
Ira Toyota Saco
Saco, ME
Filter Reviews by Keyword
By Type
Showing 2,255 reviews
30,000 Mile Maintenance I wish they would cover all maintenance on a three year lease but the service was great as usual. Ben was very friendly and efficient. I wish they would cover all maintenance on a three year lease but the service was great as usual. Ben was very friendly and efficient. More
20K mike service Always have a great greeting and the time taken to service is usually on time or quicker than estimated. I only questioned one item. When I s Always have a great greeting and the time taken to service is usually on time or quicker than estimated. I only questioned one item. When I scheduled service, I requested they look at a lag in the accelerator foot pedal. They drove my vehicle around the lot, not nearly enough distance to reach the RPMS to replicate the issue I am experiencing. I do not believe this was a thorough enough test drive to replicate the issue I have been experiencing. I’m not a technician, but can you really reach 30 mph+ in a parking lot? Great staff though who keep you informed about recalls and service through the process. I will continue to go to Prime Toyota because of the great staff. More
Overall it was a good experience, slow to get the paperwork Bud did a great job presenting the car and lease options. He was friendly and professional. It took far too long to get through the paperwork after B Bud did a great job presenting the car and lease options. He was friendly and professional. It took far too long to get through the paperwork after Bud had submitted it to be processed. More
Amazing service! I’ve been to a few different Toyota dealerships, and this is by far the best! The service advisors are top notch, they treat you like a real person, a I’ve been to a few different Toyota dealerships, and this is by far the best! The service advisors are top notch, they treat you like a real person, and always have your best interest in mind. Very comfy waiting area too, I never mind waiting here if I need to. Other dealerships need to take notes! More
I constantly refer my family & friends. I’ve purchased more cars from Prime Toyota than I can remember. And I’ve referred everyone I know, many who are now repeat customers. The reason start I’ve purchased more cars from Prime Toyota than I can remember. And I’ve referred everyone I know, many who are now repeat customers. The reason starts with the salespeople I trust. That said, I’ve had nothing less than great service and attention from the finance people and service department as well. More
Attentive, efficient service April was very attentive and efficient on a busy morning. Noticed that my inspection was due and saved me an extra trip. Waiting area was comfy with g April was very attentive and efficient on a busy morning. Noticed that my inspection was due and saved me an extra trip. Waiting area was comfy with good WiFi. Enjoyed the courtesy coffee. More
5000 maintenance Today’s service was great. We have been leasing vehicles from this dealership for the past six years. This is our sixth vehicle between me and my husb Today’s service was great. We have been leasing vehicles from this dealership for the past six years. This is our sixth vehicle between me and my husband More
All the way to ME from PA! From the first communication to the in-dealership experience to the follow-ups over the phone, Prime Toyota made the often stressful process of buying From the first communication to the in-dealership experience to the follow-ups over the phone, Prime Toyota made the often stressful process of buying a vehicle not stressful at all. I flew from PA to ME to pick up the truck- that's how confident I was in getting a great deal and of the dealer's reputation. More
Detailed and reapplied what was Resist-all Ben was very helpful, supportivel and accommodating. The detailing job was done well and as a customer, I left with the feeling I was treated well Ben was very helpful, supportivel and accommodating. The detailing job was done well and as a customer, I left with the feeling I was treated well Brenda Barnard More
Excellent in every way! The personal service and attention to detail throughout the process is always exceptional. I never hesitate to drive from Brunswick to Saco for your s The personal service and attention to detail throughout the process is always exceptional. I never hesitate to drive from Brunswick to Saco for your service! More