Ira Toyota Saco

Rick is a extremly professional and helpful sales person. Where other dealerships seemed pushy and more intested in just throwing you into a car, Rick helped me find the best vehichle for me and helped me me Where other dealerships seemed pushy and more intested in just throwing you into a car, Rick helped me find the best vehichle for me and helped me meet my financial goal. Rick helped my wife buy her Rav4, and we were both so pleased with the customer cervice, that a week later Rick helped me buy my Tacoma. We will both be retuning to Rick for futur purchases. More

Berto worked very hard on short notice and with tight Berto worked very hard on short notice and with tight deadline framework. Returned all my phone calls immediately, provided all information I ask Berto worked very hard on short notice and with tight deadline framework. Returned all my phone calls immediately, provided all information I asked for, allowing me to make an informed decision within a very short period of time. Closed the deal and prepared the vehicle within hours and even bought me dinner while his colleagues did the paperwork. What's not to like? Mike Gaffney More

i did not go in to buy a car. Berto came up to me and asked if i needed help with anything. i had asked him to help me get some information about getting a car. we went inside and he helped me figure out asked if i needed help with anything. i had asked him to help me get some information about getting a car. we went inside and he helped me figure out what i can afford. after this he took me out and looked a few used car because i did not think i could afford new. we did not find anything on the lot i was interested in. Berto suggested that we go back and he can check all of his other lots. as we walked back my wife found a little Scion iQ. she had her heart set on it. Berto helped me every step of the way and sat with me us through the entire waiting period. i will be going back when its time for me to get another car. but i will be asking for Berto. the service he provided was exceeding my expectations. if you go to the dealership ask for him and tell him mikel and brittany suggested him and i will guarantee that you will be happy. he already called me to see how the car is and says if i need anything he will take care of me More

This is my 3rd vehicle purchased from Berto and Prime Toyota. I've always had a great experience! Berto is not your typical "salesman". He will go above and beyond to make the deal work for YOU, the c Toyota. I've always had a great experience! Berto is not your typical "salesman". He will go above and beyond to make the deal work for YOU, the customer! Jason in finance did a great job explaining the different coverage options and paperwork. I highly recommend Berto and Prime Toyota. I love my new 2012 Toyota Venza. Thanks again, Berto!! More

It was a chilly day and Rick was the only salesman in the parking lot. He came to us immediately to ask if he could help us out. We had already decided we were going to purchase a Toyota Rav4. When we wal parking lot. He came to us immediately to ask if he could help us out. We had already decided we were going to purchase a Toyota Rav4. When we walked into the dealership several salesmen were standing inside. My husband and I thought that was a bit funny because anyone of them could have had our sale but they were to afraid of getting cold. Rick was excellent and surpassed our expectations! Usually, purchasing a vehicle is a difficult process, Rick made it easy! Thanks for being outside Rick! Crystal and Alan More

My experience at Prime Toyota was exceptional! I visited many other dealerships in the area prior to coming to Prime and was extremely disappointed. Prime Toyota, with the help of Richmond Gerrish, made the many other dealerships in the area prior to coming to Prime and was extremely disappointed. Prime Toyota, with the help of Richmond Gerrish, made the experience of buying a new car so enjoyable. The customer service was superb and the quality of work was right on point. I really felt like the workers at Prime were there to help me find a car that was right for me, without going over my budget. Other dealerships were unwelcoming and just wanted me to sign and drive! I would highly recommend Prime Toyota to anyone! Absolutely love this place! Sincerely, Greg C. More

The dealership itself leaves one with an impression of a first class environment. Our salesperson, Berto Arroyo, Scion Manager could not have been more informative. He was totally interested in our needs an first class environment. Our salesperson, Berto Arroyo, Scion Manager could not have been more informative. He was totally interested in our needs and he expressed himself in such a way that it left you with the impression of honesty as he reviewed his offer. He made you feel that he was truly looking out for your interests and economic welfare. Although his hands were tied by the firms monetary offers for the vehicle you had the feeling that he made his best efforts to secure the best price including the trade in available. Although we ended up paying a little more that we had expected too, we both left with the feeling that he got the best deal possible for the car we had chosen. Thank you Berto, Thomas and James Kalperis More

I had a great experience at Prime Toyota. Rick was the only salesperson, during the search for a new car, that provided the estimated costs for leasing a new vehicle that I requested. Not only that, but only salesperson, during the search for a new car, that provided the estimated costs for leasing a new vehicle that I requested. Not only that, but he was more than helpful at every turn. We had a slight glitch with the financing, due to another dealership shopping rates, which changed our credit score and was going to impact our monthly payment. Rick was very persistent with the Finance Manager, got things straightened out quickly and kept our payment the same as originally agreed. We were able to pick up the car at the agreed upon time. While we were waiting for the paperwork to be finalized, Rick got my phone hooked up to the Bluetooth and gave us a great demo of all the car's features. That was awesome! I would definitely recommend Rick and Prime Toyota to any of my friends that are in the market for a new or used car. More

Stopped in to "look" at cars. James was available to help. He treated us with kindness and respect. I was hesitant about trading in my current vehicle and he showed the deal with and withou available to help. He treated us with kindness and respect. I was hesitant about trading in my current vehicle and he showed the deal with and without trade in. Went through the financing and left the dealership with new 2012 Corolla. James is very patient and understanding. There was no pressure and lots of little things like coffee and ice cream to help pass the time. My dog was also welcome and something like that makes a difference. I highly recommend this dealership and James Cline. More

Today we bought a 2010 Camry at Prime Toyota, Saco. Berto Arroyo and the entire staff at Prime Toyota were professional, courteous and straight forward with us from test drives thru signing and leaving Berto Arroyo and the entire staff at Prime Toyota were professional, courteous and straight forward with us from test drives thru signing and leaving with our new car several days later. What is wonderfully unique about Prime is that we worked with ONE salesperson while we traveled to three different Prime dealerships, which helped us move through the process in a more efficient way. Thank you, Berto. We will definitely be back! More