Ira Toyota Saco

Large dealership, but attention to customers. This is a large dealership, and family with other dealers. I knew that going in. They still maintained a personal experience, were a well oiled mach This is a large dealership, and family with other dealers. I knew that going in. They still maintained a personal experience, were a well oiled machine, when it came to the process. My salesman was new, so some kinks to work out, but overall seemed well trained. I cringe with dealerships, and car buying in general, so I hope not to have to do this again for a very long time More

Excellent Dealership I was helped by many of the Staff, especially Salesperson Marissa K. Marissa was very pleasant to Deal with. She helped us throughout the Sale, as I was helped by many of the Staff, especially Salesperson Marissa K. Marissa was very pleasant to Deal with. She helped us throughout the Sale, as well as showing us the Setup of our Phones and explaining the options on our Highlander. Thank you Marissa and all the friendly Staff at Prime Toyota P.S. We shopped online and at other Dealerships and we got our best Deal at Prime Toyota More

Inspection Sticker Very detailed State of Maine Inspection Sticker, performed at the dealership. At the end of the inspection the Service Mechanic (Bob Martel), informe Very detailed State of Maine Inspection Sticker, performed at the dealership. At the end of the inspection the Service Mechanic (Bob Martel), informed me that at this time there were no areas of concern. Bob was very informative about the inspection process. We've had all of our service performed at this dealership and have always been very satisfied with the results. I highly recommend Prime Toyota for their service. We bought the Hylander new at the dealership and Bob M., has done all of the service on this vehicle. Extremely satisfied! More

Any Dunn When I arrived for my appointment, I was greeted with extremely caring staff. Amy Dunn was very accommodating and went above and beyond to help me out When I arrived for my appointment, I was greeted with extremely caring staff. Amy Dunn was very accommodating and went above and beyond to help me out. I needed a loaner while my car was being repaired, Amy was so helpful and ran back and forth to get my items I needed out of my car so I could return home. Thank you Amy Dunn More

Repeat customers My husband and I have bought multiple vehicles through Prime Toyota in Saco, as well as returning to Prime for servicing. In our most recent visit we My husband and I have bought multiple vehicles through Prime Toyota in Saco, as well as returning to Prime for servicing. In our most recent visit we worked with Berto Arroyo, and we were both extremely pleased with this experience! Berto was very knowledgeable about the various options, and we truly felt like he had our needs and wants as his top priority! Truthful, personable, knowledgeable, and a pleasure to work with, we will be returning to work with Berto in the future, also sending our friends and family to him! We are loving the new Highlander, and Berto stressed that if we ever had questions or concerns about the vehicle, to please come anytime to get his help. I appreciate this care! More

Excellent Yet to understand why it takes 3 1/2 hours to buy a car!! Too much sitting around and waiting for what? Dealer needs to hire more business office per Yet to understand why it takes 3 1/2 hours to buy a car!! Too much sitting around and waiting for what? Dealer needs to hire more business office personnel or do less business. More

Service My service representative was extremely attentive and communicated well regarding the repair recommendation. He called me promptly as he told me and t My service representative was extremely attentive and communicated well regarding the repair recommendation. He called me promptly as he told me and then called a second time with an update. When I returned to pick up my vehicle Aaron took time to go over the repair and made recommendations for follow up frame replacement. Good experience. More

Service Excellent service ... trust the dealership. Staff knowledgeable and friendly. Experts at what they do . They take the time to answer questions. Treat Excellent service ... trust the dealership. Staff knowledgeable and friendly. Experts at what they do . They take the time to answer questions. Treat customers very well.. Highly Recommend More

My new Tundra Steve Mitchell was a lot of help. Kept in touch, got me the best rate. Turn me over to a man that took over and everything went smooth after that. The Steve Mitchell was a lot of help. Kept in touch, got me the best rate. Turn me over to a man that took over and everything went smooth after that. They were great people to deal and correspond with. I would go back to deal again. A bit of a distant but worth it. More

Quick and Easy! I needed a 50,000 mile checkup, I was in and out in no time. It was my day off, I didn’t really want to spend it in the waiting room. The service was I needed a 50,000 mile checkup, I was in and out in no time. It was my day off, I didn’t really want to spend it in the waiting room. The service was quick and I was home before I knew it. More