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Ira Subaru of Manchester

Manchester, NH

Overview
Reviews
Vehicles
4.8
1,061 Reviews
Call Dealership (603) 506-6950

205 John E Devine Dr.

Manchester, NH

03103

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Showing 1,061 reviews

September 23, 2025

Ira Subaru of Manchester is steering customers they did it to me . They are upset that I would not let them perform a $600 service when I declined they said they would stop giving me free oil changes.. I h More

by cvor2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
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Sep 25, 2025 -

Ira Subaru of Manchester responded

Hello, I just want to clarify how the service visit went. You purchase a vehicle 12 years ago from a different owner that offered free oil changes as long as you did all of the Subaru recommended service with this location. Unfortunately you do all of your services elsewhere which voids the program. We did tell you that we would honor the free oil change program moving forward if you did your services with us but you declined to do so. To be honest you should be upset with the dealership you currently do all of your services with for not doing at least a free oil change since you have been so loyal to them. Steve DaSilva General Manager SDasilva@Group1Auto.com

September 22, 2025

The service advisors are patient. They are very helpful however, calls not returned when you have a problem. More

by Kayakers2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
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Sep 23, 2025 -

Ira Subaru of Manchester responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Subaru Manchester. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2025

Professional, friendly and knowledgeable staff. Large inventory to choose from. Did not try to oversell. More

by Deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phillip Doten
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Sep 18, 2025 -

Ira Subaru of Manchester responded

Hello Deb, thank you; we appreciate your feedback! We hope you have a great day!

September 17, 2025

Outstanding car experience the whole team makes you feel welcome they genuinely care about there costumers. More

by Shawndwyer83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Berkowitz
Report | Print
Sep 18, 2025 -

Ira Subaru of Manchester responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 16, 2025

Everything was quick and professional. Josh took care of all my issues. Would recommend Ira Subaru to anyone More

by thomaspoltak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Sep 18, 2025 -

Ira Subaru of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2025

Customer service was great but service department was disappointing. The vehicle did not pass inspection when taken to personal mechanic. Repairs and other small items were subpar or incomplete afterward More

by Jstevens08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob
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Sep 18, 2025 -

Ira Subaru of Manchester responded

Hello Jonathan. I hope you are enjoying the 2014 Mazda CX-5 you purchased from us. We appreciate your feedback. On cars that are that old not all small items require repairs but we are glad we were able to address your mechanics concerns and can get the vehicle taken care of so you can purchase it.  Steve DaSilva General Manager  SDasilva@Group1Auto.com

September 13, 2025

Brought my car in for inspection, oil change and tire rotation, and was out in less than an hour! Big improvement since they were purchased by Ira! More

by abgranok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Sep 14, 2025 -

Ira Subaru of Manchester responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2025

They took over an hour for a simple oil change. Make it hard to go back when I make an appointment and then have to still be held up by I can only assume others in front of me. More

by Cj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
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Sep 16, 2025 -

Ira Subaru of Manchester responded

Hello CJ, we appreciate your feedback about your recent service and since I cannot find you in our system I want to make sure you understand out service process. We do not just perform simple oil changes like the quick lube places but instead we do a full inspection of your vehicle which includes checking your tires, brakes, all filters and safety related parts to ensure your vehicle is in safe running condition. We then perform the oil change service and wash your vehicle before you leave. We apologize that this took just over an hour, which was longer than you expected, but next time please request no additional courtesy services and we will be just a fast as the quick lube places.   Steve DaSilva, General Manager Ira Subaru Manchester | SDasilva@Group1Auto.com

September 12, 2025

My salesman jack was super helpful, explained everything and kept me comfy for the short waiting time. Will use him again for sure!! More

by Kiannarcarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
Sep 14, 2025 -

Ira Subaru of Manchester responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru Manchester. Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2025

From the day we bought our vehicle, the following day when we picked it up and our first service date, we have been treated with kindness, courteously and professionally. It’s been the best experience I’ More

by Mav645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their individual names
Report | Print
Sep 10, 2025 -

Ira Subaru of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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