Ira Toyota Saco

8 years of buying experience at Prime Toyota Saco We just purchased our 6th vehicle with Berto at Prime Toyota. He continues to be one of the most gracious and genuine car salesman we've worked with. We just purchased our 6th vehicle with Berto at Prime Toyota. He continues to be one of the most gracious and genuine car salesman we've worked with. He's the reason we return to Prime Toyota in Saco, in addition to our love of Toyotas for their exceptional quality and safety ratings. More

Tire rotation...fluids check..and install of rain guards Hello :) I have always had a good experience and if there were any issues they were resolved very professionally:) The only issue I had on this Hello :) I have always had a good experience and if there were any issues they were resolved very professionally:) The only issue I had on this visit was the drivers side inside door was covered in white streaks which I was extreamly disappointing that no one can shy it and did not clean it ...I did take a photo of this but not sure how to att h it to show you .. More

Maintenance Always treated very well at Prime Toyota Saco Maine.........service writers are very professional.........they also wash the vehicle when done.....a n Always treated very well at Prime Toyota Saco Maine.........service writers are very professional.........they also wash the vehicle when done.....a nice touch and very much appreciated More

Replace engine oil and oil filter They get the job done asked of in an awesome manner and will keep you advised of any other issues that they may find besides what you asked of them to They get the job done asked of in an awesome manner and will keep you advised of any other issues that they may find besides what you asked of them to maintain the safety of your vehicle!!! More

Great service!! Prime has always been good to me! From sales to service!!! I have been buying cars at prime for 11 years!! Everyone is friendly and they work with me Prime has always been good to me! From sales to service!!! I have been buying cars at prime for 11 years!! Everyone is friendly and they work with me on prices! More

Good experience in purchasing a vehicle. Good experience in creating a deal with JD sales person. He was very professional and patient with us. He answered all questions for us. The transi Good experience in creating a deal with JD sales person. He was very professional and patient with us. He answered all questions for us. The transition was done in a timely manner. We will recommend him to other people looking for a new car. More

Always a great experience! I picked up my 2019 Tundra from Berto today. This is my 5th vehicle with Prime Toyota in Saco. I have always had a good experience with the sales and I picked up my 2019 Tundra from Berto today. This is my 5th vehicle with Prime Toyota in Saco. I have always had a good experience with the sales and service staff. Helpful without the high pressure sales tactics. I highly recommend this dealership and Vertical Arroyo. More

Awesome experience; no pressure to buy I bought a 2019 Corolla from JD today and was so impressed by his no pressure, great listening approach to making sure the car was right for me. He to I bought a 2019 Corolla from JD today and was so impressed by his no pressure, great listening approach to making sure the car was right for me. He took the time to show me all the features in the vehicle, including setting up Bluetooth connectivity for my phone and describing the function of the safety features (e.g. lane keeping assist, etc.). I'm a repeat customer at Prime Toyota, having bought a Corolla 9 years ago which has had excellent reliability. My experience today confirms that Prime Toyota cares about its customers and I'd highly recommend JD to anyone looking for a solid, reliable vehicle at a competitive price. Thank you for an outstanding experience! More

Customer Service Excellence This was the single best sales experience I've ever experienced. I met with Berto on Saturday January 26, 2019 to discuss my end of lease options. In This was the single best sales experience I've ever experienced. I met with Berto on Saturday January 26, 2019 to discuss my end of lease options. In the 3 or so hours spent with him I went from discussing a vehicle purchase with a stranger to feeling like I was catching up with a long lost friend. Nothing about my experience felt like anything that had to do with sales......but what it did feel like was two guys chatting about a lot of common interests. The process was simple, friendly, and fun. Berto took the time show my how to use all the safety features, which is pretty standard I assume, but he also looked into a feature not listed, verified my vehicle had it, then downloaded the app to utilize the said feature to my phone. The sale had already been made, he didn't have to go out of his way to show me how to use a feature that wasn't even listed. Berto has since followed up a couple of times and has made me feel that I'm not just his customer when sitting at his desk. I will without hesitation recommend anyone looking for a vehicle to see Berto. Side note: I love my Tundra Scott F More

Great Service Provided Worked with Steve to get my Camry through its service. Notified him of issues I ran into from the previous owner like alignment problems and had that Worked with Steve to get my Camry through its service. Notified him of issues I ran into from the previous owner like alignment problems and had that taken care of. Professionally well done. More