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Ira Toyota Saco

Saco, ME

4.5
2,277 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,277 reviews

May 21, 2019

Routine Service Excellent customer service from the service department, but sales department needs help. Wanted to look at another car while my truck was being servic More

by Abi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Smith
May 21, 2019 -

Ira Toyota Saco responded

Thank you for the compliments of our service team. However, I am concerned that we didn't provide the same service in sales. Thank you for your feedback so that I can make sure this doesn't happen in the future. Rob Arey - General Sales Manager - (207) 571-3804

May 15, 2019

Prime Toyota - Saco I had my car serviced, and they did an excellent job. They recommended some services I would not have considered or chosen, but I do think the car is More

by Fjquinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lawson and Ann
May 15, 2019 -

Ira Toyota Saco responded

We are happy to hear that your car is running smoothly after your visit to Prime Toyota Saco! Thank you so much for trusting us with your business.

May 14, 2019

Prime Toyota in Saco is the Best Prime Toyota in Saco Maine is worth the drive from Massachusetts. I have been buying my cars from Prime Toyota since 2011 and I refer all my Family an More

by Toyota4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Perez, Rob Arey, Berto Arroyo
May 14, 2019 -

Ira Toyota Saco responded

It means a lot that you take the drive out to visit us at Prime Toyota Saco time and time again! We are thrilled that you've been able to depend on Berto and our team to get you into the best vehicles for you. Thank you so much for your repeat business and for referring your friends and family to our dealership. We truly appreciate it!

May 13, 2019

GREAT CUSTOMER SERVICE ! Work so well with me. Glad to have joined the toyota family in Saco. Very efficient, and im happy with my new 2019 corolla. HAPPY i came here. Will al More

by Clem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
May 14, 2019 -

Ira Toyota Saco responded

Clem, welcome again to the Prime Toyota Saco family! Thank you for your recommendation and the wonderful review. Enjoy your new Toyota Corolla!

May 12, 2019

Large dealership, but attention to customers. This is a large dealership, and family with other dealers. I knew that going in. They still maintained a personal experience, were a well oiled mach More

by Toyotagirl
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Canning
May 13, 2019 -

Ira Toyota Saco responded

Thank you for posting about your experience! We are happy to hear that your buying process was straightforward. If there is anything else we can do to assist you, please let us know.

May 10, 2019

Excellent Dealership I was helped by many of the Staff, especially Salesperson Marissa K. Marissa was very pleasant to Deal with. She helped us throughout the Sale, as More

by ToyotaguyCraig 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve C., Financing sales Manager, and Internet Sales Manager Mr.Mitchell
May 10, 2019 -

Ira Toyota Saco responded

Craig - We are overjoyed that you got the best deal and best service with us at Prime Toyota Saco! Thank you for posting about your experience and mentioning Marissa. We hope to work with you again in the future.

May 09, 2019

Inspection Sticker Very detailed State of Maine Inspection Sticker, performed at the dealership. At the end of the inspection the Service Mechanic (Bob Martel), informe More

by Titann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Martel
May 09, 2019 -

Ira Toyota Saco responded

Thank you so much for being a loyal Prime Toyota Saco customer! We are delighted that you're still enjoying your Toyota Highlander and can depend on Bob to take excellent care of it. We look forward to serving you for years to come!

May 08, 2019

Repeat customers My husband and I have bought multiple vehicles through Prime Toyota in Saco, as well as returning to Prime for servicing. In our most recent visit we More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Cambria, Berto Arroyo
May 08, 2019 -

Ira Toyota Saco responded

Congratulations on the purchase of your Toyota Highlander at Prime Toyota Saco! Thank you so much for your loyalty to our team and store - and we'll be sure to pass this glowing review of Berto's work on to the entire team!

May 08, 2019

Any Dunn When I arrived for my appointment, I was greeted with extremely caring staff. Amy Dunn was very accommodating and went above and beyond to help me out More

by Marion53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Dunn
May 08, 2019 -

Ira Toyota Saco responded

Marion, we love this review of the support your received from Amy during your visit. Vehicle maintenance can be hassle, anything we can do to make it a stress-free experience, we will! Thanks for choosing Prime Toyota Saco.

May 06, 2019

Excellent Yet to understand why it takes 3 1/2 hours to buy a car!! Too much sitting around and waiting for what? Dealer needs to hire more business office per More

by Waited again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud Sickinger
May 06, 2019 -

Ira Toyota Saco responded

We appreciate you taking the time to share your feedback. We are always looking for ways to improve our services and will take this to heart. Thank you for purchasing your vehicle with us.

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