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Ira Lexus of Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,615 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,615 reviews

August 20, 2025

They left my car mats wet more than the last time and the employees were very distant and I overheard another employee complaining about two teenage girls and I did other like the way she was speaking about More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Ira Lexus of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We can't wait to see you again, have a great day.

August 18, 2025

Kal was awesome to work with! We had a bit of a challenging transaction with a timeline. He never said no and pulled every string to get us out in a new GX in time for us to leave More

by cboyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Ira Lexus of Danvers responded

Hi, we're happy to hear you had such a positive experience with Kal! Feel free to reach out to us if you need anything. Have a wonderful day.

August 17, 2025

It’s a Great Dealership and great techs and service advisors. Just very disappointed this time around. They didn’t have rear suspension for my 2013 LS in stock so I got the vin number from them and o More

by emendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Ira Lexus of Danvers responded

Thank you for the comments and please understand that any aftermarket parts installed on the vehicle will not have the factory warranty for reliability. Unfortunately, original equipment parts may have a higher overall cost but will provide a warranty and more peace of mind should you decide to go that route. Anytime we install parts that are brought in we cannot provide any warranty for the longevity or the parts reliability. If you have further questions, feel free to reach out to our service director, Rick Chase, rchase@group1auto.com, 978-739-8619.

August 17, 2025

Great service, appreciated the loaner car for an extended service window. Abraham went above and beyond to deliver my license to me. More

by Jshep22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
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Aug 18, 2025 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 16, 2025

I brought my car in for service this morning, had a great experience. The service advisor was friendly, polite and knowledgeable. More

by Esehovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Aug 18, 2025 -

Ira Lexus of Danvers responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Lexus. If you have any further questions, please don't hesitate to reach out!

August 16, 2025

Great service, great waiting area. My rep, Eli, was perfect - pleasant and a great communicator. More

by Kim D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Crandell
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Aug 18, 2025 -

Ira Lexus of Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 15, 2025

Always top quality work done on my car! Everyone is super kind and easy to work with on repairs. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Moy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Bowie
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Aug 18, 2025 -

Ira Lexus of Danvers responded

Hi Diane, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 14, 2025

Love IRA service. Jen Perry is the most wonderful service advisor. She has consistently been kind, pleasant, helpful, supportive and very knowledgeable. Jen is the More

by sfgpjg2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Perry
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Aug 16, 2025 -

Ira Lexus of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2025

I had my car serviced today and Jennifer is a first class service rep. She’s knowledgeable and very attentive to her customers. More

by zannigreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2025 -

Ira Lexus of Danvers responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2025

Good prompt polite service Comfortable waiting area. Thought The car would get a wash and vacuum As it usually does but disappointed this Time it did not. But Thank you Lexus!! More

by Fhaudeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2025 -

Ira Lexus of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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