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Ira Subaru

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,001 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 1,001 reviews

October 16, 2023

The adviser Matt was very accommodating, well spoken, and a definite credit to the Suburu dealership. More

by js.rinaldi
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 18, 2023 -

Ira Subaru responded

Thank you for your feedback! It's wonderful to hear that Matt, your advisor, was accommodating and well-spoken, making a positive impact on your experience at the Subaru dealership. Your kind words are greatly appreciated. We're here to provide excellent service and support, and we thank you for choosing us!

October 15, 2023

Continue to be very satisfied with my regular service at my Subaru dealer & appreciate the coupons sent to me & on 'My Subaru.com' website. More

by marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew & Yvonne
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Oct 17, 2023 -

Ira Subaru responded

We're delighted to hear that you continue to be very satisfied with the regular service at Ira Subaru. It's great to know that you appreciate the coupons provided to you, as well as the resources available on 'My Subaru.com' website. Your satisfaction and the value you receive from our services are important to us, and we're here to continue providing excellent service for all your future needs. Thank you for choosing us!

October 14, 2023

Yvonne was a God send! She went above and beyond helpfulness, and we are truly grateful. Excellent service with kindness, empathy, determination, and a smile! More

by lal63jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
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Oct 17, 2023 -

Ira Subaru responded

We're thrilled to hear that Yvonne went above and beyond to provide you with excellent service. Kindness, empathy, and determination are important qualities that we value in our staff. Your satisfaction and positive experience are important to us, and we're here to continue assisting you with any further needs or questions you may have. Thank you for choosing us!

October 13, 2023

Grate service. Grate very professional Matthew.Beautiful fully renovated waiting area.Very good service.Thanks. More

by alira1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez, Destiny Velasquez
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Oct 14, 2023 -

Ira Subaru responded

Thank you for sharing your positive feedback about the service and the renovated waiting area. It's great to hear that you had a great experience with Matthew and found the service to be very professional. A comfortable and beautiful waiting area can certainly enhance the overall experience. We appreciate your business. We look forward to assisting you in the future.

October 11, 2023

The service, was the best I’ve encountered in my many years of purchasing vehicles! More

by DSR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William B., Devin Looney, Sophia Louzada
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Oct 12, 2023 -

Ira Subaru responded

It's truly heartening to hear that your experience with Ira Subaru's service was the best you've encountered in all your years of purchasing vehicles. Our commitment to excellence is certainly shining through, and it's customers like you who make our efforts worthwhile. Your feedback is a testament to our dedication to delivering top-notch service. Here's to many more years of enjoyable driving with your Subaru!

October 10, 2023

The employees are very friendly and willing to help you. The car was taken on time and repaired in a timely manner More

by dickmc48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David service desk
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Oct 12, 2023 -

Ira Subaru responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 09, 2023

It’s always a great experience visiting Ira Subaru. Representatives make sure everything is taken care of and I feel very safe driving my car afterwards. More

by Genove
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nadge Parker
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Oct 11, 2023 -

Ira Subaru responded

It's fantastic to hear that visiting Ira Subaru is always a great experience for you. When representatives ensure everything is taken care of and make you feel safe driving your car afterward, it speaks to our commitment to customer satisfaction and vehicle safety. Safe and enjoyable driving with your Subaru!

October 07, 2023

Customer service always high caliber, especially from Yvonne in Service who goes above and beyond to explain how things work and to calm down a jittery customer! I continue to return to this dealership b More

by petra.a.nicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh 10 stars!
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Oct 10, 2023 -

Ira Subaru responded

We are thrilled to hear that you've consistently received high-caliber customer service, especially from Yvonne in Service, who goes above and beyond to provide explanations and reassurance. Personalized service is a top priority for us, and it's wonderful to know that you continue to return to our dealership because of the outstanding care you receive. We greatly appreciate your recommendation and your kind words for Yvonne and Fred. Your satisfaction is our goal, and we look forward to serving you again!

October 07, 2023

Kept after the warranty company to make the correct fix. Yvonne was great as always More

by commdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez, Destiny Velasquez
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Oct 10, 2023 -

Ira Subaru responded

That's great to hear! We're so glad Yvonne was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

October 06, 2023

Called on Thursday and got an appointment for Monday morning had to have a few things fixed and still got the car back by 3:30 More

by jcreelman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez
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Oct 10, 2023 -

Ira Subaru responded

Being able to schedule an appointment for Monday morning and then getting your car back by 3:30 after having a few things fixed shows efficiency and a commitment to customer convenience. We're delighted that we could accommodate your needs promptly. Your satisfaction is important to us, and we appreciate your business!"

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