.say now? what else can I.say now? More

The level of care and attention to details from Ira Lexus service team is amazing!! service team is amazing!! More

Service and repairs completed as efficiently as possible with all parts in stock and installed with minimal delay. with all parts in stock and installed with minimal delay. More

Caring, trusted, respectful, customer care oriented. I will always return. Thank you for talking care to our cars for the last 10 years. Thank you. I will always return. Thank you for talking care to our cars for the last 10 years. Thank you. More

Bryanna was great, she kept me informed of the necessary maintenance needed on my vehicle maintenance needed on my vehicle More

Everything went according to plan, except when we got home we noticed that the front license plate frame was bent and broken. We just moved here from AZ where they don’t use the front plate, so I had th home we noticed that the front license plate frame was bent and broken. We just moved here from AZ where they don’t use the front plate, so I had the dealer install the front plate adapter and the plate, as part of this service. They added a dealer frame, which is what was broken. There was no other damage to the car. I straightened out the license plate which was slightly bent, but with no crease, and all is now well. There was no mention of the damage when I picked up the car. I did not call the dealer, because there was no damage to the car, but I think they will see this review. The service rep, David Gesler, excellent. More