Ira Toyota Saco

This was the second car in a row I purchased from Berto and I wouldn't buy from anyone else! His customer service is exceptional and his willingness to meet my needs goes above and beyond. I shopped around and I wouldn't buy from anyone else! His customer service is exceptional and his willingness to meet my needs goes above and beyond. I shopped around at another dealership before making my final decision, but the quality of work, friendliness, customer service, and overall experience did not even compare to the level which was received with Berto and Prime Toyota. One is garunteed the absolute best experience possible with Berto. More

My family will only buy cars from Berto when we go to Prime. He is always amazing! I just leased a new Scion Tc and I love it! Prime. He is always amazing! I just leased a new Scion Tc and I love it! More

My family has purchased their cars at Prime Toyota in Saco, Maine. They highly recommended Berto to assist me with me purchasing a car due to his excellent customer service. I couldn't agree more! I want Saco, Maine. They highly recommended Berto to assist me with me purchasing a car due to his excellent customer service. I couldn't agree more! I want to thank Berto because he took the time to answer my questions regarding my purchase of a car. Also, I want to thank the staff who assisted in the process. More

Excellent could not ask for a better experience. They make you feel at home and part of a family...definitely go above and beyond your typical dealer ship. Sales man actually listens, makes You feel impo make you feel at home and part of a family...definitely go above and beyond your typical dealer ship. Sales man actually listens, makes You feel important and comfortable during the sales process. Would definitely recommend to anyone buying new or used. More

This is my first new car and my first Toyota. Whereas I was very sure what I was looking for with regard to model, I was unsure how the process of leasing worked. A friend recommended Berto Arroyo from wh was very sure what I was looking for with regard to model, I was unsure how the process of leasing worked. A friend recommended Berto Arroyo from whom he had made two purchases. Berto could not have made it any easier and instantly made me feel totally comfortable. He explained what he was doing for me at each juncture. Keeping me in the loop. He even went and got me a cup of coffee while waiting for the paperwork to be prepared. A wow experience in a world where such attention to customer service is lost. As I drive around in my new Camry I am not only happy with what I am driving but also who I got it from. Thanks Berto! More

I recently purchased a new car with the help of Berto and I had great experience! Berto was knowledgeable friendly and helpful. He showed me lots of cars and was very patient with me. It was my first time p I had great experience! Berto was knowledgeable friendly and helpful. He showed me lots of cars and was very patient with me. It was my first time purchasing a new car and he made me feel comfortable and confident. I would recommend Prime Toyota and Berto to anyone! More

Even though I did not find the vehicle of my choice at this dealership, Chris Green was an A1 salesman. He was polite, knowledgeable and returned my calls promptly after I left and had questions. I would this dealership, Chris Green was an A1 salesman. He was polite, knowledgeable and returned my calls promptly after I left and had questions. I would highly recommend him to anyone... More

My wife and I recently purchased a 2012 Toyota Highlander from Prime of Saco. We made the decision to buy from them on a Monday; two days later we were driving our new SUV home. (Had we not requested a rem from Prime of Saco. We made the decision to buy from them on a Monday; two days later we were driving our new SUV home. (Had we not requested a remote starter be installed, and had we not worked that Tuesday, it may have been even sooner.) We are three hours and two states away, from Saco, but it was well worth the trip. Our experience couldn't have been better. We knew the vehicle we wanted ahead of time; Prime had it on the lot; they gave us the best price. The attitude at Prime is very positive. One gets the sense that these folks truly enjoy their work. This is by no means true of other dealerships we encountered in our search. At no time did we feel pressured to buy anything extra, nor was there any "bait and switch" -- we got exactly what we wanted. Our first contact was with Jim Meggison who helped us over the phone and by email. Jim -- as is true of all the Prime Toyota staff we met -- is extremely dedicated. When we needed more information, he would get back to us in no time at all. Even when the dealership had techically closed for the evening he was busy scanning and emailing information we had requested. Primarily, however, we worked with Berto Arroyo. Berto was very personable, pleasant and accomodating. He exemplifies professionalism and courtesy. He was able to turn things around quickly by emailing paperwork in advance of our visit. Mike Horwitz handled our financing. He did a great job of explaining every detail. There were no surprises when eveything was totaled up; the final cost was just as we had figured. We are very happy with our purchase and with the way we were treated. We highly recommend Prime Toyota of Saco. More

After a horrible experience at Curry Toyota in Peekskill, NY, I will be forever grateful that I found Berto Arroyo. The environment is so relaxed and friendly. Berto makes you feel welcomed and like you're NY, I will be forever grateful that I found Berto Arroyo. The environment is so relaxed and friendly. Berto makes you feel welcomed and like you're a part of the Prime Toyota family. I still can't believe the deal that I got! Not only did I get a certified used car that had lower miles than other car offers I had received, it was also a newer model for significantly lower! I will forever do business with Berto and have already talked to my friends and family about the above and beyond hospitality and amazing deals that Prime Toyota offers. Thank you Berto, I will be doing business again with you very soon! The 4 hour ride is well worth it because of the great deals that only Berto can give me! More

Everything was great. Smooth transaction. Friendly sales service, plenty of options available to us to choose from. Will be back again in 3 years to renew lease. service, plenty of options available to us to choose from. Will be back again in 3 years to renew lease. More