
Ira Toyota Saco
Saco, ME
Filter Reviews by Keyword
By Type
Showing 2,243 reviews
This is my second purchase from Berto Arroto (Scion This is my second purchase from Berto Arroto (Scion Manager), and Prime in the past year. I drive by two other Toyota,Scion dealers to come here. I This is my second purchase from Berto Arroto (Scion Manager), and Prime in the past year. I drive by two other Toyota,Scion dealers to come here. I wanted a certain car and Berto got it, I wanted it optioned out, the team jumps into action, getting the car, the parts, and service on board. In a few days Berto had the car ready. The most beautiful Scion Tc you have ever seen. I'll be back !! PS Thanks to everyone at Prime who helped put together this great car. Glenn Hazeltine New harbor,Me More
Very pleased with our experience at Prime. To be honest, we already had a quote in hand for a new Sienna from another dealer, but decided at the last minute to see what Prime could do. Boy, I'm glad we did we already had a quote in hand for a new Sienna from another dealer, but decided at the last minute to see what Prime could do. Boy, I'm glad we did! Met Berto as soon as we walked in - He was friendly, polite, knowledgeable, and made us feel comfortable immediately. After talking about what we were looking for and the deal we already thought was pretty good, Berto went to work. Not only did he beat the competitor's price, but gave us more for our trade. He even, and I know this is a cliche, "threw in the floor mats for free." So, basically we went in to browse with no intention to buy, and a few hours later drove home in a brand new 2011 Sienna. My wife loves the van, and I am very happy with the buying experience. More
Scott MacDonald greeted us with a smile, eye contact and firm hand shake. He is very knowledgable and was very attentive in finding the perfect choice for us. We would recommend looking Scott up if you ar firm hand shake. He is very knowledgable and was very attentive in finding the perfect choice for us. We would recommend looking Scott up if you are in need of a sincere,friendly Toyota sales consultant who will guide you in the right direction. More
We found our car online, and when we arrived at the dealership they had the car out front and ready for us to look at. They gave us a great price on the toyota highlander and were helpful in the whole dealership they had the car out front and ready for us to look at. They gave us a great price on the toyota highlander and were helpful in the whole process. Berto Arroyo had everything set up, and very hassle free. He even got the part that was needed to fix the car and finalize the deal with us. Overall it was a very great first car experience. More
The store was super busy when we arrived to speak with Jim, who was referred by a friend of mine. We immediately had a couple of sales staff ask if we needed any help, which was nice< and they guided us Jim, who was referred by a friend of mine. We immediately had a couple of sales staff ask if we needed any help, which was nice< and they guided us to Jim's station where we could wait while he helped another customer. Jim was OUTSTANDING! No high pressure tactics, great listener, very relaxed which made my fiance and myself more relaxed, very personable and knowledgable. I bought a 2011 Prius III from him and truly love it! It was the best experience I've ever had in buying a vehicle. I will HIGHLY recommend Jim and your wonderful store to anyone and everyone! Thanks so much, Joe Mansir More
As apprehensive as I am walking into a car dealership, this was an incredibly positive experience. Although with my price range and what I wanted in a car seemed, what I thought, challenging, amazingling this was an incredibly positive experience. Although with my price range and what I wanted in a car seemed, what I thought, challenging, amazingling Berto fit me to my exact match the first car he showed me. I got the financing figure, term, et cetera, I wanted. Great experience. Very professional, friendly staff. Matt Wills, worked with me with financing. I would not hesitate to recommend Prime. More
Scott was very helpful, experienced and considerate. I thought he gave me a good price for my Rav4 and did not pressure me to buy optional stuff that I did not need. The Rav4 I wanted was not on the lot b thought he gave me a good price for my Rav4 and did not pressure me to buy optional stuff that I did not need. The Rav4 I wanted was not on the lot but he was able to find it for me right away. I am thrilled with my new Rav4! More
Berto is the consumer's dream saleman! Enthusiastic,accommodating,knowlegeable about the car we chose,friendly and above all a gentlemen. He and Jesse {manager) were willing to go above an Enthusiastic,accommodating,knowlegeable about the car we chose,friendly and above all a gentlemen. He and Jesse {manager) were willing to go above and beyond to get us what we wanted in a vehicle and the price we could afford. Thank heaven finally a dealership without pressure for consumers. Last three vehicles have been Toyotas and can say that We look forward to more in the future. Prime Toyota has never let us down. Everyone that we interacted with put our comfort and needs first. Thanks staff at Prime. Hope Berto and Jesse are around at our next Toyota purchase. tony and Betty Chionchio More
John and Wendy were EXCELLENT to deal with when I bought my new vehicle. I never once felt I was going through the dreaded car buying experience that we typically think of when deciding to visit a dealer. my new vehicle. I never once felt I was going through the dreaded car buying experience that we typically think of when deciding to visit a dealer. They were knowledgable and fair. They both stayed after hours to make sure everything was okay when we left with our new car. Wendy followed up a few times to make sure things were still going well. I have already referred two people to the dealership that have bought cars from John and wil continue to do so. Thank you! More
Buying a new car should be a fun experience. With our sales team it was GREAT! We were impressed with the cleanliness of the dealership show room. Thanks Prime! We will be back again & again. A special sales team it was GREAT! We were impressed with the cleanliness of the dealership show room. Thanks Prime! We will be back again & again. A special thanks to David Perez. He went above & beyond to please us. Sincerely, Bob & Theresa Blanchard More