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Ira Lexus of Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,615 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,615 reviews

September 27, 2025

Very clean and organized. Service writer Brianna was very helpful, informative and funny. A joy to deal with. Made my first visit to Ira Lexus an enjoyable one. More

by rpeledge218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
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Oct 01, 2025 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2025

Just had routine service today, but the lexusdealer was great. Immediately greeted, processed and the work was done quickly and thoroughly, and the car returned to me cleaner than when I dropped it. More

by Jperry5173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Oct 01, 2025 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 25, 2025

Polite. Professional. Communicative. Helpful. Assistive in understanding options, urgency of need and costs. Coordination of Scheduling. More

by zebsplace
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Sep 27, 2025 -

Ira Lexus of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2025

I am thoroughly impressed with the customer service and the reasonable repair rates at Ira Lexus. More

by Chris W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Sep 27, 2025 -

Ira Lexus of Danvers responded

Hello Chris, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

September 25, 2025

Jen is always a pleasant and great to work with. If you have a question and doesn’t know the answer, she does her best to get one for you. More

by donnacrowe58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2025 -

Ira Lexus of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

September 24, 2025

Issues at every stepping the process. Dealership did not have title in hand, service did not provide history as requested, financing did paperwork wrong omitting $5k down payment and deli More

by kimberlieforsberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Ponzo
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Sep 26, 2025 -

Ira Lexus of Danvers responded

Sorry for the inconvenience of not having the title present, many times we are awaiting titles from the banks due to payoffs and purchases. Unfortunately changing contracts after they have been completed presents a challenge and does result in the extended wait times for vehicle delivery. We hope you are enjoying your vehicle and if you have further concerns, please reach out to our General Sales Manager, Mike Coco, mcoco@group1auto.com 978-739-8617. Thank you. Willy Moy General Manager

September 24, 2025

I’m very happy with the purchase of my new Lexus, the salesman was very excellent, knowledgeable and worked all my needs More

by Bruce
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed Cho
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Sep 25, 2025 -

Ira Lexus of Danvers responded

Hi Bruce, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2025

The best service ever, Dennis P, always go above and beyond . Always keeping me in the loop about my car repairs . More

by Timmyvnop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis P
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Sep 23, 2025 -

Ira Lexus of Danvers responded

Hi, we're happy you found Dennis to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out to us if there's anything more we can do!

September 19, 2025

The IRA Lexus service center is very good! They provide a video by your technician explaining and showing items of concern. We work with Bryanna and appreciate her warm and welcoming service. More

by Debbi A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Report | Print
Sep 22, 2025 -

Ira Lexus of Danvers responded

Hello Debbi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. If you have any further questions, please give us a call. We're always happy to help!

September 19, 2025

The Manager was very professional, knowledgeable and helpful. The facility was extremely clean inside and out. Each time I’ve visited the dealership in the past it’s been a nice experience More

by giordanobob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Guillen
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Sep 22, 2025 -

Ira Lexus of Danvers responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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