Ira Lexus Danvers - Service Center

Very happy with my service manager. His communication skill are tight on. However service is a bit expensive. His communication skill are tight on. However service is a bit expensive. More

The people are very responsive and helpful. The primary issue I have is there is very limited knowledge of the technology systems in the car. This is not really a criticism of this particular The primary issue I have is there is very limited knowledge of the technology systems in the car. This is not really a criticism of this particular dealership. I think it’s a general problem with most automotive dealerships. The service department knows how to do typical, traditional automotive service like oil changes, tune-ups, etc. but there is limited knowledge and capability to service the technology systems. We had to go to Corporate Lexus Tech Support regarding a problem with the Blind Spot Monitor in our car. They confirmed that it is a problem and sent us back to service for resolution. More

After 4 years still the best service. Good people,thorough check ups and quick service. I always get a loaner car and a complimentary wash and interior cleaning. Never tried to sell me an Good people,thorough check ups and quick service. I always get a loaner car and a complimentary wash and interior cleaning. Never tried to sell me anything I didn't need Can't go wrong with dancers lexus More

Great crew in Danvers. It’s nice to have the ability to have the same service tech. Dennis Pellegrino does a great job, It’s nice to have the ability to have the same service tech. Dennis Pellegrino does a great job, More

Cassidy was really great and helpful. Answered all my questions, and made sure i understood everything. Answered all my questions, and made sure i understood everything. More

Jennifer Perry is there he best! She always makes my service experience an excellent one, She always makes my service experience an excellent one, More

Always a positive experience - whether my car needs a simple oil change or something more. simple oil change or something more. More

Great service. Mark was very nice and I was in and out very easy. Thank you Mark was very nice and I was in and out very easy. Thank you More

Service adviser Brendan DAngelisis a great adviser and always makes sure my vehicle is properly maintained and all services are timely completed always makes sure my vehicle is properly maintained and all services are timely completed More

My advisor Dennis P is very detailed when I bring my car in for service. Excellent service every time I see him. in for service. Excellent service every time I see him. More