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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
895 Reviews

895 Reviews of Ira Lexus Danvers - Service Center

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August 07, 2023

Good customer service, nice reception and reasonable prices and kept me updated on the progress of the job at all times. More

by o.boiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Sep 03, 2023 -

Ira Lexus Danvers responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 07, 2023

Great repair service. Trustworthy and efficient. Comfortable waiting room. Brendan always takes good care of me. This is the only place I bring my cars for service. More

by herb.kleinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis
Aug 12, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 06, 2023

I enjoyed my waiting time every thing was nice and clean plus complementary refreshments good job More

by HN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Aug 14, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 05, 2023

Brendan was my service advisor, he is always friendly and professional, keep me updated while waiting. More

by Scott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
Aug 14, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words for our staff, we appreciate it!

August 04, 2023

Well mannered and very professional team. The issued was resolved quickly and my service contact kept me updated. More

by Jsullivan742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Aug 26, 2023 -

Ira Lexus Danvers responded

We are delighted that you had a pleasant experience with the service staff. Thank you for choosing Ira Lexus of Danvers! We are eager to serve you again for any of your automotive requirements.

August 03, 2023

The car was cleaned and prepared for my pickup to my full satisfaction. Unfortunately it took another day to finish cleaning. This was unexpected, but good thing I had an extra day to spare before my fligh More

by vidute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenniffer
Sep 03, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 02, 2023

Ira Lexus service team always delivers excellent friendly and professional service with terrific communication and quality service More

by Lindeal2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis, Michael Carbone, Tom Middleton
Aug 08, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 02, 2023

I’ve been coming here for over 10 years. They consistently have great service managers that communicate well with the clients. Love the loaner program as well the lounge. More

by Bltmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 08, 2023 -

Ira Lexus Danvers responded

Thank you for your kind words and this wonderful review!

July 30, 2023

Everyone that I dealt with was been very helpful and polite. I feel very comfortable with talking to staff. More

by Ladyhood32012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Aug 02, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2023

Excellent service. All advisors are welcoming and knowledgeable. I enjoy the service provided. Been leasing Lexus vehicles since 1999 More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry, Mark Mclean, Tom Middleton
Aug 04, 2023 -

Ira Lexus Danvers responded

Hi Joan! We're so happy we are able to help you out!

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