Ira Toyota Saco

2nd to None My wife recently leased a RAV from Prime Toyota half a year ago. She raved about the customer service, and working w/ Scott McDonald in particular My wife recently leased a RAV from Prime Toyota half a year ago. She raved about the customer service, and working w/ Scott McDonald in particular. Our 4 year old son was w/ her when she did the deal and Scott was very accommodating w/ him, as he was all over the dealership like any 4 year old. Scott gave him a ride in the golf cart (which he loved) among other things. This time around we were in a pinch due to having mechanical issues w/ my current car and needing to find something relatively quick. With Scott's expertise, we were able to come away w/ a vehicle we both liked as well as a leasing agreement that worked for us. Hats off to Scott McDonald and the Prime Toyota Team! Thank You! More

This was my first time ever buying a car (I was a bit of a late bloomer with getting my license and had been driving a "hand me down" car previously) and didn't entirely know what to expect. I was scared of a late bloomer with getting my license and had been driving a "hand me down" car previously) and didn't entirely know what to expect. I was scared of the typical "schmoozey sales person" type gimmicks as the steretype goes but found that was not the case at ALL with my experience. Michael Welldon is down to earth and not the typical over bearing personality one would expect from someone in sales, very laid back and eager to work for you while not bullying you into any decisions but still sharp and aware of his stock. I went with the first vehicle he picked out for me based on my interests, price range and it was the best fit for sure (a sleek looking black 2006 Jeep Grand Cherokee Overland, loaded) but he suggested that I test drive other cars as well, to get a feel for my selection. He totally walked me through my first car purchase and I am confident that I made the right decision, with his guidance. All in all, I had a great experience- and definitely am with my new car! Thank you Prime Toyota and Michael Welldon! (PS: For those with children- Prime Toyota has the BEST play area ever.) More

Short and to the point. I do not enjoy "car shopping". At all. If you are like me and prefer a quick, no-nonsense approach to the entire process, just go see Berto. Price negotiation was not ev shopping". At all. If you are like me and prefer a quick, no-nonsense approach to the entire process, just go see Berto. Price negotiation was not even necessary. In, Out, Done. More

My Review I gave this level of review because, the dealer did a great job at finding me a vehicle which was to my liking. Also the Finance guy man did a great I gave this level of review because, the dealer did a great job at finding me a vehicle which was to my liking. Also the Finance guy man did a great job at finding me the best financing to put me into the vehicle which I got. It was rough cause he was the only one working that evening and he still was ale to take the time in obtaining the best deal for me. More

3 vehicles in 2 years enough said berto was great and helped me out greatly to get me out of a lease and into a purchase with way better gas mileage for my much longer commute. helped me out greatly to get me out of a lease and into a purchase with way better gas mileage for my much longer commute. More

Pam and Joe say Berto is the Best We cannot thank Berto enough for his kindness and patience and helping us through the test driving and negotiating process when buying our new Toyota We cannot thank Berto enough for his kindness and patience and helping us through the test driving and negotiating process when buying our new Toyota Tacoma. Berto must have spent about 11 hours over a couple of days while we struggled with the decision on which car/truck to purchase. Berto's expert knowledge of the vehicles we were interested in made a difficult decision much easier. At no time did we ever feel pressured and Berto made sure that we always felt like valued customers whether we made a purchase from him or not. His main goal was to make us happy and that's exactly how we feel. After we finally came to a decision on the truck, Berto was only too happy to help us with all the paperwork and took the truck, which had only just been delivered, to get cleaned and serviced and ready to drive while we completed signing papers. Berto then waited until we were finished (by now it was about 9pm) and took us out to the vehicle to help us set up Bluetooth and the other Apps available and gave Pam instruction on how it all worked which probably took almost another hour. Berto did not hesitate to sacrifice his time and effort for us along with helping us to negotiate as great deal on a great truck. We purchased a previous vehicle from Prime so we hoped for a good experience but we never expected to get the amazing help that we received from Berto. The whole team at Prime in Saco are awesome and we'd also like to thank Rob and Joe for their help and giving us a great price on our truck. Great job,Ira! More

Berto was great! He went above and beyond to get me exactly what I wanted and was endlessly patient and helpful through the entire process. I trust him and wouldn't hesitate to send my friends to him i exactly what I wanted and was endlessly patient and helpful through the entire process. I trust him and wouldn't hesitate to send my friends to him in the future. More

Purchase experience with Cody was great! I have brought a number of cars in the last two years and my experience dealing with Cody was excellent. On the other side...our experience with "JP" with the fina a number of cars in the last two years and my experience dealing with Cody was excellent. On the other side...our experience with "JP" with the financial aspect of the purchase was awful, almost made us walk out the door. Thought you should know. More

Everything went well with the purchase of my new 2014 Tundra. They were able to work with me very much to make the truck affordable to my budget as difficult as it seemed for them to do so as my budget Tundra. They were able to work with me very much to make the truck affordable to my budget as difficult as it seemed for them to do so as my budget it very tight John was very personable and was able to keep conversation going while all the purchasing steps were being done . He was also accommodating to my schedule and willing to work with me on everything More

Nick was great to deal with, very personable, very helpful n accommodating. I was not the easiest person to deal with but he was very gracious n kind. helpful n accommodating. I was not the easiest person to deal with but he was very gracious n kind. More