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Ira Subaru

Danvers, MA

4.7
610 Reviews

97 Andover Street

Danvers, MA

01923

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Showing 610 reviews

May 04, 2024

I appreciated them getting a replacement part in a prompt manner just like they said they would. They communicated well as I waited too. More

by djmorrow135
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Leonard, Stephen Eagleston, William Hernandez, Destiny Velasquez, Marco Ciampa
May 07, 2024 -

Ira Subaru responded

It's great to hear that our dealership promptly obtained a replacement part as promised and communicated well with you during the waiting period. Effective communication and timely service are key aspects of a positive customer experience. Thank you for choosing us!

May 01, 2024

As always, my visit to Ira’s service department was quick, pleasant, and I was treated very courteously. More

by Ltfatmouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
May 02, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a quick and pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

They gave good price on a new car. Sales person was very helpful. Finance / Business manager explained the warranty packages well and did not try to sell unnecessary ones. Think she gav More

by BN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard and Maggie
May 03, 2024 -

Ira Subaru responded

It's fantastic to hear you had a positive experience with our dealership! We provided a good price on a new car, and the salesperson was very helpful. It's great that the Finance/Business manager explained the warranty packages well and didn't try to sell unnecessary ones, offering good and reasonable prices.

April 30, 2024

We had a fantastic experience at the Ira Subaru dealership. Georgio was able to help us find the exact car I was looking for, color and model and walk us through all the specifics of the car. He wa More

by Ke17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgio El Hachem
May 03, 2024 -

Ira Subaru responded

It's fantastic to hear about your experience at Ira Subaru with Georgio! We're thrilled that he was able to help you find the exact car you were looking for and made the purchase process smooth, even with your tight schedule. Thank you for recommending us!

April 26, 2024

I was welcomed with friendly greetings and professional courtesy. The staff was very well informed. The representative explained everything that was done to my car. I was impressed. More

by Judy james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela driscoll
Apr 28, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

I was greeted promptly by Chad. He answered all my questions and was responsive to my needs. More

by Rcallahan5166
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Donovan
Apr 28, 2024 -

Ira Subaru responded

That sounds like a great experience with Chad! Being greeted promptly and having your questions answered while feeling your needs were addressed is a positive encounter. Your feedback is appreciated. Enjoy your new vehicle!

April 24, 2024

I was very please how throughly helpful everyone in the dealership was especially Chris, the salesman that we worked directly with. More

by Hope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Freire, Rafael Ortiz
Apr 27, 2024 -

Ira Subaru responded

Congratulations on your new vehicle! We're thrilled that Chris provided you with a thorough sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 24, 2024

Service was good and people were very helpful and friendly! Timely work done. Dry area to oark More

by Wisdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a very nice lady
Apr 27, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 23, 2024

Amazing service, the whole process was easy and clear. Elie was an excellent salesmen. Would highly recommend. More

by Mtnsandlakes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Tejada Hernandez, Elie El Hachem
Apr 25, 2024 -

Ira Subaru responded

Congratulations on your new vehicle! We're thrilled that Ellie provided you with an excellent sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 21, 2024

No new oil sticker for when my next oil change is due, i was charged $20 for a tire rotation when before it was included and they really tried to offer me 30k mile service thats over $800 when i did it alre More

by Bmore93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elie El Hachem
Apr 23, 2024 -

Ira Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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