
Ira Toyota Saco
Saco, ME
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We had an excellent experience with James Cline when buying our car. We have had nothing but bad news in the past 2 years and when we went to Prime we had the best news. The customer service is really g buying our car. We have had nothing but bad news in the past 2 years and when we went to Prime we had the best news. The customer service is really great, the best part is they cater to everyone's needs. I have 4 children and hate to take my car to be serviced but with Prime they have a play room, a touch tank, a pool table, cafe, a manicurist,,, you can't ask for anything else. I would recommend Prime and also James he is GOOD at what he does. More
Nick was very friendly, patient and attentive. He got answers to all my questions. Prime has competitive prices right from the start so you don't spend hours playing the negotiation game. Best car buyi answers to all my questions. Prime has competitive prices right from the start so you don't spend hours playing the negotiation game. Best car buying experience I've ever had. More
My wife and I felt that the dealership did not care about us as a customer, they were after the bottom line and we were turn away that night without a car. I told them that I needed a car for work the next d us as a customer, they were after the bottom line and we were turn away that night without a car. I told them that I needed a car for work the next day, we have been to 8 dealership and tested over 20 cars. I told them how much I like the car that I have test ride. We had a check, ready to make a deal, no games no tricks. Over and over we could not make a deal because of the different of $114. They try to get us to refinance to meet their asking prices, we kept telling them we can not afford anymore. We would not recommend this dealership to anyone who want a fair deal and work with a dealership that cares a little bit more than $114. We were told over the phone that the car was on sale for $18,500. Our $20,000, check just wasn't enough. More
I had a great experience buying from Prime Toyota and Paul Cook very professional and a great dealer and salesperson. I called from a radio ad I had heard and went online and called on a Toyota Tundra g Paul Cook very professional and a great dealer and salesperson. I called from a radio ad I had heard and went online and called on a Toyota Tundra great Price and a very clean vehicle. It was exactly what I was looking for. More
Now that we have worked with Berto, we will never go anywhere else. Berto cares after the sale of the car -- he even helps us when we bring our car in for service. Thank you Berto! anywhere else. Berto cares after the sale of the car -- he even helps us when we bring our car in for service. Thank you Berto! More
Rick was awesome! I felt comfortable with him the moment we met...no pressure,listened to my needs and wants in a vehicle.Rick also followed through with service for my new truck and even called me from the we met...no pressure,listened to my needs and wants in a vehicle.Rick also followed through with service for my new truck and even called me from the hospital to make sure i was being taken care of properly!! I will definantly reccomend him to friends and famiy. More
Went for a new Prius after shopping other dealers. Rick was great. Didn't waste or time and got us the car we wanted not what he wanted. Great job rick can't wait to do business in the future. I have told was great. Didn't waste or time and got us the car we wanted not what he wanted. Great job rick can't wait to do business in the future. I have told many friends and family to come see you. Prime Toyota is the best decision I have made when it comes to buying a new car! Thanks again rick More
I came in not sure what I wanted I talked to Rick and told him what I wanted he suggested the Camry took it for a ride and loved it . He worked hard to get me payment I needed . He was very helpful thank told him what I wanted he suggested the Camry took it for a ride and loved it . He worked hard to get me payment I needed . He was very helpful thanks Rick I love my camry More
I would like to thank Rick Gerrish for his SECOND TO NONE customer service. His willingness to go above and beyond was outstanding to get us the best deal possible. Because of your employee Rick Gerrish, we customer service. His willingness to go above and beyond was outstanding to get us the best deal possible. Because of your employee Rick Gerrish, we will NEVER go to another dealership because of his excellence customer service. Oh and we LOVE our car. Thank you Prime Motor Group and Rick Gerrish!!! More
My husband and I have dealt with Berto on multiple occasions and he never seems to disappoint. We were in search of an SUV due to the recent growth of our family however live 4 hours from the dealers occasions and he never seems to disappoint. We were in search of an SUV due to the recent growth of our family however live 4 hours from the dealership. Berto not only located the perfect SUV for our needs over the telephone but also arranged to have the vehicle delivered to our home. We have recommended Prime to many others and will continue to do our business with this dealership! More