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Ira Lexus of Danvers

Danvers, MA

4.8
1,615 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,615 reviews

December 18, 2025

My service rep, Jennifer, was great = efficient, helpful, attentive to my needs, as well as very friendly. More

by sueharris828
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry - 5 stars
Dec 21, 2025 -

Ira Lexus of Danvers responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2025

Jason was phenomenal. Easy to work with. I'd highly recommend IRA Danvers and Jason! More

by Lamud21
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Piazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2025 -

Ira Lexus of Danvers responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jason here at Ira Lexus! If you have any further questions, please give us a call. We're always happy to help!

December 17, 2025

The staff is transparent and helpful during the purchase process. I appreciated working with them. More

by aguado_ocelote_7f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Piazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2025 -

Ira Lexus of Danvers responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 17, 2025

My salesman, Ed was very friendly, and patient with me. He answered all my questions and he was very knowledable. More

by susanomelia
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Ira Lexus of Danvers responded

Hi, thanks for your praise and kind comments about Ed. Feel free to reach out to us if you need anything. Have a wonderful day.

December 13, 2025

We love all the staff! Design for service desks is very poorly designed and cold with doors opening. Resign desks for service staff please. More

by blseaport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol
Dec 19, 2025 -

Ira Lexus of Danvers responded

Thank you for your valuable feedback! We apologize for any inconvenience caused by our service desk design. Thank you for choosing our business, we truly appreciate your support!

December 11, 2025

For a 5000 mile checkup it took 2. 5 hours. The waiting room was so cool that I had to wear my down jacket and I wasn’t the only one. I had to inquire as to the status of my car at t More

by Desmojc3
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael (Mike) Carbone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Ira Lexus of Danvers responded

Thank you for your feedback, we apologize for the wait time during your checkup. We take pride in providing a comfortable waiting room for our customers, but we understand your concern. Rest assured, we will work on improving our time management to provide a more efficient service in the future. Thank you for choosing us for your car maintenance needs.

December 11, 2025

I had a great experience working with Ed Cho. He was knowledgeable about the vehicle itself and the market. He was also very responsive throughout the process. More

by baderabueid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Finance
Dec 12, 2025 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 11, 2025

Misunderstood warranty and arrived for service not covered. They still serviced at no charge. Extremely generous and even provided loaner for a medical appointment. Exceptional service! More

by dpurcell48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 11, 2025

Assistant service manager Abraham was very professional very courteous no know what he was talking about and the manager and the department was very professional to More

by bosco925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Ira Lexus of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Abraham here at Ira Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

December 09, 2025

Kind and courteous. Very accommodating with a loaner. I really liked the video explanation for my service. More

by Mollymaewells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 11, 2025 -

Ira Lexus of Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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