Ira Subaru of Manchester

I recently bought a new Subaru Outback from Manchester Subaru, and dealt primarily with Joey LaBranche, both in person and by email. This contact came as the result of using an online car buying service, Subaru, and dealt primarily with Joey LaBranche, both in person and by email. This contact came as the result of using an online car buying service, which I had never done before. Joey was very knowledgable and accomodating, a low key, low pressure kind of guy, my kind of salesman. And the price was right. The whole experience proved to be just what I was looking for in the car buying game, something that I don't ordinarily look forward to. More

Searched high and low for a used Mitsubishi Eclipse. Finally found one here and traveled from NY to look at it. Jack was friendly, kind, and helpful. Didn't rush us at all and let us take our time with Finally found one here and traveled from NY to look at it. Jack was friendly, kind, and helpful. Didn't rush us at all and let us take our time with our test drive and decision. After making an offer it was accepted and we were ready to bring home our car. The only wait we had was from them insisting on giving it another wash before we left with it. Once we got home we took it to our mechanic for its inspection and everything went great! I'm so happy we decided to take the trip for this car! More

My husband & I went to Subaru of Manchester looking to buy a new car. We both have a bad credit rating in the low 500's. Jack B and his brother Todd went way above & beyond, spending hours of man time to buy a new car. We both have a bad credit rating in the low 500's. Jack B and his brother Todd went way above & beyond, spending hours of man time, to get us into a new car with a payment that fits into our budget. No other car dealership would spend the time or effort to help us out. My salesmen, Jack & Todd at Subaru of Manchester, NH, tried every avenue possible to make the deal happen and also make us both happy Subaru owners. We left the dealership that night while the guys did their magic. The next morning we got the happy call that we were approved(within budget)and could come on back and get our brand new 2012 Subaru Impreza. We absolutely love it! I couldn't be more satisfied with the product & great customer service we received during our visits at Manchester Subaru. Thank you Jack & Todd Berkowitz, for all you did for us. It is much appreciated and we will definately be return customers. More

My husband and I had been looking for a car. After hearing many people recommend Manchester Subaru, we decided to give it a try. When we got to your store, we met Jack B. A perfect and more importan hearing many people recommend Manchester Subaru, we decided to give it a try. When we got to your store, we met Jack B. A perfect and more importantly, patient, man, Jack was so effective at answering our many questions about the pre-owned inventory. Not wanting to part with our older Subaru because of its reliability, our decision was drawn out and difficult. Jack was unbelievably patient with us and maintained his calm and professional attitude for the three years it took us to make our decision. He never made me feel pressured to buy. He always answered our questions, and more importantly, pointed us towards the correct vehicle. We are so happy with our new pre-owned Forester. As Jack put it, "It was history in the making!!!" After that, our followup service visits have been great. We could not be happier with our decision to purchase this vehicle at your store. More

Great service and great people. Joey LaBranche was available whenever I had a question and our interactions were nothing but pleasant. I live over and hour away from the dealership and Joey delivered available whenever I had a question and our interactions were nothing but pleasant. I live over and hour away from the dealership and Joey delivered the car and papers to me on time and with a smile. Additionally, he has called a few times since to check up and see how everything is going (now that's customer service)! I would recommend that anybody interested in owning a Subaru request working with Joey, you won't be disappointed with the price, service, or product! More

Because of the new born baby, we decide to buy a 4WD SUV with good safety reputation. We tried Forester and OB in dealership at MA. We chose OB since it has more cargo room and more back seat room. About with good safety reputation. We tried Forester and OB in dealership at MA. We chose OB since it has more cargo room and more back seat room. About 1 month ago, we started to ask price for OB 2.5i premium from several Subaru dealerships in MA. At the same time we started to collect pricing/technical information from internet sources like Edmunds,Outback forum, etc. The prices we got from MA dealerships were ridiculous, I know in MA, regional ad fee is higher, and operation cost is relatively high. But the number shouldn't that high. they are just too greedy. I began to consider some other vehicle makes until one day I got an email from Bob, Manchester. He had my contact through my Truecar inquiry. The price he provide is very close to my bottom line, and this was the first serious price I got from email. I have no experience purchasing car out-of-state. Since there is something unknown in front of me, I prefer buying a car in MA if they can match that price. I called 2 dealers in MA, saying if you match it you will have 2 cars sold today. one sales said he need to as manager and get back to me (I didn't hear from him since). Another sales said where do you get that price, I want to buy cars from them. Apparently, no MA dealer wants my business. I went to Manchester with my friend (he wants an OB also). I found the Manchester web site shows they will beat any dealer price by 250.(I thought it maybe just a trick to attract customer, but worth to try. We soon found it is for real) My friend and I had a good talk with Todd with the lowest price we can find. Amazingly,he did honor the beat after checking our proof of the offer! The discussion is shorter than I predicted and no game. The afterward payment process was much longer than I thought though. It took My wife and I 3 hours to get out the building, and we pay in cash. This this the only reason I didn't give over all experience 5 star. The last step is delivery which is really helpful to MA customers. Manchester provide free delivery service so that you can have your car at home before you process registration at DMV. Steve delivered our Subie 12 hours after our purchase, and he refused the tip. Based on my current experience, everything they posted on the website are verified. I strongly recommend buying a Subaru from Manchester. More

I live in Northern Maine and hit a moose with my Jetta. I needed a new car, especially with winter coming. I tried a Maine dealer that a coworker had previously bought a Subaru from. They were slow to respon needed a new car, especially with winter coming. I tried a Maine dealer that a coworker had previously bought a Subaru from. They were slow to respond and unwilling to negotiate. I was extremely frustrated and wanted to give up on buying a car. Then I got in touch with Manchester Subaru via TrueCar.com. Charlie Peters immediately responded to my inquiry about new Subaru Foresters. Within a day or two, the team at Manchester Subaru found me the exact model I wanted for a price that couldn't be beat by the Maine dealers. Melanie Labranche assisted me with financing which took only minutes and her husband drove the car up to Bangor for me, free of charge. Unlike the Maine Subaru dealer I tried, Manchester Subaru made buying a car effortless. The team at Manchester Subaru were informative, helpful, and fantastic to work with. I would recommend them to anyone looking to buy a car in the New England area. I LOVE MY NEW SUBARU AND I LOVE MANCHESTER SUBARU!! More

I was recently planning to buy a new vehicle from Manchester Subaru. I had spent extensive time working out a price with the staff and subsequently went in to put a deposit on the vehicle that we had Manchester Subaru. I had spent extensive time working out a price with the staff and subsequently went in to put a deposit on the vehicle that we had discussed. Unfortunately, when I arrived the staff informed me that they would no longer honor the deal that we had talked about despite the fact that they had told me that the offer would be good whenever I came in. After I expressed my unbelief at their backing out of our deal they did try and take the offer to the owner who had just walked by. He never came out to meet me, just sent word that he wouldn't honor the agreement. An unfortunate experience that I hope doesn't happen to anyone else. I will not go back to this dealership, nor will I send any of my friends or business associates. I don't like to work with people that I can't trust. More

JACK WAS SUCH A NICE MAN!, AND HIS BROTHER TOO! I FELT LIKE FAMILY THERE AND WILL CONTINUE TO DO BUSINESS WITH! THANK YOU! I LOVE MY NEW 2012 LEGACY, IT MAKES ME FEEL ALL WARM INSIDE!!!!! LIKE FAMILY THERE AND WILL CONTINUE TO DO BUSINESS WITH! THANK YOU! I LOVE MY NEW 2012 LEGACY, IT MAKES ME FEEL ALL WARM INSIDE!!!!! More

I went to this dealership when I purchased a 1997 Outback from a private sale and I had some major issues with it. Jeff Brown the service manager was very helpful and got the car fixed up so that it was saf from a private sale and I had some major issues with it. Jeff Brown the service manager was very helpful and got the car fixed up so that it was safe again. Then we had a freak Ocotober snowstorm that dumped 17 inches of snow in my area. I decided after the superior performance of the Outback in the snow that I wanted to trade my truck and Outback in on a single Subaru. I spoke with Charlie Foster who was my salesman and he worked very hard with his managers to find the price of a vehicle that would fit what I could afford. There we some issues with my credit score that made it difficult to get the vehicle, but Todd the owner would not take no for an answer from the bank. Once we found a vehicle I could afford and loved I asked if they could make it certified so I could get the warranty as I drive a lot in a week for my job. They told me of the minor added cost and made it happen for me. Now because of the Tenacity of the owner Todd and the helpfulness of Charlie I have a 2009 Impreza with a mere 40K miles on it and a warranty that covers the car up to 100K miles! I will send all that I know to this dealer and I will return there as well. This is the first dealership ever where I felt like I was the most important customer there and I was not even buying new! I was there for 7 hours and if I could do it over again I would be there for another 7 exactly the same way! Rob Mission More