
Ira Toyota Saco
Saco, ME
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Since 1981, I've purcashed 5 Toyotas from Prime in Saco, Maine. My sales experience with Berto was by far the best and was exceptional and superb, Saco, Maine. My sales experience with Berto was by far the best and was exceptional and superb, More
I am a first time buyer of Toyota and it was a great experience. Everything was explained to me in great detail and I had plenty of time to think about what I wanted and how to go about getting it. Chri experience. Everything was explained to me in great detail and I had plenty of time to think about what I wanted and how to go about getting it. Chris was a very peasant person to deal with and obviously knew what he was talking about. This is the first time I have bought a car on my own and the finance dept. explained things slowly and completely and there is a lot to think about in that area. The dealer ship is a very pleasant place to do business which makes it very easy to let Prime take care of everything. Nancy Small More
I was pleasantly surprised at the helpful, low-pressure nature of the sales staff at Prime Toyota North. I worked with Berto Arroyo and from the start he nothing but helpful and wanted to make it a low-str nature of the sales staff at Prime Toyota North. I worked with Berto Arroyo and from the start he nothing but helpful and wanted to make it a low-stress situation for me, which was much appreciated! He was diligent about getting the price where I needed/wanted it to be and was incredibly responsive on all questions via phone and email. I'd highly recommend this dealership, but more so I'd recommend heading straight in and asking for Berto Arroyo. He helped make my car buying experience happy, easy and stress-free! Thanks again, Berto!! More
Chris and the sales team really went the extra mile to keep me as a customer. Negotiations were friendly and cooperative. One of the more pleasant car-buying experiences I have had. keep me as a customer. Negotiations were friendly and cooperative. One of the more pleasant car-buying experiences I have had. More
I am enjoying my new rav4 and everyone was great to work with!!! I had a great experience and things went really soothly...I would recommend prime with!!! I had a great experience and things went really soothly...I would recommend prime More
I was very pleased that Berto Arroyo was able to help me with leasing my new Toyota Tundra. I only went down there to get an oil change. I asked Paul the service person who helped me with my oil change if with leasing my new Toyota Tundra. I only went down there to get an oil change. I asked Paul the service person who helped me with my oil change if he could help me with a question about my truck. I leased my tundra from them so I wanted to know if I could lease another tundra before my lease expired. He said I could and he would get me a sales person. He knew just the right one to get. That's when I met Berto. I had a 2011 tundra and my lease wasn't up until June 2014. After explaining everything to me he asked how many miles do I have on my present truck. I told him I have 11,800 miles on my truck. However I told him I was just inquiring at this time. He said he understood that, but let me see what I can do for you. I told him right up front that again I was just looking. He said okay. He asked me a question, if you wanted to trade where would you like your payments to be? I told him it would have to be lower then what I was paying at this time. I told him I couldn't afford a higher payment at this time. Again he said I understand. Between you and me I didn't want to hackle over any prices at this time. About a half hour later or so he came back with an interesting quote. Since that amazed me I told him if he could get the price under a certain figure I would talk it over with my wife whom I just happen to bring down with me. After talking it over with my wife, my wife was very pleased with the way the sale's person (Berto) handle himself and she said as long as it isn't going to cost us more money it was up to me. Berto backed-up every word he told me and we made the deal. More
This is my third Prius, my husband also has one - love them! However at the time of this purchase I was considering another car (simply for a change of pace). I decided to purchase another Toyota primaril them! However at the time of this purchase I was considering another car (simply for a change of pace). I decided to purchase another Toyota primarily due to the sales experience with Berto Arroyo at Prime. Honestly, I have never enjoyed the purchasing experience, but I must say this was the easiest and most PLEASANT transaction I have ever had at a car dealership. Berto was knowledgeable, polite, and straight to the point. We didn't waste any time, I was in and out within an hour!! Thank you Berto (and Prime) - we will remain faithful customers! The rating given above reflects our outstanding experience. More
Jim Crocker did a great job pulling this deal together. Very knowledgeable and friendly!! A very welcome change to the many other salesman we worked with at other dealers. Very knowledgeable and friendly!! A very welcome change to the many other salesman we worked with at other dealers. More
Christopher Konovalchik was a nice person overall. He made sure my dad and I were comfortable enough to wait around in the office. He made sure we got to see the car we want to see and drove around one. made sure my dad and I were comfortable enough to wait around in the office. He made sure we got to see the car we want to see and drove around one. He was friendly and negotiable. He could have given us a better deal on the car but it's business after. No hard feelings.. I was happy with the car i chose overall. More
I have had many experiences at this dealership, Always have great things to say. I love my new 2014 Limited Tundra. I have personally purchased 4 vehicles form Prime, and Berto is the only sales person I have great things to say. I love my new 2014 Limited Tundra. I have personally purchased 4 vehicles form Prime, and Berto is the only sales person I have had sales experience with because from the very first deal we made I can honestly say he was exceptional. I had purchased several other cars and trucks in my time but never had I dealt with a person like Berto. He listens to what it is you are looking for and works hard for you the client to be sure you are satisfied with the choice. This latest vehicle I purchased happened just the other day and I had been on the fence for over a year. Berto took me for a ride in 2014 after I saw it while bringing in a friend I referred him. All I can say Toyota did an amazing job with this truck. They did not have the color I wanted so Berto got with Rob Arey and he was able to locate me the one that I wanted, Rob worked extra hard to get what I was looking for. To wrap up my experience Michael in finance always makes the toughest part of the sale the easiest as possible. So Thank you Prime, and mostly Thank you Berto, you always have come through for me, and anyone I have ever referred has always been grateful to me for pointing them in your direction. Never once have I called a car salesman friend, Berto is the first. (Five Stars is not enough for you Berto, but it is all they allowed me to give) More