
Ira Toyota Saco
Saco, ME
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When I found prime toyota i figured it would be the same as every other car dealership. I walked in and there was already two people who wanted to help me! I was excited that it felt so comfortable inside. as every other car dealership. I walked in and there was already two people who wanted to help me! I was excited that it felt so comfortable inside. I told joe the car i was looking for and not only did he find it but gave me the best deal he could! i'm so happy with my new car! More
My husband and I were looking for a vehical to accommodate our family. We made the call in to prime and got Burto. He did a wonderful job working out all the details for us,and we purchased the To accommodate our family. We made the call in to prime and got Burto. He did a wonderful job working out all the details for us,and we purchased the Toyota sienna.We are so happy with this van! Many thanks to all those who helped us, it's been a great experience:) Sincerly, The Ouellette family of Arundel. More
I've been a loyal customer of Prime for ten years now and was so pleased when it changed hands. I bought my first car from Prime and, being young and unsure of the best way to care for my car, I loyally ret was so pleased when it changed hands. I bought my first car from Prime and, being young and unsure of the best way to care for my car, I loyally returned it to my dealer for service with mixed results. Since Ira took over, the quality of service, both inside and outside the garage has phenomonally improved. So, when my first car started to come undone, after ten solid years of performance, and needed more work than I could afford, there was no doubt in my mind as to where I was going to replace my baby. Jennifer in Service recommended Chris Green and he called my house before I'd even gotten home looking to see what he could do to help. When he couldn't find the car I was looking for, he suggested the Scion XD, which met every requirement I'd given him. I knew nothing about the Scion, but as I researched, I was amazed with how accurate a suggestion it was, and how Chris had really listened to what I needed. He was friendly, helpful, and incredibly knowledgable about the car he was selling - and not afraid to admit when he didn't know something, but more than happy to find someone who did. I was delighted with my experience at Prime and will remain a loyal customer as long as they're around. More
After a bad experience at Berlin City Toyota (Trying to sell us one of their "specials" for 2K MORE than their ADVERTISED price) we went to Prime toyota the next day just to see what they had. sell us one of their "specials" for 2K MORE than their ADVERTISED price) we went to Prime toyota the next day just to see what they had. The experience at Prime was completely different than at Berlin City. Everything was straightforward and just felt honest, and very respectful of our time. Met JD our salesperson who quickly found the vehicle we were interested in and the negotiation process was really very straightforward. We weren't planning on buying just yet but they gave us such a good price that we bought and have been nothing but happy with the entire experience. Nothing "slimy" about this dealership which is more than I can say for Berlin City... More
Berto was helpful and explained the differences well with the Rava 4 series. Received suv quick! He was highly recommended by a friend of ours and took care of us well. the Rava 4 series. Received suv quick! He was highly recommended by a friend of ours and took care of us well. More
Not enough can be said about Berto. He sold me my 3rd vehicle,2012 Carola as well as 07 Tundra, and 09 Carola. He has also with My referral Sold vehicles to my Brother, his wife, my father, and now my el vehicle,2012 Carola as well as 07 Tundra, and 09 Carola. He has also with My referral Sold vehicles to my Brother, his wife, my father, and now my eldest daughter, that's 7 total and won't be the last. I would not refer my family if I did not have the utmost trust and respect for Berto. Every maintenance call I usually run into him and he is always making sure I am being well taken care of. As to be said about about Prime, they deal not only Cars and Trucks but Excellence. I have had quality service and even the parts department treats all like VIP's. My relationship with Prime is coming up on 4 years and at this rate will become a lifetime and generations to come. Thank you Prime, but most of all Thank you Berto Arroyo. More
2 weeks ago I purchased a 2012 Toyota Tacoma and the experience could not have been smoother. Chris realized I was pressed for time and went out of his way to ensure the process was a quick as possible experience could not have been smoother. Chris realized I was pressed for time and went out of his way to ensure the process was a quick as possible. Later on the same day I picked up the truck, I noticed a small dent in the back of the cab. Chris really sympathized and made all the arrangements to get the problem fixed. Very impressed with the whole experience. Will definitely be back! More
I'm giving this dealership a great reveiw for my wonderful experience there. The customer service was wonderful. I especially want to mention the great salesman I worked with who helped me pick out wonderful experience there. The customer service was wonderful. I especially want to mention the great salesman I worked with who helped me pick out my new toyota corolla. Berto is a great salesman you can tell he really cares about his customers! My car was the 7th my family has gotten from this dealership and all of us have worked with berto. He is So friendly and very happy to answer all of my questions. Very personable and caring. I highly reccomend this dealership if your looking for a great deal. And if you can- ask for Berto! More
We bought a Toyota Prius twi years ago and was very satisfied with the sale and service throughout the years. We felt very comfortable with all the staff and and atmosphere that your show room gives. I satisfied with the sale and service throughout the years. We felt very comfortable with all the staff and and atmosphere that your show room gives. I like to deal with people who are not pushy and I never felt we were being convienced to buy or lease. Just honest and easy going staff. More
On a nice sunny Saturday,we decided to go car shopping.We On a nice sunny Saturday,we decided to go car shopping.We thought we would go to Saco and look around. We searched the internet and found a few we On a nice sunny Saturday,we decided to go car shopping.We thought we would go to Saco and look around. We searched the internet and found a few we might be interested in. Stopped by Prime Toyota to look at an SUV. We drove through the lot to find it,but couldn't seem to locate it. A salesman named Chris asked if he could help us.I gave him the stock # that I was looking for. He was able to find the SUV located out back getting ready for the body shop. We were able to see this vehicle as it had been traded in. It appeared to be what we were looking for.After all the required work had been done to this vehicle,we came back to test drive the SUV. Chris was able to work with us on getting a deal finalized.I would recommend any customer to see Chris if they like being treated with respect and to work with a fair sales person. On a return trip for a couple of service items they were very prompt in getting this vehicle in and out.My daughter is very happy with the vehicle and the courteous people at this dealership. More