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Ira Subaru - Service Center

Danvers, MA

4.8
552 Reviews
Call Service Center (978) 739-8850

552 Reviews of Ira Subaru - Service Center

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February 03, 2024

The service at IRA Subaru is outstanding. Most Subaru dealerships are great, but IRA stands out among them for its cleanliness and having cool spots to hang while you wait. The service adviso More

by varajay407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Nadege, William Hernandez, Destiny Velasquez
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Feb 08, 2024 -

Ira Subaru responded

We're glad to hear that you had an outstanding experience at IRA Subaru! It's great that our service stood out for its cleanliness, amenities, and helpful advisors. Safe travels!

February 03, 2024

Yvonne was amazing. She was there for us every step of the way. She explained to us in detail the services being done to our car and the options we had. She made sure we More

by Ajendraszek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
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Feb 08, 2024 -

Ira Subaru responded

We're delighted to hear about your positive experience with Yvonne. It's fantastic that she provided detailed explanations, helped you understand the services, and ensured you were satisfied with your decisions. We're glad your car was completed on time and correctly. Thank you for choosing our services. It was our pleasure to assist you!

February 03, 2024

Customer service was exceptional. I think her name was Elisa. Technician was excellent . Dealership is immaculate More

by janice.burrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez, Destiny Velasquez
Report | Print
Feb 07, 2024 -

Ira Subaru responded

Thank you for the kind words Janice! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 28, 2024

Very good customer service with knowledgeable at their job my wife is being going to the dealership for a long time More

by 1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh , Destiny Velasquez
Report | Print
Jan 30, 2024 -

Ira Subaru responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 28, 2024

Matthew is the service department was very kind and accommodating. I was comfortable during my wait and no issues! More

by lufjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Jan 30, 2024 -

Ira Subaru responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 28, 2024

Nadege was great, she assisted us at check in and out Explained everything Car was ready ahead of schedule More

by tmtdonnelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
Report | Print
Jan 30, 2024 -

Ira Subaru responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 27, 2024

Pleasurable experience. The service was top notch, from the customer service representative, maintenence, and service driver More

by NaCl_Sai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Jan 30, 2024 -

Ira Subaru responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 27, 2024

I was taken in on time, shown complementary snacks, given a time estimate and kept updated on progress of maintenance More

by Jforgione34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege
Report | Print
Jan 30, 2024 -

Ira Subaru responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 26, 2024

I needed to bring my car in due to a recall. Scheduling was easy. Service advisor, Lindsey, was excellent. waiting area very nice. More

by Chris R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pickard
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Jan 26, 2024 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Lindsey provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 26, 2024

Nadege was our representative and she could not have done a better job. She was very friendly and extremely efficient. The work done on the car made it run like new. More

by Storyjohn64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker, William Hernandez, Destiny Velasquez
Report | Print
Jan 30, 2024 -

Ira Subaru responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

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