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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
938 Reviews
Call Service Center (978) 739-8705

938 Reviews of Ira Lexus Danvers - Service Center

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July 11, 2023

Always helpful and supportive, good employees and service culture. Would recommend to anyone. Thanks again. More

by john6824
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Jul 25, 2023 -

Ira Lexus Danvers responded

We are thrilled that you had a pleasant service visit!

July 10, 2023

As always Jennifer (my service rep) was terrific, appointment for service was on time without a hitch. More

by richardmaggio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Jul 28, 2023 -

Ira Lexus Danvers responded

We're happy you found our staff to be so supportive during your experience here at Ira Lexus.

July 09, 2023

Greg is the best mechanic I have ever had. Able to explain things and very understanding. More

by dgorman.psyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bowie, Jen and Nick
Report | Print
Jul 29, 2023 -

Ira Lexus Danvers responded

We are thrilled that you had a pleasant visit with Greg!

July 03, 2023

They provided excellent and professional service. Thru also kept me well informed about my car. More

by dddoucette5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Jul 07, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

Solid communication and a willingness to explore options is a benefit to the customer. The service advisors deliver top customer service. More

by Marsattaxmannadave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Report | Print
Jul 07, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

July 03, 2023

Great service very satisfied with my service. They called and communicate every problem and suggest the needful ones. More

by Al
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Jul 07, 2023 -

Ira Lexus Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Mark McLean took a disastrous start to my day and turned it into a stress free experience. I learned my lesson… Ira Lexus dealership / service can be relied upon 100% More

by Lue
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Aug 02, 2023 -

Ira Lexus Danvers responded

Thank you for acknowledging Mark McLean professionalism. We are always delighted to hear when our colleagues are recognized for their hard work. Your Five Star review and recommendation are greatly appreciated, and we would be pleased to assist you again in the future. Thank you for choosing Ira Lexus of Danvers!

June 30, 2023

Excellent service The only problem I had was no one answered the phone at kevus to make my appt I had to call my service guy Brendon and he called me back . He is professional Brendon was to service m More

by mary.demakes
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brendon in service
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Aug 02, 2023 -

Ira Lexus Danvers responded

Hi Mary, We read our reviews and we are pleased to hear that we were able to provide you with an excellent service experience. Also glad to know that Brendon did a great job for you. Ira Lexus of Danvers looks forward to the pleasure of assisting you again in the future. Thank you for your Five-Star review!

June 30, 2023

I’ve been doing business with IRA for over 20 years and have always had great experiences. My service tech. Brendon DeAngelis in my opinion is the best More

by domg46
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brendon DeAngelis, Michael Carbone, Tom Middleton
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Aug 02, 2023 -

Ira Lexus Danvers responded

Ira Lexus of Danvers is very grateful for your patronage and it is our pleasure to provide you with an exceptional service experience! We also appreciate that you acknowledge Brendon DeAngelis's dedication to his work. Thank you for your Five Star review and your business. Ira Lexus of Danvers will continue to look forward to the pleasure of serving you again in the future!

June 30, 2023

I have bought my last 4 cars there. I got 7 years out of my 2016 GX460. It has run great since I always get my service done there Brendan and his team do a great job! More

by tom
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brendan
Report | Print
Aug 02, 2023 -

Ira Lexus Danvers responded

Ira Lexus of Danvers is very grateful for your patronage and is very pleased to hear that we could provide you with exceptional sales and service experience! Thank you for the Five Star review and your business. We will continue to look forward to the pleasure of serving you again in the future!

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