
Ira Toyota Saco
Saco, ME
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Completely car wash The completely car was is a joke. A heavy rain storm does a better job then their shop can do. After they ran the car through a second time it didn’t The completely car was is a joke. A heavy rain storm does a better job then their shop can do. After they ran the car through a second time it didn’t look any better. On a good note the service that they did on the suv was very good. More
Easy , not stressful, we found Crystal helpful, sincere and Customer care was #1,tied with honest and sincere straightforward approach by salesperson. Top notch credit process took less than half hour with no p Customer care was #1,tied with honest and sincere straightforward approach by salesperson. Top notch credit process took less than half hour with no pressure. More
Pleasant experience in purchasing a new vehicle I described the vehicle I wanted and the trim level I wanted, including the color. Jim worked to get me exactly the vehicle I described. My experience I described the vehicle I wanted and the trim level I wanted, including the color. Jim worked to get me exactly the vehicle I described. My experience was very pleasant. Jim was courteous and accommodating. More
This is truly a progressive dealership. If you do your research in advance, use the numbers they will give you in complete transparency over the internet, and get comfortable with the transa If you do your research in advance, use the numbers they will give you in complete transparency over the internet, and get comfortable with the transaction cost using Edmunds or TrueCar, you can buy a car in this place in less than one hour. They have really streamlined the operation with complete transparency and I have no problem recommending Prime Toyota of Saco. The place will allow you to avoid the hours of haggling usually involved at other dealerships. More
Fast service! April and the whole Prime Toyota service center were great. They got me in and out for regular maintenance quickly, making my Saturday afternoon at th April and the whole Prime Toyota service center were great. They got me in and out for regular maintenance quickly, making my Saturday afternoon at the dealership hassle-free. More
Couldn’t ask for better service! I visited Prime Toyota on a friend’s recommendation for recall work on my car. Even though I was there for free service, I was treated the same as any I visited Prime Toyota on a friend’s recommendation for recall work on my car. Even though I was there for free service, I was treated the same as any other customer. The waiting room was comfortable and accommodating, and the whole process was well coordinated. I would recommend Prime to anyone. More
Great experience! I would highly recommend this dealership. My salesman was Eric and he went above and beyond to make sure I got exactly what I wanted for a vehicle and I would highly recommend this dealership. My salesman was Eric and he went above and beyond to make sure I got exactly what I wanted for a vehicle and kept it in my price range. I have absolutely no complaints at all and would definitely go back there for any other vehicle needs. More
Oil change etc They always do a great job of making sure my vehicle is in top shape and they never try to sell me anything I don’t need...I’m very happy with Prime T They always do a great job of making sure my vehicle is in top shape and they never try to sell me anything I don’t need...I’m very happy with Prime Toyota More
30,000 Mile Maintenance I wish they would cover all maintenance on a three year lease but the service was great as usual. Ben was very friendly and efficient. I wish they would cover all maintenance on a three year lease but the service was great as usual. Ben was very friendly and efficient. More
20K mike service Always have a great greeting and the time taken to service is usually on time or quicker than estimated. I only questioned one item. When I s Always have a great greeting and the time taken to service is usually on time or quicker than estimated. I only questioned one item. When I scheduled service, I requested they look at a lag in the accelerator foot pedal. They drove my vehicle around the lot, not nearly enough distance to reach the RPMS to replicate the issue I am experiencing. I do not believe this was a thorough enough test drive to replicate the issue I have been experiencing. I’m not a technician, but can you really reach 30 mph+ in a parking lot? Great staff though who keep you informed about recalls and service through the process. I will continue to go to Prime Toyota because of the great staff. More