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Ira Subaru

Danvers, MA

4.8
964 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 964 reviews

August 26, 2024

To me, they provided what I asked for for that particular situation, friendly and courteous More

by Randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne, Daniel Hutt
Aug 31, 2024 -

Ira Subaru responded

Hi Randall, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2024

Customer service representative was nice and helpful . Express service department forgot to wash my car. More

by Keith
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
Aug 28, 2024 -

Ira Subaru responded

Hi Keith, Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our customer service! I want to sincerely apologize for the oversight with your car wash. We’d love to make it right for you. Please feel free to swing by anytime, and we’ll take care of that car wash for you. Thanks again for your understanding and your feedback. Roscoe Robinson General Manager roscoerobinson@group1auto.com

August 24, 2024

Good experience with this service event. Quite honest. Yvonne is really good. They didn’t try to upsell anything and were straight fwd about an issue I had that could possibly be under warra More

by bcrovs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Aug 31, 2024 -

Ira Subaru responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2024

Yvonne was great to work kept me up to date with all that was going on. A truely kind person that was looking out me as a client. Very nice facilities whole staff was very accommodating. More

by Joegolf75
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Yvonne at the service desk
Aug 24, 2024 -

Ira Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2024

Always a pleasant experience to visit the Subaru dealership at their new facility on 114 in Danvers, MA. People are friendly and helpful. The facility is spacious and provides for every need while w More

by ruthellencook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne at service desk
Aug 23, 2024 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with Yvonne! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

They are courteous, professional and considerate of my needs for transportation while my car was being serviced. More

by Susan.srg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey , Daniel Hutt
Aug 23, 2024 -

Ira Subaru responded

Hi, we are so happy to read such a great review about Ira Subaru! Please don't hesitate to reach out to us if there's anything more we can do!

August 17, 2024

Attentive, punctual, professional service with Sofia. Maintenance,, thorough. Explanation of accident repair unclear. If car is turned in for resell, seller would have to take a reduction. Manager unavai More

by Carols42
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lindsay, Sophia Louzada
Aug 19, 2024 -

Ira Subaru responded

Hi, We appreciate your positive review about your recent experience with Sofia! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2024

I had an exceptional experience at the dealership for maintenance work under our warranty. The young woman who assisted me checking in and when work was completed was very helpful, courteous and thorough More

by bythesea24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker- service advisor
Aug 17, 2024 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 14, 2024

This dealership is the best. It’s easy to set up an appointment online. They take you in right away when you get there. They make you comfortable when you are waiting, and the More

by gerrykent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell
Aug 16, 2024 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2024

Amazing, fast, and kind. I really appreciated Rich’s service - will definitely come back again More

by SolterraEnjoyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie, Kimberly Hughes, Richard Metellus
Aug 16, 2024 -

Ira Subaru responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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