
Ira Subaru
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent Everyone was pleasant and helpful. Scott went over and above to help us. Other sales personal took the time to congratulate us. Bonus was the donation Everyone was pleasant and helpful. Scott went over and above to help us. Other sales personal took the time to congratulate us. Bonus was the donation to a charity of my choice. More
Outstanding help and lots of patience Leo patiently explained the differences of the various Subaru models & helped me determine which one was best for me. When I had decided I wanted the Leo patiently explained the differences of the various Subaru models & helped me determine which one was best for me. When I had decided I wanted the Impreza, Leo spent a lot of time explaining the pros and cons of leasing vs purchasing. He was always very patient & very helpful. Then he went above & beyond usual service in assisting in retrieving my old car from another dealership so I could use it for trade in. His level of service was amazing throughout the entire process. More
Amazing. Staff is very helpful.Its a nice change to work with people that are honest caring and do what they say they they’ll do. I was able get a appointment Staff is very helpful.Its a nice change to work with people that are honest caring and do what they say they they’ll do. I was able get a appointment for next day.My service agent Elaina Snyderman is awesome. I look forward for my next visit. Thanks More
No start battery bad Car would not start , battery problem. Called roadside assistance came in a flash . Started car with a jump, got in for service after the jump start Car would not start , battery problem. Called roadside assistance came in a flash . Started car with a jump, got in for service after the jump start . More
Wonderful dealership Great dealership with a knowledgeable sales team. All my questions were answered. I would definitely recommend and do business with them again. I love Great dealership with a knowledgeable sales team. All my questions were answered. I would definitely recommend and do business with them again. I love my Subaru Crosstrek. More
Great Time at IRA Subaru I met with Bill who was in Sales and he was very nice and easy going. He got me the exact car I was looking for at a great price. I met with Bill who was in Sales and he was very nice and easy going. He got me the exact car I was looking for at a great price. More
Listening skills Jennifer listened to what we wanted, told us what she could make happen, and made us feel confident throughout the process. An AWD SUV for $21k. Not t Jennifer listened to what we wanted, told us what she could make happen, and made us feel confident throughout the process. An AWD SUV for $21k. Not too shabby. More
Lies and waste of time Drove 4 hours to the dealership and spent an addition 3 there. Sales manager tried including items I didn’t ask for. Then he tried tacking on a remote Drove 4 hours to the dealership and spent an addition 3 there. Sales manager tried including items I didn’t ask for. Then he tried tacking on a remote start system even though the car had it already, totaling over $1,000. Then tried to overcharge me for a license plate transfer. Then lied about dealership/car costs. Finally, there was no substantial amount of cash off that he would offer, meaning no bargaining. Nether the sales associate nor the sales manager would answer my questions about the tread left on the tires of the car, even after asking more than once. If you’re smart and have done your research, stay away from this place. More
Great service by good prople Great experience at Ira Subaru, called Friday evening and got a Saturday appt, great service by a great advisor, she was knowledgeable, and a great co Great experience at Ira Subaru, called Friday evening and got a Saturday appt, great service by a great advisor, she was knowledgeable, and a great communicator, all expectations met!!! More
Work with Jen Morse I recently bought a new car from this dealership in Danvers and had a very positive experience. I worked with Jen Morse to cut and finalize a good dea I recently bought a new car from this dealership in Danvers and had a very positive experience. I worked with Jen Morse to cut and finalize a good deal and Jen went above and beyond to get a loaner car for me for 3 days while my insurance company processed paperwork. This car-buying process was quick and fair, and Jen was pleasant and respectful. More