Ira Toyota Saco

I've been a loyal customer of Prime for ten years now and was so pleased when it changed hands. I bought my first car from Prime and, being young and unsure of the best way to care for my car, I loyally ret was so pleased when it changed hands. I bought my first car from Prime and, being young and unsure of the best way to care for my car, I loyally returned it to my dealer for service with mixed results. Since Ira took over, the quality of service, both inside and outside the garage has phenomonally improved. So, when my first car started to come undone, after ten solid years of performance, and needed more work than I could afford, there was no doubt in my mind as to where I was going to replace my baby. Jennifer in Service recommended Chris Green and he called my house before I'd even gotten home looking to see what he could do to help. When he couldn't find the car I was looking for, he suggested the Scion XD, which met every requirement I'd given him. I knew nothing about the Scion, but as I researched, I was amazed with how accurate a suggestion it was, and how Chris had really listened to what I needed. He was friendly, helpful, and incredibly knowledgable about the car he was selling - and not afraid to admit when he didn't know something, but more than happy to find someone who did. I was delighted with my experience at Prime and will remain a loyal customer as long as they're around. More

After a bad experience at Berlin City Toyota (Trying to sell us one of their "specials" for 2K MORE than their ADVERTISED price) we went to Prime toyota the next day just to see what they had. sell us one of their "specials" for 2K MORE than their ADVERTISED price) we went to Prime toyota the next day just to see what they had. The experience at Prime was completely different than at Berlin City. Everything was straightforward and just felt honest, and very respectful of our time. Met JD our salesperson who quickly found the vehicle we were interested in and the negotiation process was really very straightforward. We weren't planning on buying just yet but they gave us such a good price that we bought and have been nothing but happy with the entire experience. Nothing "slimy" about this dealership which is more than I can say for Berlin City... More

Berto was helpful and explained the differences well with the Rava 4 series. Received suv quick! He was highly recommended by a friend of ours and took care of us well. the Rava 4 series. Received suv quick! He was highly recommended by a friend of ours and took care of us well. More

Not enough can be said about Berto. He sold me my 3rd vehicle,2012 Carola as well as 07 Tundra, and 09 Carola. He has also with My referral Sold vehicles to my Brother, his wife, my father, and now my el vehicle,2012 Carola as well as 07 Tundra, and 09 Carola. He has also with My referral Sold vehicles to my Brother, his wife, my father, and now my eldest daughter, that's 7 total and won't be the last. I would not refer my family if I did not have the utmost trust and respect for Berto. Every maintenance call I usually run into him and he is always making sure I am being well taken care of. As to be said about about Prime, they deal not only Cars and Trucks but Excellence. I have had quality service and even the parts department treats all like VIP's. My relationship with Prime is coming up on 4 years and at this rate will become a lifetime and generations to come. Thank you Prime, but most of all Thank you Berto Arroyo. More

2 weeks ago I purchased a 2012 Toyota Tacoma and the experience could not have been smoother. Chris realized I was pressed for time and went out of his way to ensure the process was a quick as possible experience could not have been smoother. Chris realized I was pressed for time and went out of his way to ensure the process was a quick as possible. Later on the same day I picked up the truck, I noticed a small dent in the back of the cab. Chris really sympathized and made all the arrangements to get the problem fixed. Very impressed with the whole experience. Will definitely be back! More

I'm giving this dealership a great reveiw for my wonderful experience there. The customer service was wonderful. I especially want to mention the great salesman I worked with who helped me pick out wonderful experience there. The customer service was wonderful. I especially want to mention the great salesman I worked with who helped me pick out my new toyota corolla. Berto is a great salesman you can tell he really cares about his customers! My car was the 7th my family has gotten from this dealership and all of us have worked with berto. He is So friendly and very happy to answer all of my questions. Very personable and caring. I highly reccomend this dealership if your looking for a great deal. And if you can- ask for Berto! More

We bought a Toyota Prius twi years ago and was very satisfied with the sale and service throughout the years. We felt very comfortable with all the staff and and atmosphere that your show room gives. I satisfied with the sale and service throughout the years. We felt very comfortable with all the staff and and atmosphere that your show room gives. I like to deal with people who are not pushy and I never felt we were being convienced to buy or lease. Just honest and easy going staff. More

On a nice sunny Saturday,we decided to go car shopping.We On a nice sunny Saturday,we decided to go car shopping.We thought we would go to Saco and look around. We searched the internet and found a few we On a nice sunny Saturday,we decided to go car shopping.We thought we would go to Saco and look around. We searched the internet and found a few we might be interested in. Stopped by Prime Toyota to look at an SUV. We drove through the lot to find it,but couldn't seem to locate it. A salesman named Chris asked if he could help us.I gave him the stock # that I was looking for. He was able to find the SUV located out back getting ready for the body shop. We were able to see this vehicle as it had been traded in. It appeared to be what we were looking for.After all the required work had been done to this vehicle,we came back to test drive the SUV. Chris was able to work with us on getting a deal finalized.I would recommend any customer to see Chris if they like being treated with respect and to work with a fair sales person. On a return trip for a couple of service items they were very prompt in getting this vehicle in and out.My daughter is very happy with the vehicle and the courteous people at this dealership. More

After having a poor experience at another dealership, I was referred to Berto at Prime Toyota, I have never had such an amazing experience buying a car. I was treated with respect, my needs for my family a was referred to Berto at Prime Toyota, I have never had such an amazing experience buying a car. I was treated with respect, my needs for my family and I were listened to, and vehicles suggested. Again, thank you Prime Toyota and Berto, we will be a return customer to you, when we buy again. More

This was the best experience that I have ever had buying or even looking at cars. I went to Prime Toyota/Scion to explore my options. I already had a vehicle, but my payments were way too high and I owed a or even looking at cars. I went to Prime Toyota/Scion to explore my options. I already had a vehicle, but my payments were way too high and I owed a lot more than the car was worth. I met Berto Arroyo and he went above and beyond to make sure that I got a car I loved. I got to look at a lot of cars, got to do some test drives, and most importantly, I never felt any pressure to buy anything. I was treated like a good friend and I knew that he was looking out for my best interest. I ended up with a used car that was a year newer, lower miles, better looking, and $100 less a month. He even came in on his day off to help finish the paperwork because I had come in right before closing time initially. I love the car and it feels really good driving it. Berto is honest and wants his customers to leave with a great car that they are happy about. I will definitely be back if my wife wants to trade in her car. I highly recommend going to Prime Toyota/Scion to everyone and I suggest talking to Berto Arroyo. More