
Ira Toyota Saco
Saco, ME
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The welcome extended and the "Prime True Market price" provided by Stacey Tavares, Internet Sales Specialist set the stage for another positive experience at Prime Toyota. The subsequent in-person price" provided by Stacey Tavares, Internet Sales Specialist set the stage for another positive experience at Prime Toyota. The subsequent in-person introduction to Wendy Lewis gives evidence of a team-orientation in the sales department. Wendy's taking me through the process of the sale and pickup of the 2014 Toyota Corolla was excellent. The hour-long wait to meet with the gentleman authorized to complete the purchasing "paper-work" was the only aspect of the service that might be improved upon. More
My entire experience was very good. You will notice the good rating for price instead of great, and that is basically because I feel it could have been a little lower. good rating for price instead of great, and that is basically because I feel it could have been a little lower. More
Thou it was one of the busiest days for car sale, Thou it was one of the busiest days for car sale, president's day, I did not have to wait for assistance. The sales man (Cody Clark) greeted me pr Thou it was one of the busiest days for car sale, president's day, I did not have to wait for assistance. The sales man (Cody Clark) greeted me promptly and walked the lot to show me what they had available. Went on the test drive with me and described the car and all its options. When I decided to purchase the car, he was quick to get the car prepped and ready for me, as well as all the paper work. The only down time was waiting for Toyota leasing. More
I found Jason and the personnel I dealt with to be professional, they answered all my questions and were very informative about the features and benefits of the vehicle that I purchased. I would defin professional, they answered all my questions and were very informative about the features and benefits of the vehicle that I purchased. I would definitely go back to this dealership in the future. More
Jim Crocker is outstanding. I highly recommend him. I do not trust the finance department. This is not the first time I have had issue with that dept! do not trust the finance department. This is not the first time I have had issue with that dept! More
We went into this experience dreading the idea of buying a new car. Michael made our car buying experience a pleasurable one. He was extremely friendly, knowledgeable and, most importantly, he listened. He a new car. Michael made our car buying experience a pleasurable one. He was extremely friendly, knowledgeable and, most importantly, he listened. He told us that this should be fun, and he did a fantastic job of making this the best possible car buying experience ever. I just hope that when we go to buy our next car that we can have him as our salesman. More
The purchase of a new car can sometimes be a big pain but the experience that I have with Prime Toyota Saco was great. Richmond Geris sales consultant allowed me to drive a Toyota Highlander to make sure the the experience that I have with Prime Toyota Saco was great. Richmond Geris sales consultant allowed me to drive a Toyota Highlander to make sure the vehicle is the right fit for me. Richmond Geris and Stephen Catalano (Finance Manager) were very helpful and made us feel very comfortable and was not pushy. Highly recommend Prime Toyota Saco. Talk to Rick and get a good deal and close deal with Stephen Catalano (Finance Manager). Thank you Rick for all you did, too. Love the car. Thanks again to Rick, and Stephen Catalano ...you guys ROCK!!!!!! More
We entered the dealership clueless of what we truly needed. Jim was on it immediately and was beyond helpful and knowledgeable! Thank you!! We had not anticipated needing a vehicle and found ourselv needed. Jim was on it immediately and was beyond helpful and knowledgeable! Thank you!! We had not anticipated needing a vehicle and found ourselves totally confused. Jim was not only knowledgeable and helpful, but truly patient with our state of confusion. The dealership was comfortable while we waited for additional information from Jim, the dealership manager and Mike regarding costs and financing. I cannot truly express our gratitude through this process. More
Went to buy a new car in a bad snowstorm, everyone at dealership was very helpful and stayed to help us buy the car! Gave us lots of different options and after we agreed to one they even found us a bett dealership was very helpful and stayed to help us buy the car! Gave us lots of different options and after we agreed to one they even found us a better option and presented us with that. Let us test drive without tagging along which was nice to be able to actually talk about the car with no one else there listening. Had our three kids with us and they gave them snacks and let us try out all the car seats and be sure this car was going to work for our family. Our sales rep Rick was new, but didn't play any games, we told him what we wanted and he was great at helping to make it happen. The whole process from walking in the door to walking out took about 4 hours and at the end they even helped us out to get the extended warranty. I hate buying cars but this was a great experience! More
Berto was absolutely awesome in every way serving us. Berto was absolutely awesome in every way serving us. The entire dealership was incredibly hospitable in every way; warmth, food, friendliness, he Berto was absolutely awesome in every way serving us. The entire dealership was incredibly hospitable in every way; warmth, food, friendliness, helpfulness. Thank you for making buying a car a surprisingly pleasant experience. Kudos to you all. More