Ira Toyota Saco

Dante was an excellent and professional salesman. He was very personable and attentive to our needs. I would recommend him highly. He has been in constant contact to see if we had any questions or problem very personable and attentive to our needs. I would recommend him highly. He has been in constant contact to see if we had any questions or problems with our new pruis. We have been thrilled with our new car and to date, the car has more than met our expectations. More

Great experience. Drove down from Topsham and was helped right away. Test drove the vehicle I wanted within 15 minutes of arrival. Negotiation process was straightforward and professional. Dante provided gr right away. Test drove the vehicle I wanted within 15 minutes of arrival. Negotiation process was straightforward and professional. Dante provided great service and attention. Overall, a great experience. Kirk More

My husband wanted to buy me a new car. He was interested in buying a Toyota Camry, having recently had one as a rental while out of state working. My father was looking to purchase one also. My father had p in buying a Toyota Camry, having recently had one as a rental while out of state working. My father was looking to purchase one also. My father had purchased several (3/4) new Toyotas from this dealership and said we should go to Prime so we did along with my father. We were met at the door by friendly salespeople that took care of our needs for a new car(s) that very day. We found the exact car(s) we wanted in a color we wanted, and we both went home with one. thank you More

BEST experience buying a car- no pressure, great service, Was a Prime Ford customer for years - Will now be a Prime Toyota Customer in the years to come. Efficient, knowledgable, easy to work with, respectf Was a Prime Ford customer for years - Will now be a Prime Toyota Customer in the years to come. Efficient, knowledgable, easy to work with, respectful and full of integrity - will send friends. More

I have a concern about the wheel covers on a 2011 toyota. Called Joe Nason who never returned my call. Sent an e-mail and did not get a response to that either. My tires are new and good quality but I see Called Joe Nason who never returned my call. Sent an e-mail and did not get a response to that either. My tires are new and good quality but I see a lot of toyota cars without wheel covers. A person I work with has none. She stated that they simply fell off one by one. I noted that the wheel covers although nice looking, were manufactured in Taiwan?? More

Dante was a great sales person. We did not feel pressured into the sale, he was very knowledgeable about the vehicle, and explained the process well. Mike did everything he could to get us the best rate, an into the sale, he was very knowledgeable about the vehicle, and explained the process well. Mike did everything he could to get us the best rate, and strongly suggested some financing and warranty options that will prove to be helpful in the future. I rated Quality of service a 4 only because we have not had much experience with the service department. And Price a 4 because they were comparable. Thanks Jerry More

I purchased a vehicle with the help of Dante he was very knowledgeable of the vehicle, I was leaning towards one car and he showed me another vehicle that actually was much nicer and price was just right f knowledgeable of the vehicle, I was leaning towards one car and he showed me another vehicle that actually was much nicer and price was just right for my budget , the whole experience was really very comfortable from the minute I walked into the dealership, I will for sure tell friends and family to purchase their cars new or used from Prime and to look for Dante aspecially as he made the deal for me work. Sincerely, Dee Dee More

Dante is a straight foreward person and this was a Dante is a straight foreward person and this was a straight foreward deal. A good car buying experiance. I'd work with Dante again. Thank you ! Dante is a straight foreward person and this was a straight foreward deal. A good car buying experiance. I'd work with Dante again. Thank you ! More

Paul was extremely friendly and helpful and kept working until he found the right deal for me. The other employees were extremely helpful and dedicated as well. until he found the right deal for me. The other employees were extremely helpful and dedicated as well. More

When I visited Prime Saco I did so under referral however I was disappointed with some of the service I received. Keep in mind I had already shopped the car I wanted online and in person on Sunday. My in I was disappointed with some of the service I received. Keep in mind I had already shopped the car I wanted online and in person on Sunday. My initial contact with the dealer was to get pre approval for financing so the dealer requested approval for the sticker price which was fine except the sticker price was over $1000.00 more than it was online or when I visited on the previous Sunday (it was now Monday) when I confronted the sales manager about this he indicated that the online price and sticker were not the same which was not satisfactory because the were when I had visited; regardless I should have been offered the internet price as this is how I submitted my application and the add I referenced in my calls with the sales department. After some negotiating and selected the financing that I wanted I was able to get the car for slightly under the asking price. The original approval was for 16900.00 the actual price was 15500+/- and I paid 14999.+/-. During the sale the sales member I was working with mentioned Toyota care or something of the nature but advised me that my car wasn’t eligible as it was not certified pre owned. Another line, I wasn’t certain so I went home and read the add that lead to my interest in the car and sure enough the car was certified pre owned and eligible for the warrantee. Needless to say I made another call to the dealership and spoke to the sales manager which was happy to correct the issue for me by sending me my owner’s manual and warrantee information. You do get a drive train warrantee that is specific to the dealership (prime something or other) as well however you must get your oil changed there which is a bit pricy $36.00 however they do a quick wash of the exterior of your car which helps explain the cost and the wait or nearly an hour! While waiting for my first oil change to be completed a service member comes to me and states that one of the tires has a cut in the sidewall of the tire and suggested that I replace it. My reply was simply that I knew that the tire had the cut in the sidewall because I had noticed it when I had taken the car home which I had previously advised service (surprise not in my file) I also commented that I thought it was unusual that the car received a state inspection from the dealership with a cut in the sidewall because it is not legal for inspections to be completed on automobiles with plugs or tears in the sidewalls of tires; this ended the sales pitch for new tires. These fairly minor factors contribute to my not being able to refer Prime Toyota which I find troubling because there is no doubt that the effort to make the sale and to make me comfortable were defiantly made. More