Ira Toyota Saco

This would be the third vehicle my husband and I have purchased in three years from Prime. We unfortunately had to replace our truck that had been totaled in an accident. We'd worked with Berto last year purchased in three years from Prime. We unfortunately had to replace our truck that had been totaled in an accident. We'd worked with Berto last year when we needed to buy a car and there was no question or hesitation in our minds. He worked with us to get us the monthly payment we needed, and got us the truck that my husband REALLY wanted. The one thing I was REALLY impressed with, and I am sorry to say that I do not remember his name, but the gentleman who helped us work out our financial information was really great. He figured out that we had not cancelled our warranty for the original truck and was able to get us back some money. It would have never occurred to me to do this, and I was pleased that he had the forethought to check it out. I have recommended Prime to several of my friends, two of which bought their cars there, and I will continue to do so. I'm sure in a few years when we are ready to upgrade our car, we'll be heading on over to Prime again! More

like berto advice about lease, nice guy too, friendly, will recommend for sure, bought my toyota highlander 2012, like it, liked also the way they accepted my trade in will recommend for sure, bought my toyota highlander 2012, like it, liked also the way they accepted my trade in More

Berto went above and beyond during our car buying experience. He took time to explain any and all questions we had. He went out of his was to call and check in after to make sure we were satisfied wi experience. He took time to explain any and all questions we had. He went out of his was to call and check in after to make sure we were satisfied with our purchase. More

This dealership has a very customer friendly atmosphere. This dealership has a very customer friendly atmosphere. Our salesperson, Scott Mcdonald was friendly, informative and bery helpful. Scott went out This dealership has a very customer friendly atmosphere. Our salesperson, Scott Mcdonald was friendly, informative and bery helpful. Scott went out of his way to make sure we were taken care of. I would highly recommend this dealership and Scott Mcdonald in sales. More

The service and help that I gotten from Berto is way beyond words.I felt like a value customer Happy I choose Prime Toyota Thanks beyond words.I felt like a value customer Happy I choose Prime Toyota Thanks More

Just purchased my first Toyota (an '07 4Runner) and couldn't be happier with the experience I had at Prime. I was very pleased with the options I was given, the way I was listened to, and how all of my couldn't be happier with the experience I had at Prime. I was very pleased with the options I was given, the way I was listened to, and how all of my questions were addressed very clearly. Good selection of vehicles at fair prices. Nothing bad to say- More

Had to wait with my daughter for four hours for a simple car purchase. There were no problems. Just busy I guess and a mix up. But very tiring. Was told my daughter could BUY a snack. We were spending 17,00 car purchase. There were no problems. Just busy I guess and a mix up. But very tiring. Was told my daughter could BUY a snack. We were spending 17,000! They would not accept a wire transfer or personal check, even though they could talk to my bank loan officer. Not accept a wire transfer? Very high pressure to finance there, over and over, by their business manager. The reason for our long buying experience. Then they were going to sell me the one year old Legacy with ONE set of keys! Who does that? Its $200 to buy and program another set. They knew what they were doing. I had to drive back to get the car two days later. I would have walked, but my daughter wanted it. Everybody their is friendly to your face, but acts very superior. Not a pleasant experience. More

Prime Toyota treated me fairly and gave me a good deal. Neil (sales) was very helpful as was there finance person. I would definitely buy my next car there. Neil (sales) was very helpful as was there finance person. I would definitely buy my next car there. More

I initially became familiar with this dealer when my husband purchased a new Tacoma truck here earlier this year, the service after the sale was so good, the sales follow up, the little things they do husband purchased a new Tacoma truck here earlier this year, the service after the sale was so good, the sales follow up, the little things they do to make their Customers feel appreciated and "part of the family" made such an impression on me that I began searching their used car inventory to purchase a car of my own here. Just about 4 weeks now, I found the car of my dreams, and put the team to work to make it happen. Hers's my feedback: - Sales: Stephen Santos - No pressure, just a willingness to help find the car, the financing, the options you need. Super-helpful. Nice guy. - Finance: the best. Works hard and solicits multiple bids to capture the best terms. - Sales management: No games. Ready and willing to do whatever you need to ensure satisfaction with this dealership. - Service: The best, the best, the best. After my husband bought his truck, I wanted to buy a toneau cover, have it installed, as a surprise birthday present. The entire service department got involved... They called him with a fabricated reason to bring in the truck "to be looked at".... Installed the cover, then delivered the finished product with applause and a message of " happy birthday from your wife." :-) More Service: Bring in your vehicle, have coffee and a cookie on the house! Hungry? They have a cafe and will make you a sandwich. Saturday appointment? There's a Nail tech to do your nails. Need to work? WiFi works. Bottom line, I bought a car here because this dealership is so great. I would tell anyone to buy their next car here... And have done so. More

Informative, honest, very low-pressure. He steered me towards what I could afford, rather than just selling me what I came in for. He explained things thoroughly. towards what I could afford, rather than just selling me what I came in for. He explained things thoroughly. More