Ira Toyota Saco

Excellent Service work done Although I reside in Massachusetts. I always purchase my vehicles through Prime Toyota of Saco Maine and the drive is always worth it. The same goes f Although I reside in Massachusetts. I always purchase my vehicles through Prime Toyota of Saco Maine and the drive is always worth it. The same goes for any Service work that I need done. Although I have the opportunity and ability to bring my vehicle to any Prime dealership in my area, I prefer to take the ride up to Saco Maine as I always receive the best customer service no matter who I deal with. This time I brought my 19 RAV4 up for its’s 5,000 mile check up and had the pleasure of dealing with Dave Tingley. Although the service department was quite busy Dave Tingley managed to get my vehicle its required service and I was able to get the work done in a very timely fashion. More

Truck maintenance From start to finish it was a great experience. I was welcomed politely and promptly when I pulled my vehicle into the maintenance garage. Everything From start to finish it was a great experience. I was welcomed politely and promptly when I pulled my vehicle into the maintenance garage. Everything I wanted done was reviewed and my questions were answered. The parts were on hand and the work was done in a timely fashion. Steve made sure everything was completed as asked before handing over the keys. More

PRIME EQUALS WASTE OF TIME! I spent over an hour in this place hoping to get a truck. My keys to.my truck were hijacked and I was put on standby. I hadn't even looked at a vehicl I spent over an hour in this place hoping to get a truck. My keys to.my truck were hijacked and I was put on standby. I hadn't even looked at a vehicle and the salesman tossed me a credit check paper. He then proceeded to drive off in a golf cart without telling me after I declined to lower my credit score for no apparent reason. I felt trapped by whatever scam they were running that particular day and had to hunt down my keys just to leave the place. Dont waste your time with this place its evident they dont care about the customer. More

Great service Brought my new Tacoma in for its first 5k service, very quick and they also fixed an issue that i did not even know about, April is great to work with Brought my new Tacoma in for its first 5k service, very quick and they also fixed an issue that i did not even know about, April is great to work with, highly recommend! More

Friendly and honest I have always left Prime Toyota feeling as if I have received the best service possible. They have always been honest with me, even to the point of no I have always left Prime Toyota feeling as if I have received the best service possible. They have always been honest with me, even to the point of not performing service on the car when it doesn't need it. A lot of places would try to push the unnecessary service, more interested in their bottom line than the customer. More

Sticker and airbag recall They were able to gat me in and out for a sticker and airbag recall quickly and did a great job. Very friendly and customer focused. They were able to gat me in and out for a sticker and airbag recall quickly and did a great job. Very friendly and customer focused. More

You are just a number Nice building , very good inventory and pleasant/knowledgeable first contact sales person . Zero negotiating power, You will pay sticker price. Mats Nice building , very good inventory and pleasant/knowledgeable first contact sales person . Zero negotiating power, You will pay sticker price. Mats didn’t come with car. I had to spend 3 an 1/2 hours in dealership and I had my check ready. I have to travel back 3 hrs round trip to get my roof rack on. Again no discount for inconvenience. E- mail awaited me congratulating me on my purchase, calling my experience “World Class”. More

Such a great experience I couldn't have asked for an easier time buying a car. Berto was extremely helpful as well as the rest of the sales team I spoke with. Everyone was ve I couldn't have asked for an easier time buying a car. Berto was extremely helpful as well as the rest of the sales team I spoke with. Everyone was very professional and knowledgeable about the whole process as well as the car. I'm happy I chose Toyota, and now I found the right business for all my future sales and service needs. More

Great I took my 4 runner back to the dealership I purchased it from for servicing, they were very knowledgeable and friendly and discussed future servicing I took my 4 runner back to the dealership I purchased it from for servicing, they were very knowledgeable and friendly and discussed future servicing as well. More

A VERY helpful and professional service staff My service experience could not have gone better. From the moment I arrived at the dealership, everyone was extremely helpful. My service advisor Amy My service experience could not have gone better. From the moment I arrived at the dealership, everyone was extremely helpful. My service advisor Amy Dunn made my experience simple. She is the consummate professional and because of her efforts, I would strongly recommend this dealership to anyone. More