Ira Lexus of Danvers

Clean, friendly, kind people, convenient location, rather long wait expensive service, nice waiting areas, did not do a good job cleaning the car long wait expensive service, nice waiting areas, did not do a good job cleaning the car More

Rick was thorough and informative. I had a minor question regarding the draining of a/c condensation under the car and he explained the extra step the dealership takes to install a tip I had a minor question regarding the draining of a/c condensation under the car and he explained the extra step the dealership takes to install a tip to the drain conduit in every car to prevent spiders etc to get inside and cause problems. They checked it during the service and all was well. More

Great customer service David Explained the work to be performed An my cars where ready as promised performed An my cars where ready as promised More

Rob giovannuci the salesman was the best and will definetly buy from him again and Ira Lexus! definetly buy from him again and Ira Lexus! More

Good service and care of customers. The time waiting is a little bit longer than expected but I can see that The time waiting is a little bit longer than expected but I can see that More

They are very knowledgeable, very accommodating and always trying to help. They always inform me of options and timetables for taking care of potential issues. In particular Dennis Pellegrino is especi always trying to help. They always inform me of options and timetables for taking care of potential issues. In particular Dennis Pellegrino is especially super well-informed and friendly. More

I have always had pleasant experiences at both IRA Lexus of Danvers and of IRA Lexus of Manchester. of Danvers and of IRA Lexus of Manchester. More

Everyone was so professional, courteous and helpful! I was thrilled with the service and the whole experience! Thank you IRA! I was thrilled with the service and the whole experience! Thank you IRA! More

My husband Brian & I are extremely happy with the 2 Lexus vehicles we purchased from Ira Lexus of Danvers. In the past, we have bought vehicles from Ira Toyota as well & consider Ira a top-notch reputable de vehicles we purchased from Ira Lexus of Danvers. In the past, we have bought vehicles from Ira Toyota as well & consider Ira a top-notch reputable dealership. As purchasing the right vehicle is important. Maintaining it is of utmost importance. The decision was clear to choose to purchase our automobiles at Ira Lexus of Danvers because we have great peace of mind when we bring our vehicles in for service. Jennifer Perry is the Assistant Service Manager at Ira Lexus of Danvers. Brian & I have had the extreme pleasure & privilege of getting to know Jennifer. When Brian brought his Lexus in for general maintenance & also with the recent purchase of my Lexus. Jennifer is a kind & caring person. She is dedicated to ensuring her customers receive the highest level of customer service. She goes out of her way to take the time to answer any questions & concerns you have. When my car was being serviced, she called us with thorough updates & texted me to let me know my vehicle was all set. Honestly, we can't say enough about Jennifer. She is outstanding at her job. Jennifer, both of our Lexus SUVs are running great! We look forward to seeing you when we come in for service. Thank you for everything! Wishing you the Very Best! Jodi & Brian Donovan More

Alex Baker was awesome to work with. Gave us options, did not pressure us and was very personable! Gave us options, did not pressure us and was very personable! More