Ira Subaru

Bad service Bad service, bad attitude, big liar , treating customers careless . The managers team in here so bad. I do not want to stop by here anymore and don't Bad service, bad attitude, big liar , treating customers careless . The managers team in here so bad. I do not want to stop by here anymore and don't even want to talk about this place. More

Oil change I had an appointment for an oil change at 1pm. I did arrive about 10 minutes late....the woman who greeted and worked with me was very pleasant and kn I had an appointment for an oil change at 1pm. I did arrive about 10 minutes late....the woman who greeted and worked with me was very pleasant and knowledable. However, they did not finish my oil change until about 3:45pm! There really is no excuse for an oil change to take 2.5 hours. Unlike other Subaru dealerships, they don't provide snacks to customers who are waiting. I don't need snacks by any means, but it would be nice to provide some sort of relief to those who must wait so long. Also the women who process payments were incredible unfriendly to both myself and the service worker. Not even a hello or acknowledgment of presence. More

Consistent excellence! Very friendly and knowledgeable service staff. They have always done a great job with my car since I bought it there four years ago, satisfied in ever Very friendly and knowledgeable service staff. They have always done a great job with my car since I bought it there four years ago, satisfied in every way. Thank you, Ira Subaru! More

Service call Service was great, not a long wait to be seen, waiting area was pleasant it was customer appreciation day and the food from Tennessee barbecue was fan Service was great, not a long wait to be seen, waiting area was pleasant it was customer appreciation day and the food from Tennessee barbecue was fantastic More

Quick help and clear service I brought my car in for its 12000 mike check. I was greeted quickly, my coupon was applied to my service, and all my questions were answered. I'll be I brought my car in for its 12000 mike check. I was greeted quickly, my coupon was applied to my service, and all my questions were answered. I'll be back in January for a oil change. More

New Car Sale Billy Needham was very easy to work wth. He is professional, efficient, friendly and effective. Juan who arranged the financing was just as good. We r Billy Needham was very easy to work wth. He is professional, efficient, friendly and effective. Juan who arranged the financing was just as good. We really enjoyed working with both of them. I never felt pressured at any point. Billy spent all afternoon with us and really seemed to be on our side during negotiations on pricing. I highly recommend both of them! More

Excellent Leased a new car, ira Subaru was excellent through the process. The sales people were very good. I would go back to ira Subaru for my next car. Leased a new car, ira Subaru was excellent through the process. The sales people were very good. I would go back to ira Subaru for my next car. More

First time customer My first time at IRA Subaru service. Prompt,courteous, and kept me informed. Was just an oil change, but I will be back for next major service. My first time at IRA Subaru service. Prompt,courteous, and kept me informed. Was just an oil change, but I will be back for next major service. More

Very professional Very polite Lounge very comfortable The wait was not to long Yvonne very comfortable to do business with. Nice to have tv , computer, food. V Very polite Lounge very comfortable The wait was not to long Yvonne very comfortable to do business with. Nice to have tv , computer, food. Very clean bays. Very satisfied with the car. The. best car I've had . More

Got the car I wanted Good customer service . I was able to find a 2017 Subaru crosstrek at a good price . I drove my car off the lot the next day . A really joy to drive. Good customer service . I was able to find a 2017 Subaru crosstrek at a good price . I drove my car off the lot the next day . A really joy to drive. More