Kayshawn Jolly
Kayshawn Jolly at Ira Mazda

Kayshawn Jolly

Sales Manager

Ira Mazda

420 Providence Hwy
Westwood, MA 02090

4.1
19 Reviews
4.1

19 Reviews

Write a Review

19 Reviews of Kayshawn Jolly

March 11, 2024

Dealership Rating
Employee Rating

Working with Prince my salesman was great . Everyone we spoke to was friendly and kind. More

by Donna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2024

Ira Mazda responded

We are glad to hear that your experience with Prince, the salesman, was great. It's important that everyone you interacted with was friendly and kind. We appreciate your business!

January 17, 2024

Dealership Rating
Employee Rating

Amazing Wonderful service starting with Justin Robbin's treating me like Queen Royalty and giving me different options for payment on how and when to give the necessary repairs to my car. The waiting room More

by Raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Ira Mazda responded

We're thrilled to hear that you had an amazing service experience at Ira Mazda, starting with Justin's excellent customer service. It's great that you were treated like Queen Royalty and provided with different options for payment on necessary repairs. We're also glad to know that the waiting room and restrooms were clean, enhancing your overall experience. Thank you for choosing us, and we look forward to serving you again! Safe travels!

Jan 21, 2024

Raquel responded

Thanks again for your time

January 02, 2024

Dealership Rating
Employee Rating

Justin was my service technician and he did everything as promised. My service was done in a timely manner. Justin was very helpful and pleasant. More

by annetteg1557
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levi Downing , Nathaniel Lopez, Justin Robbins

Jan 04, 2024

Ira Mazda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 02, 2023

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Employee Rating

This was my second attempt to get a car from Ira Mazda. After the fist attempt I was pretty much gave up on buying but Angie Matos kept reaching out and keeping me informed about the cars I was looking a More

by Nackyv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David, Paul and Agelina matos

Nov 07, 2023

Ira Mazda responded

Congratulations on your new vehicle! We are thrilled that Angie, David, and Paul provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 31, 2023

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Employee Rating

The staffs and the manager was a very nice and friendly but the administration worker was ok. He didn’t explained things very clearly and the car also wasn’t checked carefully and my car still have somethi More

by LR76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Lewis , Amir

Nov 07, 2023

Ira Mazda responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 781-278-1343. I look forward to speaking with you. Kayshawn Jolly Sales Manager 781-278-1343 kjolly@iramazda.com

July 28, 2023

Dealership Rating
Employee Rating

Easy to with and fast. Friendly service. Would buy from them again. Service ongoing is great More

by dianeyoung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2023

Ira Mazda responded

We are glad we could help!

July 20, 2023

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Employee Rating

When scheduling the past 3-4 appointments they have taken me on time. I have had to wait several hours for an oil change once, but they were kind to give that one on them. Very professional and pleasant empl More

by jaradfaudree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernie Spann

Aug 14, 2023

Ira Mazda responded

Our top priority is to ensure our customers are completely satisfied with our services. We apologize for any inconvenience you may have had with your visit, but we are glad to hear that our service staff was able to resolve the issue to your satisfaction. Thank you for taking the time to share your review with us, and we hope to have the opportunity to assist you again in the future.

July 20, 2023

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Employee Rating

Great dealership with amazing staff! Always friendly and helpful. This is our second Mazda and I couldn’t imagine going anywhere else. More

by JSan820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Clark

Jul 28, 2023

Ira Mazda responded

Thank you for your kind words about our amazing staff! We thank you for your continued business and look forward to your next visit!

August 06, 2022

Dealership Rating
Employee Rating

Ordered a car, took my deposit and never got the car. Lied about it. Tried to say it was never built. Mazda the company told me it was. More

by Amarbour
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 08, 2022

Ira Mazda responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 781-278-1343. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Tony Lambrou General Sales Manager

Aug 09, 2022

Amarbour responded

Did you not recognize the name on this review? How can you “truly value your Business” when My partner Pete and I were not treated well when we went to ask about the car I ordered. Telling people to bad you have no car and dismissing us without looking into it or doing a thing to help. Having more then one person in the dealership treating us that way. It wasn’t until you were informed the Attorney general had been contacted that you found my car. And as long as I don’t have a car in my driveway with my name on it, I will continue be angry and telling everyone I know what your people have done to me.

June 15, 2022

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Employee Rating

The dealership worked hard to gain and keep my business. I appreciated the use of their loaner vehicle while mine was being repaired as well as their understanding of my unique needs. More

by Jilllyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2022

Ira Mazda responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

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