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Ira Toyota Saco

Saco, ME

4.5
2,253 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,253 reviews

October 09, 2018

Completely car wash The completely car was is a joke. A heavy rain storm does a better job then their shop can do. After they ran the car through a second time it didn’t More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Santos
Oct 09, 2018 -

Ira Toyota Saco responded

Tom, while I am glad to see that we provided a good service I am concerned with the car wash. I'll look into it and make sure it's operating better. Thanks for your feedback, Peter Nagorniak - Service Manager - (207) 571-3811

October 09, 2018

Easy , not stressful, we found Crystal helpful, sincere and Customer care was #1,tied with honest and sincere straightforward approach by salesperson. Top notch credit process took less than half hour with no p More

by rsbslr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Ward
Oct 09, 2018 -

Ira Toyota Saco responded

Customer service is our priority and we're so glad that came through at your visit. Thank you for taking the time to leave us a review about your car-buying experience. We hope to see you again at Prime Toyota Saco!

October 08, 2018

Pleasant experience in purchasing a new vehicle I described the vehicle I wanted and the trim level I wanted, including the color. Jim worked to get me exactly the vehicle I described. My experience More

by Dave at 8296
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Crocker
Oct 09, 2018 -

Ira Toyota Saco responded

Dave - It's wonderful to hear that Jim was able to find you the perfect car. Thank you for purchasing your new vehicle from Prime Toyota Saco - we appreciate your business!

October 07, 2018

This is truly a progressive dealership. If you do your research in advance, use the numbers they will give you in complete transparency over the internet, and get comfortable with the transa More

by BPMP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Long, Crystal Ward, David Tanger
Oct 07, 2018 -

Ira Toyota Saco responded

This is such a great review, and so true! The idea that you have to spend 4-5 hours at a dealership to buy a car is an antiquated one and we're trying to fix that at Prime Toyota - Saco. Thanks for trusting in us, we'll be here when you're ready for your first service.

October 06, 2018

Fast service! April and the whole Prime Toyota service center were great. They got me in and out for regular maintenance quickly, making my Saturday afternoon at th More

by Lea31891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April
Oct 07, 2018 -

Ira Toyota Saco responded

Quick, great, and hassle-free are all wonderful compliments of our service at Prime Toyota Saco. Thanks for taking your time to write us a great review!

October 06, 2018

Couldn’t ask for better service! I visited Prime Toyota on a friend’s recommendation for recall work on my car. Even though I was there for free service, I was treated the same as any More

by BluMeanie77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Smith
Oct 07, 2018 -

Ira Toyota Saco responded

We couldn't ask for more! Thank you for taking the time to share this experience with others and for being our guest at Prime Toyota - Saco.

October 06, 2018

Great experience! I would highly recommend this dealership. My salesman was Eric and he went above and beyond to make sure I got exactly what I wanted for a vehicle and More

by EMonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Godin, JP
Oct 07, 2018 -

Ira Toyota Saco responded

We love hearing from our happy customers and especially that our team went above and beyond to take care of you. Thanks for taking the time to share your experience! Thank you for choosing Prime Toyota Saco!

October 06, 2018

Oil change etc They always do a great job of making sure my vehicle is in top shape and they never try to sell me anything I don’t need...I’m very happy with Prime T More

by Findjacqueline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Lewis
Oct 07, 2018 -

Ira Toyota Saco responded

Thank you for bringing your vehicle to us for it's oil change, we really appreciate your trust in the team at Prime Toyota - Saco. Regular service for your vehicle should fast, fair and simple!

October 06, 2018

30,000 Mile Maintenance I wish they would cover all maintenance on a three year lease but the service was great as usual. Ben was very friendly and efficient. More

by DMarron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Oct 07, 2018 -

Ira Toyota Saco responded

I'm glad to hear that Ben was able to provide a great experience during your visit to Prime Toyota - Saco! Thanks for bringing your vehicle to us for service, we hope to see you again next time!

October 06, 2018

20K mike service Always have a great greeting and the time taken to service is usually on time or quicker than estimated. I only questioned one item. When I s More

by Jpastor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Edwards
Oct 07, 2018 -

Ira Toyota Saco responded

Thanks for taking the time to leave us a review and I'm glad to hear that we were able to get you in and out and on your way. We are, of course, here if the issue persists!

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