Ira Toyota Saco

Worst car shopping experience EVER! Sales people were rude, arrogant and because it was not a quick sale for the snakes to collect their pray they get all pissy like HS girls. I WONT EVER RECOMMEND th rude, arrogant and because it was not a quick sale for the snakes to collect their pray they get all pissy like HS girls. I WONT EVER RECOMMEND this IRA franchise to anyone buying! WORST thing to come to the auto mile! More

Berto Arroyo made this purchase a good experience. He was cheerfully attentive to detail. Every effort was made to accommodate my specific requests. Berto got me the exact truck I wanted with the exact deal cheerfully attentive to detail. Every effort was made to accommodate my specific requests. Berto got me the exact truck I wanted with the exact deal I needed. The only negative was the financial meeting at the end. Berto had no part in this. There was a great deal of pressure to purchase protection plans/insurances. This was unpleasant and even felt judgmental. This , however, did not take away from the great purchase experience with Prime and Berto. All my family will purchase from Prime/Berto. More

I had a great experience leasing my new Toyota Tacoma here with Berto Arroyo my sales person, he was truly exceptional in every aspect of my visit. Very progessional, polite, just a great guy to looking here with Berto Arroyo my sales person, he was truly exceptional in every aspect of my visit. Very progessional, polite, just a great guy to looking forward to doing business in the future along with Prime Toyota of Saco. Glad I had the opportunity to do business with Berto Arroyo and Prime Toyota Saco. Awesome!!!!!!! More

Berto and Jesse took amazing care of my fiance and I. We test drove a few different vehicle options and Berto did a great job of explaining to us the differences/benefits of each. The overall experience was test drove a few different vehicle options and Berto did a great job of explaining to us the differences/benefits of each. The overall experience was great and we would highly reccommend this dealership to anyone looking to purchase a vehicle. More

The whole buying a car can be stressful but Joe Nason made it simple and carefree I highly recommend him and prime Saco thanks for the new vehicles made it simple and carefree I highly recommend him and prime Saco thanks for the new vehicles More

My initial contact with Prime was online, but Nick Hirschy was my face-to-face contact and he did a great job. He was very knowledgeable about the product and leasing process. He was always pleasant Hirschy was my face-to-face contact and he did a great job. He was very knowledgeable about the product and leasing process. He was always pleasant and straightforward and answered all my questions to my satisfaction (and I always ask a lot of questions). I didn't get the stressful feeling that so often comes when buying/leasing a car. The dealership was very busy the day I was there and Nick guided me through all the proceedings effortlessly. I was unable to take my car home immediately, so Nick delivered it to my home on the next business day. He's been very strong on follow-up and I would recommend Nick and Prime to anyone who is car shopping. The whole experience was painless! More

Great experience! Devan Porter was great. Everyone was friendly and helpful. Even the waiting area was pleasant. Grandkids enjoyed the massage and manicure. You guys are doing everything right! Customer friendly and helpful. Even the waiting area was pleasant. Grandkids enjoyed the massage and manicure. You guys are doing everything right! Customer Service at it's highest level. More

Devon Porter treated me fairly & with respect. The sales process went smoothly. I would recommend Devon & Prime Toyota to purchase any vehicle - new or used. sales process went smoothly. I would recommend Devon & Prime Toyota to purchase any vehicle - new or used. More

I was very impressed, I am a CPA and have worked in the auto dealership industry for many years and I have never visit a dealership that was so customer oriented. From the moment my wife and I entered t auto dealership industry for many years and I have never visit a dealership that was so customer oriented. From the moment my wife and I entered the dealerhsip Devan Poter and the others met and exceeded our expectations. I told Devan what I wanted and they delivered. The dealership is so clean, family friendly and so well organized with it's layout of the dealership. I am so impressed, I would defintely recommend everyone that is looking for a excellent buying experience to go to Prime Toyota. I just had my first experience with the service department having my auto starter and my XM radio installed, The service department and the rental department were excellent. I would give you all straight 10's for everything, Keep up the great work and the great customer focus, it is amazing what can happen when you make the customer the most important part of your business. Again, thanks so much, Blessings!! Dean & Maggie Ford More

I traveled from New York to Prime Toyota in Saco, Maine just because of their great customer service. Berto Arroyo is the most caring and patient salesman I've ever had the pleasure working with. He dedica just because of their great customer service. Berto Arroyo is the most caring and patient salesman I've ever had the pleasure working with. He dedicated a great deal of time to make sure that I was extremely happy with the car I purchased. Always carrying a smile on his face and a friendly, honest personality, Berto was an absolute pleasure to work with. Due to wonderful recommendations, I traveled far but it was completely worth it. Thank you to everyone at Prime! More