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Ira Subaru - Service Center

Danvers, MA

4.8
551 Reviews

551 Reviews of Ira Subaru - Service Center

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January 06, 2024

Kyle and Matthew in service are phenomenal. Extremely professional , courteous and well mannered , it was a pleasure dealing with the entire service department. More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle , Matthew
Jan 09, 2024 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Kyle and Matthew provided phenomenal assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Its dealership was able to get me a service appointment same day. They walked me through all the services to be completed as part of my maintenance schedule and kept me updated via text on the work on my c More

by lnightingale13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Jan 09, 2024 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Lindsey provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 31, 2023

Same place where car was purchased back I. 2020 and serviced here all the time. Great service great staff, highly recommended. More

by Mroman67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Jan 03, 2024 -

Ira Subaru responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 29, 2023

Car taking in for service. Staff was professional and friendly check in and check out was highly efficient. Service was completed in a timely manner. More

by joelynlopez57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez
Jan 03, 2024 -

Ira Subaru responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Had a failed tire. The dealership fixed the tire, showed me other parts that could be changed in the future, washed my car and gave me two bottles of water as well. Out More

by Friscoboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez, Destiny Velasquez
Dec 29, 2023 -

Ira Subaru responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Great service team who went out of their way to make sure we had the needed service done in time for our trip. More

by rlb.salem.ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez, Destiny Velasquez
Dec 27, 2023 -

Ira Subaru responded

We are thrilled to hear that our team went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 21, 2023

Service was great- Yvonne in the service department was very helpful, extremely professional, and exceptionally courteous! More

by Not Applicable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh, William Hernandez, Destiny Velasquez
Dec 22, 2023 -

Ira Subaru responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 21, 2023

Yvonne was incredibly helpful keeping me apprised of the status of my repair. I originally brought the car in to check a squeaking sound from the brake pedal, and after examining the car’s subframe had rott More

by smcw143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Dec 22, 2023 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Yvomme provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Ira Subaru has always taken the time to explain the ‘why’ behind the suggested service tasks, I really appreciate that. More

by Joe Medwid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne / 5 stars!
Dec 22, 2023 -

Ira Subaru responded

We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Good service, Lindsey is very friendly, she knows how to take care customer. Waiting room is clean and the service is excellent. More

by Huy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Dec 19, 2023 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Lindsey provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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