Ira Toyota Saco

Always an easy and great experience Drive in, sit in waiting area. April Glidden keeps me posted on status and any needed repairs. Relax and watch tv. Get a bite to eat. Then car washed Drive in, sit in waiting area. April Glidden keeps me posted on status and any needed repairs. Relax and watch tv. Get a bite to eat. Then car washed vehicle is ready. More

Upgrade to 2108 Adventure I upgraded from a 2017 Corolla to the 2018 Rav4 Adventure. The procees went so smoothly and I never felt pressured into buying of my vehicle. I upgraded from a 2017 Corolla to the 2018 Rav4 Adventure. The procees went so smoothly and I never felt pressured into buying of my vehicle. More

High Volume- overworked shop These guys are a joke. From the sales process to the service experience, this has been an all around poor experience. I would recommend working with B These guys are a joke. From the sales process to the service experience, this has been an all around poor experience. I would recommend working with Berlin City of Portland instead for Toyota. More

Multi point inspection Everyone is super friendly and always a pleasure to deal with! 5/5 stars every visit. Thank you for the quick response time and experience! Everyone is super friendly and always a pleasure to deal with! 5/5 stars every visit. Thank you for the quick response time and experience! More

Service 5000 mile Great! It was my first experience with Toyota service. It was for a 5000 mile checkup. Service was timely and I liked having the car washed! Great! It was my first experience with Toyota service. It was for a 5000 mile checkup. Service was timely and I liked having the car washed! More

Awesome Customer Experience Great no pressure experience. Sales rep and business managers worked with me to provide the best financial package for my new vehicle purchase. In add Great no pressure experience. Sales rep and business managers worked with me to provide the best financial package for my new vehicle purchase. In addition, they went above and beyond to work around my work schedule and made the entire experience as pleaseant as possible. More

Great service. The Service manager and tech were friendly and professional. I live closer to three other Toyota dealerships but will continue my business with Prime The Service manager and tech were friendly and professional. I live closer to three other Toyota dealerships but will continue my business with Prime Toyota. More

No BS I have been buying new cars since 1985. I have most often had good experiences but not always. My Tacoma purchase last week was the best. No hype; Ber I have been buying new cars since 1985. I have most often had good experiences but not always. My Tacoma purchase last week was the best. No hype; Berto actually listened and got me what I wanted for a fair price. The whole transaction was completed quickly and with no hassles. He is a straight shooter. Berto actually seems interested in getting a customer what they want versus working towards what he wants. I highly recommend Berto and this Toyota dealership. More

New Lease I visited Prime Toyota in Saco to swap out my leased Tacoma for a new lease. Berto was amazing! He helped me find the perfect car for my needs within I visited Prime Toyota in Saco to swap out my leased Tacoma for a new lease. Berto was amazing! He helped me find the perfect car for my needs within my budget. The whole experience was so easy and enjoyable. I love my new Rav4! More

Purchasing a Non-Toyota Used Car I visited this (Toyota) dealership to purchase a Subaru used vehicle (because I owned a Subaru and was happy with it). I worked with Berto Arroyo, who I visited this (Toyota) dealership to purchase a Subaru used vehicle (because I owned a Subaru and was happy with it). I worked with Berto Arroyo, who I had never met. He never once mentioned any other vehicle, but was focused on the vehicle I had come to the dealership to see. I took a test drive, we discussed price, and gave me the CarFax on the vehicle, after which I left to do additional research. About a week later, we met again, negotiated the price, and settled on a final amount. I never felt pressured, coerced, intimidated, or manipulated. The only "negative" I can say is that the dealership could have a better system in place to let the customer know that they (the dealership) know that the customer is waiting to speak to the salesperson and that the salesperson is aware of that fact. Overall, my experience with Prime Toyota was very good and my experience with Berto was excellent. More