Ira Toyota Saco

Gave me all the info and price upfront I like when a dealership is upfront with me and tells me the cost and everything I need to know up front before I make the purchase I like when a dealership is upfront with me and tells me the cost and everything I need to know up front before I make the purchase More

Timely Was processed in in a timely manner. The waiting area was quiet. I was able to get a beverage. The time passed quickly and it was done in about an hou Was processed in in a timely manner. The waiting area was quiet. I was able to get a beverage. The time passed quickly and it was done in about an hour. Going out was easy and I was on my way. G More

Excellent Great service. Well educated on all the questions we asked. Never felt pushed into are descision to buy. Many choices of colors and other options. Great service. Well educated on all the questions we asked. Never felt pushed into are descision to buy. Many choices of colors and other options. This is our third purchase from Toyota within a year and a half. We love all our vehicles and Jason Defelice was the best salesman. We will be back! More

Good experience. Personable service. Buying or leasing a car is a long process, the people you interact with can make the process either pleasant or almost painful. Everyone my husband a Buying or leasing a car is a long process, the people you interact with can make the process either pleasant or almost painful. Everyone my husband and I encountered made it an awesome experience. My paperwork was put together in such a way that when I went to register my car I was ready. I assume not many dealerships take r that time to assemble the paperwork. More

Easy Experience A simple and easy car buying experience. It was very pleasant and no pressure. Truck was ready to drive when I arrived. Friendly atmosphere. I hope th A simple and easy car buying experience. It was very pleasant and no pressure. Truck was ready to drive when I arrived. Friendly atmosphere. I hope the Service Department is More

Car I wanted, price I wanted, experience I wanted. So no one ever has said , hey let’s go do something super fun and go sit in a dealership and try to buy a car. Like seriously having a new car is grea So no one ever has said , hey let’s go do something super fun and go sit in a dealership and try to buy a car. Like seriously having a new car is great but usually most people dread the sales portion of it, it’s long, boring, annoying and dealing with stupid sales pitches while trying to dicker on a price is exhausting. I walked away with the car I wanted, the price I wanted and the experience I wanted. Yes there was some haggling and some points took time but it was reasonable and was in and out in 3 hours. The salesman Buddy was very nice and not over bearing. The floor manager helped us get the deal we wanted and no one pressured us or was over bearing. Jokes were had along with a few laughs. Overall A+ experience. The one negative is when we walked in the dealership we stood in the main entry empty lobby for a good 3-4 minutes and said loudly several times “ HELLO, anyone here” we had to look around the floor until we found Bud at his desk. Not that anyone likes being jumped on as soon as they walked in the door but someone there to direct us to someone would have been nice. The service department was bustling with people but we stood in the main floor for a bit wondering if any sales people were there that day. In the scheme of things least of our worries but a desk person or greeter directing us somewhere or to someone would have been nice. More

Well Done Very comfortable atmosphere. Top notch facility. Smooth flow to the entire process. I like the little deli, the gift shop and the pool table. Cheers Very comfortable atmosphere. Top notch facility. Smooth flow to the entire process. I like the little deli, the gift shop and the pool table. Cheers More

First Service call It was good the person covering me came out with a bill os $95+, but I had a constract and all but my inspection ($18.50) was free. He had to go back It was good the person covering me came out with a bill os $95+, but I had a constract and all but my inspection ($18.50) was free. He had to go back and reprint my paperwork not knowing that. It wa taken care of and I only paid for car inspection. More

Friendly service Everyone was really friendly. As soon as I stepped in the front door each person I saw smiled and made sure I was being helped. Everyone was really friendly. As soon as I stepped in the front door each person I saw smiled and made sure I was being helped. More

Awesome as always Ben and his team welcomed me, explained the process of what was being done for my appointment, got my ride to work promptly and then texted to tell me Ben and his team welcomed me, explained the process of what was being done for my appointment, got my ride to work promptly and then texted to tell me my truck was done on time. I got a ride back and flawlessly went on with my day. Amazing experience with Prime Toyota. Every single time! More