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Ira Toyota Saco

Saco, ME

4.5
2,289 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,289 reviews

March 03, 2019

Great service Prime Toyota always has great service and great customer service. Service was punctual and price was under quoted estimate. A little disappointed th More

by Tundra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Lewis
Mar 04, 2019 -

Ira Toyota Saco responded

It's fantastic to hear that you've received consistently excellent service from the team at Prime Toyota Saco! Our apologies for not having food available on Saturdays. We really appreciate your business and look forward to assisting you in the future.

March 01, 2019

Great vehicle price, meh customer service I came in to look at a Nissan Frontier $2000 below book. Sales offered below book for my trade (not surprising), but I had an extended warranty I was More

by Mikemoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Lewis
Mar 01, 2019 -

Ira Toyota Saco responded

Mike - I apologize that you didn't receive the five-star service we expect for all of our customers. I'm going to pass along your feedback to our team so that we may improve. Thank you for taking the time to share your experience. Rob Arey - General Sales Manager - (207) 571-3804

February 27, 2019

Excellent service I had a great service experience at Prime. They are fast and efficient and let you know what is needed before proceeding with the work. More

by JayCee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Crocker
Feb 27, 2019 -

Ira Toyota Saco responded

It's wonderful to hear that you had a great experience working with our Service Department! We love that they repaired your vehicle in a timely manner so that you could get back on the roads quickly. Thanks for the five stars!

February 27, 2019

Tundra Time I bought a used Toyota Tundra and Berto made it easy. He was very knowledgeable and helpful. I would go back and recommend Prime Toyota and Berto to e More

by Tundra21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Feb 27, 2019 -

Ira Toyota Saco responded

It makes us so happy to hear that your car-buying experience was a success. We love that Berto delivered knowledgeable service that earned your business. Safe driving in your Toyota Tundra!

February 26, 2019

Bought a new 2019 Made it so easy to buy a new vehicle I went in at 10 am and was out of there with my new car at 3:00. They mDe it so easy and pin free. More

by Old orchard girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Crocker, Wendy Lewis
Feb 27, 2019 -

Ira Toyota Saco responded

It's our goal to deliver an easy car-buying experience and we are so glad this came through to you! We are thrilled that you were able to drive home from Prime Toyota Saco in a new vehicle on the same day. Thanks so much!

February 26, 2019

Outstanding Service Aaron was great and is always a pleasure to help us with our vehicle service. Service is always great, and the job is done right the first time. More

by KenM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Feb 26, 2019 -

Ira Toyota Saco responded

It's our pleasure to assist you Ken! Thank you so much for taking the time to compliment Aaron and the Prime Toyota Saco team. We are so glad that you can depend on them to take excellent care of your vehicle. See you next time!

February 26, 2019

service Great service!! Let me know I needed a 4 wheel alignment gave me the price and how long it would take !! Inspection sticker done ? Washed and ready in More

by Danis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron J.Smith
Feb 26, 2019 -

Ira Toyota Saco responded

Perfect! Thanks so much for your great review of the Prime Toyota Saco Service Department. We look forward to your next visit with us.

February 25, 2019

Excellent service Always helpful always prompt always friendly never have we been disappointed by any aspects of our service or sales. The people who work here are sim More

by Jhildings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Glidden, Rob Arey
Feb 25, 2019 -

Ira Toyota Saco responded

It makes our day to hear that you've received consistently excellent service from the Prime Toyota Saco team! Thanks so much for being a loyal customer and taking the time to leave us feedback. We look forward to working with you for years to come.

February 24, 2019

Regular service I have been very pleased with the service I have had at this dealership....there is a closer dealership but choose to travel quite a distance More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Wendy Lewis, Jim Meggison
Feb 25, 2019 -

Ira Toyota Saco responded

Annie - It means so much that you drive past other dealerships to visit us at Prime Toyota Saco! Thank you so much for your repeat business, we look forward to assisting you next time.

February 24, 2019

Great experience I feel I got my new Rav 4 at at the best price around. My salesman Steve Saucier was very friendly, professional, and helpful showing me all the featu More

by Rav 4 happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Saucier, Steve Santos
Feb 25, 2019 -

Ira Toyota Saco responded

Congratulations on your new Toyota RAV4! We are thrilled that you got the best deal possible at Prime Toyota Saco and enjoyed working with Steve. Thanks so much!

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