Ira Toyota Saco

Awesome Berto made my first time buying a new car a wonderful experience. I would definitely recommend anyone looking for a vehicle to go see him!! Berto made my first time buying a new car a wonderful experience. I would definitely recommend anyone looking for a vehicle to go see him!! More

Above and Beyond Car Buying Experience I recently purchased a 2016 Toyota Tacoma V6 with a long bed at Prime Toyota as a surprise 60th birthday present for my husband. I worked with salespe I recently purchased a 2016 Toyota Tacoma V6 with a long bed at Prime Toyota as a surprise 60th birthday present for my husband. I worked with salesperson Berto Arroyo and Joe Bruno. We had to search for the truck I wanted throughout New England. I have bought 5 Toyotas over the last 35 years and this was one of the best sales experiences I ever had. They were responsive to my requests, and there was NO sales pressure which I absolutely hate. The offer was extremely competitive and I truly felt listened to. I am so grateful for this experience, I created my own category called Above and Beyond and I say this with all sincerity, it's important to be able to feel that the people you are working with hear you, respect you and do their best to provide you with exemplary service. I highly recommend their dealership More

Exceptional Sales Experience! Berto Arroya provided exception service and follow through with a new truck purchase. Very knowledgable, careful follow up, and super accommodating. Berto Arroya provided exception service and follow through with a new truck purchase. Very knowledgable, careful follow up, and super accommodating. A great experience and I will openly recommend any family and friends to work with Berto in the future! More

Best Experience! Berto Arroyo made my first time experience purchasing a car the best. Everyone in the dealer was very nice and welcoming towards my family. Honestly I Berto Arroyo made my first time experience purchasing a car the best. Everyone in the dealer was very nice and welcoming towards my family. Honestly I would recommend this dealer to anyone. The service was more than great and the shop itself was very comfortable that my son even enjoyed being there since they had a kids area to play, it made the time being there very pleasant. I thank Berto and everyone in Prime Toyota who helped me to get My Rav4 I'm more than satisfied with their service. More

Always Helpful I have bought a few vehicles from Prime now, and would recommend this dealership highly. My salesman is Berto Arrayo, yes i said "my" salesman. I say I have bought a few vehicles from Prime now, and would recommend this dealership highly. My salesman is Berto Arrayo, yes i said "my" salesman. I say this because he makes you feel like he is your personal assistant. He gives you advise per your specific needs, and will do the leg work to make sure you get what you want, and or need. Berto will not try and sell you something just to sell something, he actually cares. Also, just as important as the sale; If you have any issues with your purchase, Berto is there for you then as well. His cell phone doesn't suddenly stop working. Berto, was that good? you said I would get new floor mats if I said something nice. LOL :) More

Berto is the best Wonderful experience working with Prime. Berto was awesome...helped us every step of the way. Everything was done quickly and expertly. Will use Berto Wonderful experience working with Prime. Berto was awesome...helped us every step of the way. Everything was done quickly and expertly. Will use Berto and Prime again!! More

PRIME ROCKS I was so happy with my second experience with PRIME! Berto was a great sales man! I would lease again and again from them! Very positive experience. I was so happy with my second experience with PRIME! Berto was a great sales man! I would lease again and again from them! Very positive experience. More

Outstanding Experience! My experience at Prime was great once again! Berto is very helpful, kind and knowledgable about the vehicles. He helped me to choose the perfect vehic My experience at Prime was great once again! Berto is very helpful, kind and knowledgable about the vehicles. He helped me to choose the perfect vehicle for my needs at the right price. I would absolutely recommend anyone to go visit Berto at Prime and I will be there again when it's time for the next car. More

Joe Bruni shouldn't be dealing with the public Unfortunately my experience with Prime wasn't as good as I expected after reading all the reviews. I received a "low ball" offer for my trade ($4000 Unfortunately my experience with Prime wasn't as good as I expected after reading all the reviews. I received a "low ball" offer for my trade ($4000 less than blue book trade value) and I made a counter offer.. One of the sales managers, Joe Bruni, returned from the sales offices with my paperwork. He was aggressive and condescending. Needless to say, I didn't buy the vehicle. I was contacted later by my salesperson, who had been very pleasant and he was apologetic for my experience.. More

Ask for Berto Arroyo I knew the car I was interested in and went to the dealer to take a look. A few new cars had just come off the truck, and Berto showed me one that met I knew the car I was interested in and went to the dealer to take a look. A few new cars had just come off the truck, and Berto showed me one that met all of my criteria. I had not intended to buy the car that day, but the trade in value on my current car was terrific - so I went for it. Berto was not pushy, answered all of my questions, and was polite and professional. He is truly a nice individual. Berto took the extra step to make sure the roof rack was installed before I left the lot. Before I drove away he paired my cell phone, went over all the controls, and made sure I was comfortable. Great experience! More