Ira Toyota Saco

I went into this dealership thinking of buying a new car with 4 wheel drive. The salesman(Tom) approached me with the friendliest smile I have ever seen. For the next 4 hours this guy just had the most pati with 4 wheel drive. The salesman(Tom) approached me with the friendliest smile I have ever seen. For the next 4 hours this guy just had the most patience with me. He explained things and answered all of my (sometimes dumb) questions. He was never pushy(which I cannot stand and would have walked out) but was determined to find the right car to suit my needs. It was just such a nice friendly dealership and I will return to this dealership and this salesman the next time i purchase a vehicle. I think the thing they have going for them is that they are not phoney pushy, fake people, they raelly do care about their customers. I would appreciate it if you could contact this mans boss and let him know that he is duing a fantastic job!! More

JD wa very friendly and very fair about making it realistic for the dealership and customer--a very fair deal! Best offer in the greater Portland area from him and the dealership. I would work w h realistic for the dealership and customer--a very fair deal! Best offer in the greater Portland area from him and the dealership. I would work w him again in an instant and have referred a friend to him already. More

Berto is a great guy and really helped us make an informative decision about buying our first hybrid car. We told him our price range and we got there with his help. We would highly recommend him and informative decision about buying our first hybrid car. We told him our price range and we got there with his help. We would highly recommend him and the dealership to anyone we know! Thanks Berto! Matt and Carla More

Jason was very helpful during the whole purchasing process. He was patient and showed a genuine interest in wanting to help me obtain the vehicle I wanted. I didn't feel rushed or pressured, and I fel process. He was patient and showed a genuine interest in wanting to help me obtain the vehicle I wanted. I didn't feel rushed or pressured, and I felt Jason walked me through every step to make it easier and hassle free. He worked with me diligently to come to a price that worked for my budget and I sincerely appreciated that. Even after the sale was made, he was very helpful and continued to assist me. I appreciated his down-to-earth, professional manner. He seemed very knowledgeable about the Prius I was purchasing, and was able to answer all my questions. I would definitely recommend Jason to anyone I knew who was interested in purchasing a new or used Toyota. My only complaint would be that I didn't get to meet/see Ira when I was in. (I heard he was in the building just hours before I got there!) Thanks for all your help Jason! Love my new Prius! Thanks for making the process so easy! More

Berto is the best salesman that we have ever dealt with. He is always very professional and friendly. Mike in finance always gets us the best deal that he can! We appreciate all that they have done for us! He is always very professional and friendly. Mike in finance always gets us the best deal that he can! We appreciate all that they have done for us! We would never go anywhere else! Keep up the great job Prime Toyota!! More

My boyfriend had bought a new Toyota from Berto, and I absolutly loved it and could not believe the deal he got. I myself was ready for new vehicle and he insisted I see Berto, and with the deal I got on absolutly loved it and could not believe the deal he got. I myself was ready for new vehicle and he insisted I see Berto, and with the deal I got on my car I could not of been happier. Berto was very pleasant, and made my experience worth the drive to Maine. He helped me stay in my budget and was able to get me the car I wanted BRAND NEW. I would recommend anyone to see him, id like to thank him for everything he did for me and for also paying my dinner that evening. Cant wait for my next car More

In an internet search I found the best price for a slightly used Toyota at this dealership. The service was complete and friendly and I would recommend this dealership highly. slightly used Toyota at this dealership. The service was complete and friendly and I would recommend this dealership highly. More

I will start out by saying that I hate to shop for anything .. never mind for a new vehicle. Let's face it, dealerships and car salespeople don't have stellar reputations for being easy to deal with. anything .. never mind for a new vehicle. Let's face it, dealerships and car salespeople don't have stellar reputations for being easy to deal with. However, my experience with Prime Toyota was not only "pain free", it was a great experience! I can not say enough about my salesperson "Zeri" who went above and beyond in making sure I was a happy customer. He is professional, knowledgeable, caring and very much believes in the product he is selling. He paid attention to details and readily addressed any questions or concerns I had. Also, before I left Zeri did a thorough job of going through my new vehicle with me so I would be familiar with everything. I am very impressed with the dealership as a whole and think they take "customer service" to a whole different level. Everyone I met was very friendly and helpful. They have a great process in place in making you aware of all the benefits available to you as a customer(including free oil changes/tire rotations/road side assistance program). And before you leave there, you are introduced to all the people you will have a future relationship with (i.e. service dept) ... again, everyone being very "welcoming"! I would definitely (actually I already have) recommend Prime Toyota and Zeri to anyone in the market of buying a vehicle! I could go on and on but will stop here .. experience it for yourself! More

Berto treated me very well. He listened to my needs, understood what I was looking for and quickly identified some options for me to consider. He didn't hesitate to give me his honest opinion when I as understood what I was looking for and quickly identified some options for me to consider. He didn't hesitate to give me his honest opinion when I asked for it, and I appreciate that. He pointed out the good and bad points with each of my choices when it came down to making a decision between two SUV's. He went out of his way to get the external tire cover (for the spare) repaired ... the stitching had become unraveled. The repair was accomplished in record time. I would definitely purchase another vehicle from Berto, or any of the helpful staff at Prime Toyota in the future. They are friendly, good listeners, professional and provide excellent customer service. Thank you Berto! More

OMG...The most amazing Car shopping experience ever. Prime Toyota of Saco Maine is amazing. Great location and awesome staff. But without Berto Arroyo as my sales associate, I might have never known Pri Prime Toyota of Saco Maine is amazing. Great location and awesome staff. But without Berto Arroyo as my sales associate, I might have never known Prime in Saco. Berto has gone above and beyond to accomodate my needs. He has made my car shopping experience unforgatable. His service knowledge and patience are worth my 2 hour drive. Even when you are buying from his co-workers like my last experience. Berto is there every step of the way. My second Amazing experience at Prime. It happened thanks to greatest Sales assitant Berto Arroyo. Thank You Berto. Get ready for my third purchase in a few months...Kudos to you and your staff. JL More