Ira Mazda

Knowledgeable courteous and helpful They make you feel comfortable even when you’re spending more than you planned on comfortable even when you’re spending more than you planned on More

Service department is excellent, trustworthy and does good work. Management there always takes care of the customer. Great seating/lounge area for waiting on your car with a coffee station, snacks, pastr good work. Management there always takes care of the customer. Great seating/lounge area for waiting on your car with a coffee station, snacks, pastries, and fruit. Conveniently located on route 1. And Mazdas are great cars! More

ZERO STARS - THE WORST OR SHOULD I SAY ATROCIOUS CUSTOMER SERVICE ... Tried to purchase a "certified pre-owned" Mazda CX-5 that was being falsely advertised on their website with a difference of roughly 4,0 SERVICE ... Tried to purchase a "certified pre-owned" Mazda CX-5 that was being falsely advertised on their website with a difference of roughly 4,000 miles. After scheduling TWO separate meetings, each a waste of my time and encountered long wait times and unhelpful staff who seemed indifferent to my concerns - the car I had a deposit on was still not ready. If a car is being advertised as a "certified pre-owned" vehicle - the service should have already been put into it. THEN I reached out to the general manager, Justin Lotter, to be present for when I FINALLY pick up the car I placed a deposit on. Justin had ZERO clue on my experience and wrote back to me, word for word, "if we have dropped the ball that bad and your experience is that atrocious, we do not deserve your business." IRA MAZDA DOES NOT GIVE A FLYING F**K ABOUT YOU. AND CLEARLY THEY DON'T WANT TO DO BUSINESS WITH YOU. More

Ira Mazda has always taken great care of me and my families vehicles over the years. families vehicles over the years. More

Ira Mazda has always made my visit very easy and comfortable. Adam on the service team was very accommodating and helpful. comfortable. Adam on the service team was very accommodating and helpful. More

John was great as service advisor. No issues. All went well. I used a coupon. Thanks No issues. All went well. I used a coupon. Thanks More

Dourven has been very patient and polite during the entire time and I felt very welcomed. entire time and I felt very welcomed. More

I recently purchased a car from Ira Mazda in Westwood and I couldn't be more satisfied with the experience. The sales staff Amir Leung-Tat was incredibly attentive, answering all of our questions and helping I couldn't be more satisfied with the experience. The sales staff Amir Leung-Tat was incredibly attentive, answering all of our questions and helping us find the exact car we were looking for especially since our family was expanding in just a coupleof days. The dealership itself was spotless and inviting, with great customer service throughout the process. We also appreciated the complimentary breakfast—such a nice touch! Even the bathrooms were super clean, showing the attention to detail here. Overall, a fantastic experience, and I highly recommend Ira Mazda in Westwood anyone in the market for a new vehicle. More

I wanted to change oil only. It was done at time with cleaning inside the car. Beside it I got recommendations for future maintainers. It was done at time with cleaning inside the car. Beside it I got recommendations for future maintainers. More

My first service appointment since I got my first Mazda in March 2024. Perfectly smooth. Very attentive to my need to be out in under 2 hours. Excellent first impression. in March 2024. Perfectly smooth. Very attentive to my need to be out in under 2 hours. Excellent first impression. More