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Ira Toyota Saco

Saco, ME

4.4
1,986 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 1,986 reviews

May 05, 2024

Found the service rep to be a bit rude and condescending. Never exp Explained pricing and almost paid 200 for an oil change which is crazy. Will never be back or refer anyone here. More

by Costello2039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tori Lambert
May 07, 2024 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 04, 2024

Ira and Matt were a pleasure to deal with. They were able to hold a RAV for me while I secured financing with my credit union and it was a smooth transaction. Matt took the time to show me how More

by Aria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
May 03, 2024

Always treated well at this Toyota dealership. I’ve been a Toyota owner since 1984. Thank you! More

by theoobflahertys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Keatch
May 07, 2024 -

Ira Toyota Saco responded

It's wonderful to hear that you've been a loyal Toyota owner since 1984 and you've always been treated well! Loyalty and great service go hand in hand, and we're glad you've had positive experiences over the years. We appreciate your continued support, and here's to many more years of happy Toyota ownership!

May 01, 2024

I had a very pleasant experience at Ira Toyota. Everyone was very friendly and worked hard to get me exactly what I wanted. Our sales person, Berto was not only professional, but treated me like More

by Sydneym.wolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
May 03, 2024 -

Ira Toyota Saco responded

We're delighted to hear about your pleasant experience at Ira Toyota Saco! At our dealership, we strive to make every customer feel like family and work hard to ensure they get exactly what they want. We're glad that Berto provided you with professional service and worked hard to get you the best deal possible. Thank you for choosing us, and we look forward to serving you again in the future!

May 01, 2024

Very attentive to customer’s questions and good at providing updates on status of vehicle repair More

by rich.horner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
May 03, 2024 -

Ira Toyota Saco responded

We're delighted to learn that your experience was attentive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

April 29, 2024

Excellent service and easy to schedule for appointment for services anytime any day of the week! More

by plalumw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Apr 30, 2024 -

Ira Toyota Saco responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

I purchased a 2021 tundra from them used, the vehicle had a plow on it and in order to get the vehicle Toyota certified they removed the plow. I then had to pay extra to have it certified, but that was OK a More

by jusridn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tori
Apr 29, 2024 -

Ira Toyota Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 25, 2024

Ben has always been great to with. I really have no problem setting up service appointments when I would like to have them!! More

by lholmes862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Crocker
Apr 27, 2024 -

Ira Toyota Saco responded

It's fantastic to hear that you had a great experience and that Ben provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 25, 2024

Excellent customer service. Smooth process. Alex was great to work with! We were in an out quickly and found a great deal on a solid car. More

by Anniemadio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 28, 2024 -

Ira Toyota Saco responded

Congratulations on your new vehicle! We're thrilled that Alex provided you with an excellent sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 24, 2024

Pay attention to detail and had car ready in time told. Job was performed as expected More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 27, 2024 -

Ira Toyota Saco responded

We are thrilled to hear that you had a thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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