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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
863 Reviews
Call Service Center (978) 739-8705

863 Reviews of Ira Lexus Danvers - Service Center

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December 30, 2023

Service was fast and they did a good job. The car came back slightly dirty on the inside (the only negative). More

by slyej2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy Tran
Report | Print
Jan 03, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

Excellent service and professional skills to treat the customer with nice service waiting room setting More

by Mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
Report | Print
Dec 30, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 27, 2023

Customer Service was superb! My service rep Cassidy An, was very professional, answered all the questions I had about my car, and made all the necessary future recommendations go More

by Rita M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
Report | Print
Dec 29, 2023 -

Ira Lexus Danvers responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

December 25, 2023

The staff is wonderful, very organized and welcoming. They took very good care of me More

by Aheng246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis pelligrino
Report | Print
Dec 27, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear that our staff took great care of you. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Excellent customer service! Very pleased with the services they give to my vehicle, thank you. More

by miguellopezptel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas Budrey
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Dec 27, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

My service advisor, Dennis P. has been phenomenal. Great service, communication and help! He helps with any and all questions. Always feel taken care of each time I visit. More

by S. Stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelligrino
Report | Print
Dec 22, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear about your positive experiences with Dennis at the service center! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

I was given a loaner, and when I returned it before my car was ready, they expedited my service so that I did not have to wait long. More

by Lindaelammi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Report | Print
Dec 21, 2023 -

Ira Lexus Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 20, 2023

Recently I took my vehicle there for the first time for a maintenance service. Nick was very friendly, he help me to arranged car for dropping or picking me up, I have a great service experience with him. More

by wisdomlha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Budrey, Rick Chase
Report | Print
Dec 21, 2023 -

Ira Lexus Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 20, 2023

Brendan in service is accommodating and transparent. He is great to work with. Great loaners More

by vincerando1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis
Report | Print
Dec 22, 2023 -

Ira Lexus Danvers responded

It's fantastic to hear that you had a great experience and that Brendan provided accommodating assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

They were very helpful, attentive, quick to respond, and was efficient. I may have to have them look at the driver's seat heater again. It heats up very hot on 3 setting. Other than that very happy with ser More

by scyrway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Madden
Report | Print
Dec 20, 2023 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a helpful and attentive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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