Ira Subaru - Service Center

A pleasant and easy dealership to work with. Scheduling a service appointment was a breeze, and the customer service was excellent. Scheduling a service appointment was a breeze, and the customer service was excellent. More

Yvonne at the intake desk was extremely helpful, checking past repair records and recommending what services were needed at this time. Work was done in a timely fashion and price was exactly as quoted past repair records and recommending what services were needed at this time. Work was done in a timely fashion and price was exactly as quoted More

Great vehicle, staff (sales and service) Great! No issues here with our 2024 Subaru Crosstrek! No issues here with our 2024 Subaru Crosstrek! More

Still unsatisfied with Subaru vehicle itself but service provider Nadge did great job taking care of service and always on top to provide updates. Thank you nadge provider Nadge did great job taking care of service and always on top to provide updates. Thank you nadge More

As always, my visit to Ira’s service department was quick, pleasant, and I was treated very courteously. quick, pleasant, and I was treated very courteously. More

I was welcomed with friendly greetings and professional courtesy. The staff was very well informed. The representative explained everything that was done to my car. I was impressed. courtesy. The staff was very well informed. The representative explained everything that was done to my car. I was impressed. More

Service was good and people were very helpful and friendly! Timely work done. Dry area to oark friendly! Timely work done. Dry area to oark More

No new oil sticker for when my next oil change is due, i was charged $20 for a tire rotation when before it was included and they really tried to offer me 30k mile service thats over $800 when i did it alre was charged $20 for a tire rotation when before it was included and they really tried to offer me 30k mile service thats over $800 when i did it already last year if i didnt speak up they would of done it. very disappointed because i was a loyal costumer :( More

Great service. I have never had any complaints. I love my car and wouldn’t hesitate to buy another from Ira when the time comes. I have never had any complaints. I love my car and wouldn’t hesitate to buy another from Ira when the time comes. More

I was informed by a person at the front desk that according to the technician my car was unsafe to drive and I needed it fixed. This was an exaggeration, as all that needed to be fixed was the contro according to the technician my car was unsafe to drive and I needed it fixed. This was an exaggeration, as all that needed to be fixed was the control arm bushings, which would go unnoticed except for the fact that I had driven on the highway (a different commute than my usual city driving) which allowed for me to detect a slight vibration in the head of the car. I was given 2 estimate options. First was about $970 and the other about $1,400. I was told by the technician on the video he sent that the alignment is part of the service, and I was told by the front desk woman the same thing. When it came time to pay, though, the bill, which was supposed to be $1,056, jumped to $1,390 because of the additional charges I was not made aware of. After discussing this price change, the woman at the front desk was able to lower the price down to $1,129. Despite this, I am still unhappy because I made the effort to approve how much money I was going to pay before I agreed to the job, yet I was charged more without being told ahead of time. I also felt pressured to then pay for these extra services which I was told were included. Again, I am very dissatisfied with the disparency of this dealership. More