Ira Toyota Saco

Excellent Yet to understand why it takes 3 1/2 hours to buy a car!! Too much sitting around and waiting for what? Dealer needs to hire more business office per Yet to understand why it takes 3 1/2 hours to buy a car!! Too much sitting around and waiting for what? Dealer needs to hire more business office personnel or do less business. More

Service My service representative was extremely attentive and communicated well regarding the repair recommendation. He called me promptly as he told me and t My service representative was extremely attentive and communicated well regarding the repair recommendation. He called me promptly as he told me and then called a second time with an update. When I returned to pick up my vehicle Aaron took time to go over the repair and made recommendations for follow up frame replacement. Good experience. More

Service Excellent service ... trust the dealership. Staff knowledgeable and friendly. Experts at what they do . They take the time to answer questions. Treat Excellent service ... trust the dealership. Staff knowledgeable and friendly. Experts at what they do . They take the time to answer questions. Treat customers very well.. Highly Recommend More

My new Tundra Steve Mitchell was a lot of help. Kept in touch, got me the best rate. Turn me over to a man that took over and everything went smooth after that. The Steve Mitchell was a lot of help. Kept in touch, got me the best rate. Turn me over to a man that took over and everything went smooth after that. They were great people to deal and correspond with. I would go back to deal again. A bit of a distant but worth it. More

Quick and Easy! I needed a 50,000 mile checkup, I was in and out in no time. It was my day off, I didn’t really want to spend it in the waiting room. The service was I needed a 50,000 mile checkup, I was in and out in no time. It was my day off, I didn’t really want to spend it in the waiting room. The service was quick and I was home before I knew it. More

Good dealership but long wait time Simply to repair a tire, I waited 3 hours. The problem is I was told it would take 1 hour. I don’t see see a need for such a discrepancy Simply to repair a tire, I waited 3 hours. The problem is I was told it would take 1 hour. I don’t see see a need for such a discrepancy More

Happy Repeat Customer Always enjoy seeing Berto and the team at Prime Toyota. Enjoyed my visit and love my new Toyota! Berto truly enjoys his work and really makes the proc Always enjoy seeing Berto and the team at Prime Toyota. Enjoyed my visit and love my new Toyota! Berto truly enjoys his work and really makes the process about you and your needs. More

Service for recall Very response and attentive to service. April let me know when my car was ready. I was given a rental, which went fast and smooth, which was important Very response and attentive to service. April let me know when my car was ready. I was given a rental, which went fast and smooth, which was important having my 2 boys with me. More

Never any problems. Very friendly and professional! Very happy eachtime I take my car to be serviced. They make youbfeel that your business with them is very important. Every one is very friendly, hel Very happy eachtime I take my car to be serviced. They make youbfeel that your business with them is very important. Every one is very friendly, helpful and professional. The waiting area is very clean, free coffee an snacks available to purchase. Highly recommend this dealership!! More

Oiled the steering wheel 4/24/19 had oil change and tire rotation service, simple enough, not on this visit. Got in vehicle after service and noticed a sheen all across the t 4/24/19 had oil change and tire rotation service, simple enough, not on this visit. Got in vehicle after service and noticed a sheen all across the top of the steering wheel and door handles. At first I thought they must have done a half xxx attempt at an armor all job on the steering wheel,, but then I realized it was oil. I’m guessing this happened when the technician reset the oil maintenance interval with the odometer. Service advisor was surprised & apologized, retrieved cleaning solution and wipes. Leave prime get on the turnpike ramp and get a severe vibration. Thinking a lug nut was loose, I get out and inspect. All are tight, look for something obvious and notice a balancing weight is missing. Can’t say Prime Toyota caused the balancing weight to fall off, they did rotate the tires and perhaps it’s a coincidence that the weight came off. Must be hard to attract and retain good techs these days. More