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Ira Toyota Saco

Saco, ME

4.5
2,245 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,245 reviews

March 27, 2019

New automobile purchase From the time I went in the staff at Prime Toyota in Saco , Maine treated me like family. This includes the General Manager Rob, the sales associate J More

by JackMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior Perez, Rob Arey, Jim Crocker
Mar 28, 2019 -

Ira Toyota Saco responded

Jack - We are so happy to hear that our team earned your recommendation! It's wonderful that it was easy for you to get into your new Toyota Highlander, congratulations. Thank you for your business and your feedback. We hope to see you for your first oil change.

March 24, 2019

Service manager was rude to myself and my wife. Service manager was a rude xxxxxxx to my wife. I was charged an outrageous amount for a service that was suppose to be included in my lease. My wife w More

by Keith207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Mar 25, 2019 -

Ira Toyota Saco responded

Keith - This is shocking for me to read. I definitely need to get the details of what happened here - would you please give me a call? Thank you, Bob Ramos - General Manager - (207) 571-3805

March 23, 2019

Great Service Went in for my routine msintinence expecting a certain price to owe. Was informed of what my car would need and it ended up being much cheaper than ex More

by nate.colpitts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April
Mar 25, 2019 -

Ira Toyota Saco responded

Hi Nate - Thanks for coming to Prime Toyota Saco for your routine maintenance! We are happy that our team kept you well-informed about the work your vehicle would require and allowed you to make the best decisions for you. We appreciate your business and would love to work with you again in the future.

March 17, 2019

Good Service Completed my service on time and there were some good service coupon deals. I would recommend Prime service Department to anyone in the area looking t More

by CA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Tingley
Mar 18, 2019 -

Ira Toyota Saco responded

Thank you for stopping by to leave Prime Toyota Saco a wonderful review! Your recommendation means the world to us!

March 15, 2019

In joine my experience great deals and servive I was looking to buy a nice car and come to my head and I remember I buy before at the Prime Toyota Saco would absolutely recommend Prime Toyota in S More

by Angel barbosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Mar 15, 2019 -

Ira Toyota Saco responded

Hi Angel - We appreciate you coming to Prime Toyota Saco! We are so happy that our team was able to get you into the right car at the right price. Thanks so much!

March 05, 2019

It's Like Coming Back Home! I love this place! I have been coming here for the last 9 years working with Berto Arroyo specifically! He and everyone there take such good care of y More

by JAG25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Berto Arroyo
Mar 05, 2019 -

Ira Toyota Saco responded

What a fantastic review! It means the world to us that you can depend on Berto and our team to find the best cars for you. We are delighted that you feel comfortable at our dealership and are so grateful that you make the drive out to visit us. We can't thank you enough for being a loyal Prime Toyota Saco customer. See you soon!

March 03, 2019

Great service Prime Toyota always has great service and great customer service. Service was punctual and price was under quoted estimate. A little disappointed th More

by Tundra1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Lewis
Mar 04, 2019 -

Ira Toyota Saco responded

It's fantastic to hear that you've received consistently excellent service from the team at Prime Toyota Saco! Our apologies for not having food available on Saturdays. We really appreciate your business and look forward to assisting you in the future.

March 01, 2019

Great vehicle price, meh customer service I came in to look at a Nissan Frontier $2000 below book. Sales offered below book for my trade (not surprising), but I had an extended warranty I was More

by Mikemoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Lewis
Mar 01, 2019 -

Ira Toyota Saco responded

Mike - I apologize that you didn't receive the five-star service we expect for all of our customers. I'm going to pass along your feedback to our team so that we may improve. Thank you for taking the time to share your experience. Rob Arey - General Sales Manager - (207) 571-3804

February 27, 2019

Excellent service I had a great service experience at Prime. They are fast and efficient and let you know what is needed before proceeding with the work. More

by JayCee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Crocker
Feb 27, 2019 -

Ira Toyota Saco responded

It's wonderful to hear that you had a great experience working with our Service Department! We love that they repaired your vehicle in a timely manner so that you could get back on the roads quickly. Thanks for the five stars!

February 27, 2019

Tundra Time I bought a used Toyota Tundra and Berto made it easy. He was very knowledgeable and helpful. I would go back and recommend Prime Toyota and Berto to e More

by Tundra21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Feb 27, 2019 -

Ira Toyota Saco responded

It makes us so happy to hear that your car-buying experience was a success. We love that Berto delivered knowledgeable service that earned your business. Safe driving in your Toyota Tundra!

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