Ira Lexus Danvers - Service Center

Scheduling service is easy. They explained what was needed and exactly how much it was going to cost. I was kept up to the minute with progress and work was completed quickly. M They explained what was needed and exactly how much it was going to cost. I was kept up to the minute with progress and work was completed quickly. My car was returned to me clean inside & out at no additional cost. I highly recommend this dealer! More

Mark was a true professional and an asset to IRA Lexus in Danvers. He made sure my questions were answered and he kept me apprised of my service. Danvers. He made sure my questions were answered and he kept me apprised of my service. More

Ira Lexus is consistently a solid ten in the service and parts departments, always friendly and informative. parts departments, always friendly and informative. More

Great service! Delivered my car to my door because the wait was going to be longer than they thought. Dennis is a great service rep! Delivered my car to my door because the wait was going to be longer than they thought. Dennis is a great service rep! More

Service person was great. Payment was a little frustrating.. tried to pay on line. Was not working right. I now have a scratch on my car that was not there before.. waiting Payment was a little frustrating.. tried to pay on line. Was not working right. I now have a scratch on my car that was not there before.. waiting to see what will be done. More

Excellent service. Communication and follow up from the service rep was also friendly, helpful, and excellent overall. Communication and follow up from the service rep was also friendly, helpful, and excellent overall. More

Called in last minute for oil change so I could go on a last minute trip, they took me right in, did my oil change tire rotation and on my way within 2 hours of my call. Thank you last minute trip, they took me right in, did my oil change tire rotation and on my way within 2 hours of my call. Thank you More

What happened to the Ira Lexus quality of service? Upselling, poor interior cleaning! The only excellent service is Jennifer at check in and check out. This is my 3rd Lexus and I will not be going bac Upselling, poor interior cleaning! The only excellent service is Jennifer at check in and check out. This is my 3rd Lexus and I will not be going back to the dealership for maintenance. I can go to my own mechanic and I can shake out my own driver side and passenger mats! Disappointed! More

Excellent service. From the person who greeted me to the checkout were very professional and pleasant From the person who greeted me to the checkout were very professional and pleasant More

Had a great experience for my maintenance appointment. Kyle was super helpful and friendly. The dealership was clean and quiet for me to do my work while waiting. Well done, Lexus! Kyle was super helpful and friendly. The dealership was clean and quiet for me to do my work while waiting. Well done, Lexus! More