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Prime Mazda - Service Center

Westwood, MA

4.8
416 Reviews

416 Reviews of Prime Mazda - Service Center

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February 14, 2025

Efficient operation, good communication, hit or miss on price of services, work done was professional. More

by glcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 18, 2025 -

Ira Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2025

Excelente service . Excelente customer service as well . Clean facilities if you need to wait ! I had a really nice experience!!! More

by Alexandrava73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 18, 2025 -

Ira Mazda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 12, 2025

I was very pleased with the Service provided to my CX-5 by Ira Mazda and Nathanial. They were very clear, helpful, and reasonable. More

by pcarens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathanial
Feb 17, 2025 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nathanial here at Ira Mazda! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

Honestly came in for service and I had John , I don’t recall the last name but honesty great guy ! 10 out of 10 recommendation ! Very satisfied, he was very friendly and answered all my question I had ! More

by Isriah C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 17, 2025 -

Ira Mazda responded

Hello Isriah, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

efficient, accommodating, pleasant and try to make customer comfortable and well informed. prices quoted before work is dine More

by cecilia.mcvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john sullivan
Feb 17, 2025 -

Ira Mazda responded

Hello, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2025

Purchased vehicle a year ago. Have put on less than 3,000 miles. Brought it in for yearly check up. Was told i needed a new thermostat because of mileage. Why wasnt this done a More

by Dianew
Recommend Dealer
No
Employees Worked With
N/A
Feb 13, 2025 -

Ira Mazda responded

I’m sorry for the inconvenience you faced regarding your thermostat . To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at akushnirsky@iramazda.com. Your cooperation will help us resolve this issue promptly. Thank you, Aaron Kushnirsky- Service Manager 781-278-1324

February 06, 2025

I came in for an oil change and had a safety inspection done at the same time. The safety inspection found I needed some work done on my vehicle. Having recently been disabled and out of work, the cost of More

by jroller22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson ⭐️⭐️⭐️⭐️⭐️
Feb 10, 2025 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Mazda! We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2025

Nathaniel and Aaron are incredible service providers! ! They are loyal and hardworking. They take such great care of me. Top notch professionals! Thank you 🙏🏻 More

by sue.brady.media
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron and Nathaniel
Feb 10, 2025 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

I shopped this dealer initially. They were very professional. Just didn’t have the vehicle I was looking for . I do all my service here . More

by beomal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Feb 10, 2025 -

Ira Mazda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2025

I took my leased vehicle to Ira for service after some frustrating interactions with another Mazda dealer. Ira was so helpful, accommodating and service oriented. I will ALWAYS choose Ira over Quirk More

by kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Elijah, Justin Robbins
Feb 07, 2025 -

Ira Mazda responded

Kathy, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please don't hesitate to reach out if there's anything additional we can do for you.

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