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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
891 Reviews
Call Service Center (978) 739-8705

892 Reviews of Ira Lexus Danvers - Service Center

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January 31, 2024

Awesome pulled right up if an oil change and service was easy took my car right away. The waiting lounge is clean, excellent coffee and snacks if u want something while you wait. Service guy was friendly. More

by ange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Feb 01, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 31, 2024

Awesome service and great people willing to help you with your needs. Waiting room is very comfortable More

by tundraflh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rosa, Michael (Mike) Kinghorn
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Feb 01, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 29, 2024

Very accommodating. Great customer service. Just had my oil changed, the pick up and drop off was perfect! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jan 31, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 27, 2024

Quick appointments, friendly, knowledgable service associate. I am always comfortable that the work done is the highest quality. More

by Robert Voight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry 5 stars
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Jan 30, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words Robert! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 27, 2024

Prompt, informative, courteous staff. This dealership is great to deal with I have never had a problem they could not reolve More

by michaeldunnsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
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Jan 30, 2024 -

Ira Lexus Danvers responded

We're delighted to hear about your positive experiences with our dealership! It's great that our staff has been prompt, informative, and courteous. We appreciate your trust in us. Thank you for choosing our dealership!

January 26, 2024

Efficient service, great communication and quality work every time. Our customer service rep remembers me from prior years. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Jan 30, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 26, 2024

Excellent customer service team including Brendan, Larry, Tom, Kyle great helpful attitude one of the best around More

by Domenic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis, Thomas Middleton, Larry Herman
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Jan 26, 2024 -

Ira Lexus Danvers responded

We're thrilled to hear about your positive experience with our customer service team, especially Brendan, Larry, Tom, and Kyle. Their helpful attitude is greatly appreciated, and we're honored to be recognized as one of the best around. Thank you for your kind words and continued support!

January 25, 2024

The dealership was extremely accommodating for me as I had to make a last-minute appointment coming down from New Hampshire and visiting Massachusetts. They gave me a nice car to drive and finish the job More

by Joe J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden
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Jan 30, 2024 -

Ira Lexus Danvers responded

We're pleased to hear about your positive experience with our dealership! It's great that they were accommodating for your last-minute appointment and provided you with a nice car while finishing the job as promised. We're glad your car is running beautifully. Thank you for choosing us! We appreciate your feedback, and thanks to Branden for his assistance!

January 19, 2024

Convenient appointments. Super quality service. Loaner availability makes doing business there so easy! Highly recommend. More

by joegalvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Jan 23, 2024 -

Ira Lexus Danvers responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Nice lounge service manager was very nice and kept me informed about the needs of my car. More

by patrick.zoppo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
Report | Print
Jan 21, 2024 -

Ira Lexus Danvers responded

We're pleased to hear that you had a positive experience in the lounge and that the service manager was nice and kept you informed about the needs of your car. Thank you for choosing us, and we look forward to serving you again! Safe travels!

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