Ira Lexus Danvers - Service Center

The service department at Ira Lexus in Danvers has provided me with consistent excellence for > 10 years. I highly recommend them without reservation. They know their customers and they do the job c provided me with consistent excellence for > 10 years. I highly recommend them without reservation. They know their customers and they do the job correctly and with professionalism. Exceptional service from Jennifer Perry and the actual service technician, Manny Rosa! Thanks to both of you. Sincerely, Joe S in Peabody More

Very friendly, courteous staff, and prompt service. Will always take my SUV here for service. Will always take my SUV here for service. More

My car was towed in on Thursday morning and was ready to be picked up before noon. Dennis did a great job of keeping me informed and explaining everything that was needed! be picked up before noon. Dennis did a great job of keeping me informed and explaining everything that was needed! More

Brendan is my go to guy there, always gets me in and out quickly. Tells me about issues with my car, answers all my questions. Does an outstanding job. quickly. Tells me about issues with my car, answers all my questions. Does an outstanding job. More

The service representative Am Cassidy was great and very helpful. He is a real gentleman helpful. He is a real gentleman More

Dennis is great and listened to my concerns and had them addressed during the visit. addressed during the visit. More

Kind and courteous service . I was updated on my service and my calls were returned promptly. I was updated on my service and my calls were returned promptly. More

I had a wonderful experience working with Jennifer Perry in the Service Department. She was very knowledgeable, and delightful. I also was impressed that while I was waiting, a video of my technician analyz in the Service Department. She was very knowledgeable, and delightful. I also was impressed that while I was waiting, a video of my technician analyzing my car and informing me of what needed to repair was emailed to me. More

The waiting area is a little bit dated. I’ve been to other Lexus dealers where the seating was much more comfortable reclining vibrating chairs, separate rooms for different TV, viewing, et I’ve been to other Lexus dealers where the seating was much more comfortable reclining vibrating chairs, separate rooms for different TV, viewing, etc. men’s room soap dispenser and dryer didn’t work. More

Awesome pulled right up if an oil change and service was easy took my car right away. The waiting lounge is clean, excellent coffee and snacks if u want something while you wait. Service guy was friendly. easy took my car right away. The waiting lounge is clean, excellent coffee and snacks if u want something while you wait. Service guy was friendly. More